Weight to GoReviews 

623
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

This company remains helpful till you sign agreement with them and they treat you. Their customer service is POOREST. It is easy for you to decide if you want to make decision to get a treatment fr... See more

Rated 4 out of 5 stars

Staff are great, food is nice, weight loss is good if you are good lol one area of improvement, the production team manager needs to advice production labelling operators to place the labels on the p... See more

Company replied

Rated 5 out of 5 stars

I ordered my pre - op liver shrinking diet pack, I must express how impressed I was with the first class service and advice on which pack that would suit my needs best to purchase. It arrive... See more

Company replied

Rated 5 out of 5 stars

Ordered just the shakes, am having 3 per day and a low calorie meal with veg for tea. Done 3 days already and can honestly say I have not been hungry. The shakes are lovely and creamy especially the c... See more

Company replied

Company details

  1. Fitness and Nutrition Service

Information provided by various external sources

For long term weight loss success, you need support and guidance to help you adjust your behaviours for the long term. That’s why our diet meal plans are not just easy to follow and delicious, they include a FREE weight loss programme with 1-to-1 support and a unique weight management course.


Contact info

3.6

Average

TrustScore 3.5 out of 5

623 reviews

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3.6

All reviews

(623)

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Rated 3 out of 5 stars

Disappointing

I bought the three month package. The vegetarian options were limited, two out of stock. Having decided on my first month's order, I expected that the choices I made would be available for the next two months. Sadly not. Due the limited range of meals I have a month's food which lacks variety due to the limited number of meals I like, and the limited range available. In addition I found most of the succulent beef dishes to have fatty lumps in them. Unless the stock problem is resolved I will not be using WTG again.

April 8, 2016
Unprompted review
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Reply from Weight to Go

Hi Wendy. We're really sorry to hear this. Unfortunately due to stock issues some of our products are unavailable at the moment, however we are working to get this sorted as soon as possible. If you would like to give our customer services team a call on 0845 468 1280, they will be able to advise you on your options.

Rated 4 out of 5 stars

Works.

Only tried bars and shakes, so far so good!

April 6, 2016
Unprompted review
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Reply from Weight to Go

Thanks for the review Annie, pleased to hear you're enjoying them! Keep an eye on our offers page as we have a discounts on both bars and shakes at the moment - http://www.weighttogo.com/products/offers.html. All the best :)

Rated 5 out of 5 stars

very good diet plan

Very good I changed my order as the strawberry one was horrible but like all the other flavers I don't feel like i am on a diet as I am not getting Hungary or missing out on family meal times

April 5, 2016
Unprompted review
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Reply from Weight to Go

Thank you for taking the time to review us Sharon. Glad to hear you're doing well and enjoying the diet so far! Good luck with your weight loss :)

Rated 4 out of 5 stars

Check your order

The delivery was quite quick however, it is a good idea to check you have the right amount of shakes in the box. I was missin three shakes although, the invoiced had been ticked to say i had the dull amount which wasn't correct. So now i have one days worth of shakes missing.

Hence, why i only gave 4 stars, as to the products i can't really comment as i have only began to use them today.

April 3, 2016
Unprompted review
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Reply from Weight to Go

Hi Lucy. We're sorry to hear this. Our customer services team will be in contact with you today. Apologies for any inconvenience this has caused. Many thanks.

Rated 5 out of 5 stars

excellent service quick delivery

Have not had a meal yet I did not like. The cookies are to die for. Any Diet that allows you to eat cookies gets the thumbs up. Could have more selection with the soups. Easy to follow. Can't wait to see the results!!!

April 3, 2016
Unprompted review
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Reply from Weight to Go

Thanks for the review Dawn, we're so pleased you're enjoying the diet so far. We agree, what's better than eating cookies to lose weight! All the best with your weight loss! :)

Rated 4 out of 5 stars

Tasty shakes and quick delivery!

I wanted to wait a while before posting a review to see the benefits of the shakes. I've found out that vanilla, banana and chocolate shakes are my favourite. Having been on the shakes for breakfast and lunch for 12weeks now, i feel full after drinking one and i've lost 20pounds so far. Will definately be sticking to these shakes as there are cheaper than others on the market. So far very pleased! 64 more pounds to go but i feel confident in getting there with these shakes.

March 30, 2016
Unprompted review
Rated 1 out of 5 stars

Still waiting

Order despatched on 23rd March 2015. Nothing received yet 29th March 2015.

