Weight to GoReviews 

623
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

This company remains helpful till you sign agreement with them and they treat you. Their customer service is POOREST. It is easy for you to decide if you want to make decision to get a treatment fr... See more

Rated 4 out of 5 stars

Staff are great, food is nice, weight loss is good if you are good lol one area of improvement, the production team manager needs to advice production labelling operators to place the labels on the p... See more

Company replied

Rated 5 out of 5 stars

I ordered my pre - op liver shrinking diet pack, I must express how impressed I was with the first class service and advice on which pack that would suit my needs best to purchase. It arrive... See more

Company replied

Rated 5 out of 5 stars

Ordered just the shakes, am having 3 per day and a low calorie meal with veg for tea. Done 3 days already and can honestly say I have not been hungry. The shakes are lovely and creamy especially the c... See more

Company replied

Company details

  1. Fitness and Nutrition Service

Information provided by various external sources

For long term weight loss success, you need support and guidance to help you adjust your behaviours for the long term. That’s why our diet meal plans are not just easy to follow and delicious, they include a FREE weight loss programme with 1-to-1 support and a unique weight management course.


Contact info

3.6

Average

TrustScore 3.5 out of 5

623 reviews

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3.6

All reviews

(623)

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Rated 5 out of 5 stars

12 week plan

Boxes arrived all in good time, opened to find lots of pouches! Easy to store and transport. No freezing needed.
So far (today being the first day) all has gone well, porridge tasted nice, quite sweet really, lunch was a soup very filling then at 4ish was the protein shake (shaker included!) Made the twinge of hunger stave off until I got home. I have just had a dinner, good flavour very quick to heat up along with some purple sprouting broccoli all went down very well. So far so good I'd say!!

January 4, 2016
Unprompted review
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Reply from Weight to Go

Hi Sara, thanks for this great review! Keep us updated on your progress at our FB page: www.facebook.com/groups/weighttogoofficial/

Rated 5 out of 5 stars

Slimmer of the Month!!

I have just received a certificate for slimmer of the month! I am so proud to have received this! I have lost nearly an amazing 2 stone and still going! I have had ups and downs but I'm sure I'm not the only one! But I get up and start a fresh the next day. I love this diet it helps with calorie counting and portion size, I love the food! It's great having the official closed group FB reading everyone's journey and supporting each other! If you're thinking of doing this diet I highly recommend it, it's great!! You could receive a slimmer of the month certificate and a lovely bag of goodies and a voucher off the next order! Thank you WTG! I did try and upload a picture on here but it won't let me! I have uploaded pictures before and after on FB! 😀

January 4, 2016
Unprompted review
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Reply from Weight to Go

Hi Kerry, I was about to link you to the Facebook group so you could let us know how you get on but can see you've already found it and posted, fantastic! Good luck, we're here if you need any support or guidance :)

Rated 2 out of 5 stars

Confusing special offers

I placed an order of half price vegetarian meals (out of date Feb 2016) only to realise, too late, that I could have bought the same more cheaply by ordering them in units of ten. It would be more user friendly to simplify offers and to inform customers that other better deals are available on the same products. A delivery charge was also added to my order which was over £170 way above the so called free delivery on orders over £30 promised.

January 3, 2016
Unprompted review
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Reply from Weight to Go

Hi Ruby, we're happy to refund the difference of £15.03 on this occasion. The PNPFREE promotion unfortunately expired before your order was placed. Customer services will be in touch about your refund :)

Note: All our current and valid offers are presented on our Offers page. If you happen to miss one after you've placed an order please give us a call. We will always try to find the best deals for our customers.

Rated 5 out of 5 stars

Satisfied customer

Very helpful on the telephone and super fast delivery of a great product

January 3, 2016
Unprompted review
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Reply from Weight to Go

Thanks for leaving a review Terry, much appreciated.

Rated 3 out of 5 stars

Disappointed in lack of variety

I should have ensured that I was buying a mix of meals, I was disappointed that they were all the same .

December 19, 2015
Unprompted review
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Reply from Weight to Go

Hi Linda, we're sorry you were disappointed on this occasion. A choice of meals was available to you for this product. If you'd like to swap some, please give us a call.

Rated 1 out of 5 stars

special codes which never work

Yet again used a code on which was given for free dilivery and yet again did not work and had to pay for dilivery i did not waver the order this time because i needed the food so just orderd it really thinking of never ordering again.

December 14, 2015
Unprompted review
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Reply from Weight to Go

Hi Kevin, unfortunately your order did not meet the minimum spend required for the PNPFREE code to be used (£30). An email did go out where this wasn't explained so apologies for that. A message should have been displayed when you tried to use it though. We're sorry you were unhappy with our service on this occasion.

Rated 5 out of 5 stars

strawberry shakes

I recently purchased the strawberry shakes, they taste lovely!

December 9, 2015
Unprompted review
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Reply from Weight to Go

Yay! We're glad you like them, thanks for the feedback!

