Weight to GoReviews 

623
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

This company remains helpful till you sign agreement with them and they treat you. Their customer service is POOREST. It is easy for you to decide if you want to make decision to get a treatment fr... See more

Rated 4 out of 5 stars

Staff are great, food is nice, weight loss is good if you are good lol one area of improvement, the production team manager needs to advice production labelling operators to place the labels on the p... See more

Company replied

Rated 5 out of 5 stars

I ordered my pre - op liver shrinking diet pack, I must express how impressed I was with the first class service and advice on which pack that would suit my needs best to purchase. It arrive... See more

Company replied

Rated 5 out of 5 stars

Ordered just the shakes, am having 3 per day and a low calorie meal with veg for tea. Done 3 days already and can honestly say I have not been hungry. The shakes are lovely and creamy especially the c... See more

Company replied

Company details

  1. Fitness and Nutrition Service

Information provided by various external sources

For long term weight loss success, you need support and guidance to help you adjust your behaviours for the long term. That’s why our diet meal plans are not just easy to follow and delicious, they include a FREE weight loss programme with 1-to-1 support and a unique weight management course.


Contact info

3.6

Average

TrustScore 3.5 out of 5

623 reviews

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3.6

All reviews

(623)

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Rated 4 out of 5 stars

great product

does not make me feel hungry at all.

January 29, 2016
Unprompted review
Weight to Go logo

Reply from Weight to Go

Thanks for the review Rose - glad you're pleased :)

Rated 3 out of 5 stars

New chocolate shakes not nice taste

I just tried the new recipie chocolate shake from weight to go and do not like it at all. Disappointed as I've now run out of the old batch and I have 63 chocolate shakes I don't like on my hands ....
New manufacturer thumbs down from me.

January 26, 2016
Unprompted review
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Reply from Weight to Go

Hi Mia.

Thanks for getting in touch. We're really sorry that you're no longer a fan of the chocolate shakes! We are in the process of making a few changes to the recipe for a number of reasons, to make them all suitable for vegetarians and to remove aspartame as a sweetener. This will naturally have an impact on the flavour but we are working to replicate the taste and consistency of our original shakes as much as possible. This process is ongoing and we will continue to make improvements with each recipe.

If you want to exchange your chocolate shakes for a preferred flavour, please give out Customer Service team a call on 0845 468 1280 and they will be able to issue with a returns authorisation form.

Rated 4 out of 5 stars

good product

Good product, Good taste but my order did not meet my choice of flavours. I am managing Tho.
I hope it would be better next time.

January 26, 2016
Unprompted review
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Reply from Weight to Go

Hi Ester, thanks for the review. Unfortunately, as you added the item straight to your basket you received the standard selection of flavours rather than customising your order. If there are any particular flavours you don't like, you're more than welcome to give Customer Services a call and they will be able to arrange a returns authorization form to be sent out to you.

Rated 5 out of 5 stars

weight to go

just started this and I have to say so far so good have enjoyed all the meals and the shakes and I would recommend to my friends.

January 21, 2016
Unprompted review
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Reply from Weight to Go

Thanks for the review Angie, we're glad to hear your enjoying your meals and shakes.

Rated 5 out of 5 stars

Shakes

I ordered 3weeks worth of the shakes, through groupon so wasn't braking the bank, the shakes are filling and easy to drink u can pick ur own flavour and in 2 and a half weeks Iv lost 1stone :) I have 9 days left of the shake and hope to lose abit more in that time very happy.

January 21, 2016
Unprompted review
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Reply from Weight to Go

Wow what a fantastic result Anja! Glad you're pleased, keep up the hard work.

Rated 2 out of 5 stars

Inadequate experience with lot of hassle

I kept calling chasing order for lost 2 weeks. No one ever free to talk to me. Took to Facebook in end to share experiences. Unsure if use again. Shakes taste artificial too.

January 19, 2016
Unprompted review
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Reply from Weight to Go

We apologise about the delay, it's a very busy time of year for us but we're pleased to hear your order got to you okay in the end.

Rated 5 out of 5 stars

weighttogo

weighttogo is a diet menu,very nice food ,plenty of choices .

January 17, 2016
Unprompted review
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Reply from Weight to Go

Thanks Naitken, we're glad you're enjoying the food.

Rated 5 out of 5 stars

Great product. Tasty shakes!

I've bought shakes from weight to go in the past and have always enjoyed. It has been a while since I have had any but they still taste as good as I remember. The new toffee flavour is lovely, especially blended up with some blinking water and a shot of coffee to make a lovely sweet frothy coffee. Delivery was a little slower than usual this time but I guess that this was down to it being the Christmas period.