March 29, 2016
Unprompted review
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Reply from Weight to Go

Hi Paul. Sorry to hear this. We understand that customer services has been in touch with you to resolve this issue. Many thanks.

Rated 5 out of 5 stars

Ordering weight to go. 5 STARS

Tried to get a good deal as a first time ordering from weight to go. Had tried to get a Groupon deal but it was too complicated and made many phone calls to get help Finally rang Weight To Go direct who were SO HELPFUL and we did the deal with no fuss so 5 stars for you. Job. Portsmouth

March 28, 2016
Unprompted review
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Reply from Weight to Go

Thanks for the great review Jill, we're pleased that we could help. All the best.

Rated 4 out of 5 stars

Beginning the two shakes a day plan

I thought I would be hungry but not at all. I feel great! I love the vanilla and the Strawberry shake but the chocolate one is inedible. I have tried it as a shake and a gooey chocolate pudding but I can't bare either. that being said, I will be buying the 100 shake deal with just Strawberry and vanilla shakes. I am looking forward to seeing the results!

March 28, 2016
Unprompted review
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Reply from Weight to Go

Hi Paige, thank you for the review! Sorry to hear you're not keen on our chocolate shakes, if you would like to return them or exchange them for a prefered flavour please give our customer service team a call on 0856 468 1280. Good luck with your weight loss :)

Rated 5 out of 5 stars

Best product I have tried!

I have only just started taking my shakes but do not feel hungy at all - great and will keep on using this product!

March 27, 2016
Unprompted review
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Reply from Weight to Go

Thanks for leaving a review Janet, we're really pleased to hear this! Good luck with your weight loss (:

Rated 4 out of 5 stars

very good

The food is ready nice,but the quantity is not enough,but is very good.👍🏻👍🏻😀😀

March 21, 2016
Unprompted review
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Reply from Weight to Go

Hi Silvina, thank you for the review! Really pleased to hear you're enjoying the food. As our meals are high in protein, the quantity is slightly less, however this is what makes it so effective for weight loss as it keeps you full. Your body will soon adapt to this change. We also suggest adding 80g of fruit and 80g of veg to your meals which will bulk it out and make you feel like the portion sizes are bigger. Hope this helps.

Rated 3 out of 5 stars

Good food, auto-renewal is a concern

I used the Weight-To-Go service to supplement my food with healthier option. The food is decent and enjoyable in the main. There could be more options for breakfast, its not the easiest when travelling. Its a lot of food to be sent on a auto-renewal basis, and there is no online option to unsubscribe and stop it, that was my only concern.

March 21, 2016
Unprompted review
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Reply from Weight to Go

Hi Paul, thanks for the review! We're pleased to hear that you're enjoying the food.
I can see that you opted for the 12 week plan which is an automatic payment and delivery every month for 12 weeks. Once your plan has finished, it will cancel automatically so there is no need to unsubscribe. If you would like to cancel before your plan finishes, please give our customer service team a call on 0845 468 1280 for further details. Many thanks.

Rated 4 out of 5 stars

WTG Diet meal plan real meals not powdered food ,

Hi ,Porridge good shakes good ,meals and soup would be excellent , just too salty for me , only completed 3 days , as of now feel healthy it is not like dieting excellent value and the best out of three plans I have tried , please could you suggest less salt , will report later have gone for the 12 week plan , the bars are lovely too moreish ,cookies a no no .All in all this is a very good well thought out plan , I would recommend it to family and friends although I would mention too much salt .. Fenella Machanova. .

March 19, 2016
Unprompted review
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Reply from Weight to Go

Thank you for the review Fenella, we're really pleased to hear that you're enjoying the food. Sorry to hear the soups and meals are too salty for you but thank you for letting us know, we will keep this in mind. Let us know how you get on with your plan and good luck with your weight loss! :)

Rated 5 out of 5 stars

SO FAR, SO GOOD .....

.

I rang for details of this diet regime having come across it on a search engine. I was very impressed with the ratings on this website as I was looking for a 4-week diet plan prior to a holiday.

I had found the allocation of the meals rather confusing online, but spoke on the telephone to Sue who explained all in a concise, friendly and professional manner. Thank you Sue. When the food arrived (48-hours after online ordering) it was all then rather obvious.

I started this diet one week ago today and have just weighed and found that I have lost 4.6 lbs in the week. I am leaving for Barbados in three weeks time and so am really hoping that this weight loss rate will continue and that I can reach a loss of 14 lbs (one stone) before I leave.

On the same day as I started my W-to-G regime, I also started a gentle but (hopefully) effective exercise regime using the Smart WonderCore machine that I bought from Thame on Amazon. I had seen the tv ad' and did some extra research and was impressed - I have to be VERY careful with exercising as I have a serious lower back problem.

FOOD (from my selection) -

The PORRIDGE is unlike any porridge I have ever seen or tasted, but actually I rather like it !!

I chose chocolate/toffee/banana SHAKES and all are very nice. I make them earlier in the day and refrigerator them in glasses. As they chill they appear to thicken and are quite filling.

I'm not overfond of SOUP at any time (or anywhere) and so I just chose two - Parsnip and Butternut Squash, and actually the former is rather nice whereas I am indifferent to the latter (nothing wrong with it, just a matter of taste). I add lots of freshly ground black pepper to the soups and drink them from a soup mug using a spoon for any remaining solids.

I quite like all of my selection of SNACKS and look forward to them as a late evening treat. I have also purchased (from Amazon) the PhD Nutrition 75g Peanut Butter Protein Flapjacks (270 cals each), just to ring the changes.

I have liked all of the SUPPERS/MAIN MEALS to varying degrees, but I think that the Meatballs are definitely my favourite. I try to save calories for when I have a pasta supper so that I can add 16g of Parmesan to them (60 cals). I serve ALL my suppers on a bed of raw spinach - which I like, but also helps boost my Vits, Iron and Magnesium levels.

W-to-G food is DEFINITELY superior to the ughy good that I had a few years ago from DietChef (where everything looked and tasted the same - neither of which was very good). The twice-weekly deliveries of freshly cooked food from BodyChef however is fabulous, but I just can't afford it now.

I suspect that I will need to re-order W-to-Go on my return to the UK to help me loose the pounds that I put on when I am away!!

If trustpilot allows, I will post a further update.

.

March 18, 2016
Unprompted review
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Reply from Weight to Go

Hi there, thanks for the review! Great progress so far, well done. We wish you all the best of luck on your pre-holiday diet, if you'd like to post updates we'd suggest heading over to join our closed group and you can then also see others updates. https://www.facebook.com/groups/weighttogoofficial/. We look forward to hearing about your progress. Many thanks. :)

Rated 4 out of 5 stars

I love weight to go

Isigned up for the 12 week plan this is my 6 week and Ive lost 1 stone ans 2 pounds

March 17, 2016
Unprompted review
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Reply from Weight to Go

Thanks for the review Mary. Congratulations on losing over 1 stone, that's fantastic! Keep up the good work :)

Rated 2 out of 5 stars

Some problems with meals

Several of my packs have split in the box so it's a real mess .

March 17, 2016
Unprompted review
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Reply from Weight to Go

Hi there, we're really sorry to hear this! If you give customer services a call on 0845 468 1280, they will be able to send you some replacements. Many thanks.

Rated 5 out of 5 stars

Professional friendly service

Soups need more variety I couldn't get the tomato I wanted but service is professional friendly and discreet quick delivery time

March 16, 2016
Unprompted review
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Reply from Weight to Go

Hi Susan, thanks for the review. Unfortunately due to stock issues some of our products are unavailable at the moment, however we are working to get this sorted as soon as possible. We're pleased that our service and delivery was satisfactory. Many thanks.

Rated 2 out of 5 stars

a couple of the packets were open

The item was delivered and a couple of the packets were open so there was powder everywhere

March 14, 2016
Unprompted review
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Reply from Weight to Go

We're really sorry to hear this Bobbie! If you would like to contact our Customer Service team on 0845 468 1280, they will be able to organize replacements to be sent to you.

Rated 2 out of 5 stars

Use a better courier

Order shipped out quickly but no note left at door...
Now parcel is lost as the house that collected the parcel (according to their tracker) has not answered their door is almost a week

March 14, 2016
Unprompted review
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Reply from Weight to Go

Hi Hannah, we're really sorry to hear this. If you could please contact customer services on 0845 468 1280, they will be able to advise you on this. Many thanks.

Rated 5 out of 5 stars

Super speedy delivery

Good value for money super speedy delivery, shakes taste good and are very thick & filling

March 8, 2016
Unprompted review
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Reply from Weight to Go

Hi Cheryl, thank you for the review. Pleased to hear you're enjoying the shakes, good luck with your weight loss!

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