January 14, 2016
Unprompted review
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Reply from Weight to Go

Thank you for the review and for your patience during the January madness! :)

Rated 1 out of 5 stars

Disappointed

Dispute ordering on January the 6th and it's now Jan 14th I have still not received my products , been told since Friday at parcel force ! Parcel force claim tried to deliver they haven't today after 3rd email in 2 days to weight to go I was told problems with driver will definitely bring here today well only 50 minster left of time slot so doubt. It very disappointed !

January 13, 2016
Unprompted review
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Reply from Weight to Go

Hi Helen, I understand your order turned up in the last minutes! Apologies for the delay. This is our busiest time of year and we choose Parcelforce because of their reliability, but unfortunately we cannot always 100% guarantee a delivery date.

Rated 5 out of 5 stars

On-line Diets

I've been through ALL on-line diets. This one is by far the best in every way, also far outweighs The Cambridge Diet, which is not on-line. Whatever categories you wish to use for W.T.G, it gets 10/10 for all of them.
melita, guildford

January 13, 2016
Unprompted review
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Reply from Weight to Go

Well, what a glowing recommendation. We may have to share this review with the world! Thanks Melita

Rated 5 out of 5 stars

Weight to go

Good quick response tasty shakes

January 11, 2016
Unprompted review
Weight to Go logo

Reply from Weight to Go

Thanks Marie :)

Rated 5 out of 5 stars

weight loss

I'm on my second week and I'm not hungry like on other shakes, my first week I lost 4lb. I'll keep you posted but so far I would recommend!!!!

January 11, 2016
Unprompted review
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Reply from Weight to Go

Great first week result Trina. Well done!

Rated 4 out of 5 stars

Overall pretty satisfied! *thumbs up*

The food is delicious, I didn't even know I liked tomato soup until I tried the ones that they sent me. I only paid £50 for a one month supply... you have NO IDEA how much money that has saved me, I usually spend an average of £25 to £30 A WEEK to do my grocery shopping, plus the effort of cooking healthy meals from scratch. Love the mini gift they send with it too! However not a fan of the cookies, they don't really taste like cookies to me :(

January 11, 2016
Unprompted review
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Reply from Weight to Go

Thanks Olivia, lovely review. If you'd like to swap some cookies for something else you like, give us a call we'll be glad to help.

Rated 3 out of 5 stars

Time for change ??

I've been a customer of weight to go for quite a few years now , I was very disappointed when they withdrew their strawberry milkshakes, there used to be a choice of vegetarian or non vegetarian ,but now there is no choice and the vegetarian one is nowhere near as nice as the original . I also think the menu needs to be changed a little, it becomes quite monotonous when you've been on/off it for years . And lastly my favourite dish ,the chicken curry, never seems to be available ..Sadly it maybe time for me to change ??

January 11, 2016
Unprompted review
Weight to Go logo

Reply from Weight to Go

Hi, thanks for the honest review and for being a customer for these years.

Weight to Go itself is going through some changes lately, we are in the process of removing aspartame from all our shake recipes as well as ensuring all shakes are vegetarian. There will be some differences while we work on making the flavour profile as close to the original as possible so we appreciate all our customers' patience here.

The menu range is something we are also working on this year. We'll be in touch when we have new products to announce. Finally, you'll be pleased to know that Chicken Curry has returned to the menu!

Thanks for the feedback.

Rated 5 out of 5 stars

Speedy service of good products

V happy with speed of delivery. Too soon to comment on taste

January 10, 2016
Unprompted review
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Reply from Weight to Go

Thanks Beth, join our Facebook group and let us know how you're getting on.

Rated 5 out of 5 stars

Very tasty food

I can only afford the sale prices but the food is really tasty and the delivery is fast.

January 10, 2016
Unprompted review
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Reply from Weight to Go

Thankfully we've almost always got a sale on somewhere. We're the DFS of the diet world! Thanks for the review. :)

Rated 5 out of 5 stars

Milkshakes for healthy weight loss

Delivered on time and update throughout, flavours are all lovely and mix well in the shaker provided. Excellent service and product.

January 9, 2016
Unprompted review
Weight to Go logo

Reply from Weight to Go

Glad you're enjoying the shakes. Thanks for the review Bonnie.

Rated 4 out of 5 stars

Great, arrived very fast.

I was pleased with how quickly the shakes arrived. They taste pretty good. Not much information about the diet plan with the items though and facebk group hasn't registered me as a friend yet (sent request 3 days ago).

January 4, 2016
Unprompted review
Weight to Go logo

Reply from Weight to Go

Sorry about that Ella, it's been a bit hectic lately! I believe you've now been added to the group. Thank you for the review :)

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