Rated 5 out of 5 stars

Brilliant efficient clear

Everything came in two boxes with a clear menu plan. Soups. Meals shakes and porridge. Great quality stuff.

December 8, 2015
Unprompted review
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Reply from Weight to Go

Thanks Shaun, we do try to be as transparent as possible with our instructions. :)

Rated 5 out of 5 stars

Weight To Go.

I have used these products before (via Ideal World) but this is the first time directly from the company. They were a pleasure to deal with , kept me informed with delivery etc. I have no hesitation in recommending them and I shall be be contacting them again for further supplies . I only use the Shakes, I blend them with fruit and raw vegetables to make a very satisfying meal. Helping me to keep my weight loss stable !!

December 7, 2015
Unprompted review
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Reply from Weight to Go

Great to see some Ideal World customers coming straight to the source (we have better offers!). Keep up the good work Jean, thank you for rating us.

Rated 5 out of 5 stars

Super Service

Whilst ordering my Pre-surgery box, from work, in a hurry as usual I inadvertently pressed the wrong key and had ordered a whole £160 worth of spicy rice!!!! a quick phone call to the help line saved my day and my order, the lovely lady on the phone proceeded to order my box again and she choose all the food, Nothing spicy was the request, I was worried but should not have been as when my box was delivered it was full of my type of foods - Thank you so much for all your help!!!

November 30, 2015
Unprompted review
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Reply from Weight to Go

You're most welcome. These things happen Clare, and that's why we have a team in place to deal with them! Thanks for writing a review.

Rated 5 out of 5 stars

Great

Brilliant food came quick enjoyable food

November 29, 2015
Unprompted review
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Reply from Weight to Go

Great stuff Holly, thank you. :)

Rated 5 out of 5 stars

Fabulous

Just started on wtg and so far am loving it!! It's so easy to follow the food is yummy and there are plenty of people on hand to give advice and encouragement. I'm looking forward to the slimmer me with minimal effort.

November 28, 2015
Unprompted review
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Reply from Weight to Go

Thanks for the review Julie. We look forward to hearing from the slimmer you!

Rated 2 out of 5 stars

Wasn't what I expected.

Wasn't happy with my diet at all. The porridge is runny and doesn't taste like porridge. The shakes are slightly better although they don't taste
like proper shakes should do. I will not be reordering. Sorry.

November 26, 2015
Unprompted review
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Reply from Weight to Go

Hi Ellie, we apologise for the delay in replying to your review. We're sorry the diet wasn't to your liking (did you try any of the meals/soups/snacks?). If you have any products you'd like to return please give us a call in office hours or email us at info@weighttogo.com.

Rated 3 out of 5 stars

Product has been changed

I have been using these shakes with a lot of my friends. This 100 batch I just bought from you came with some of the old packaging and some in new type sachets. The ones in the new sachets are very obviously a different product and not very nice. I will be searching around for a replacement product next time, they taste awful

November 25, 2015
Unprompted review
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Reply from Weight to Go

Hi Ms Cooper, apologies for the delay in responding to this review - it's a busy time for us! We're sorry to hear you didn't like the new shakes. If you still have any you'd like to return, please drop us a line at info@weighttogo.com or call 0121 559 3082 on Monday.

Rated 5 out of 5 stars

Weight to Go

Good prompt service.
Nice tasty food.
The easiest way to lose weight ... by far!

November 24, 2015
Unprompted review
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Reply from Weight to Go

Thanks Anthony, and a double thanks for writing our 500th review!

Rated 5 out of 5 stars

Absolutely Fabulous

The standard of service and the lovely food are very rare commodities in today cutthroat world. Weight to Go are an example to all of how to serve the customer efficiently, professionally and fast. I cannot praise the staff, the food and the high standards set highly enough. Thank you to all involved at Weight to Go.

November 23, 2015
Unprompted review
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Reply from Weight to Go

Wow, what a lovely review to read on a dreary Monday. Such testimonials are why we do what we do, thank you very much Glenda.

Rated 5 out of 5 stars

Chocolate shakes

I totally love these shakes being a bandit mornings are difficult to eat these shakes are perfect. Packed full of protein also great when you have had a fill for liquids stage or even as a night snack. The chocolate has tiny chocolate pieces in. Amazing

November 22, 2015
Unprompted review
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Reply from Weight to Go

Chocolate is our favourite too (isn't it everyone's?). We're glad you're getting on well with the products. Thank you for leaving a review. :)

Rated 5 out of 5 stars

Recent order

Thank you for dealing promptly with my order and sending it the way you did so I was able to keep track of it.

November 22, 2015
Unprompted review
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Reply from Weight to Go

You're most welcome Val, enjoy your products. Thanks for the review.

Rated 4 out of 5 stars

Tasty food without the Argo.

Staff are great, food is nice, weight loss is good if you are good lol one area of improvement, the production team manager needs to advice production labelling operators to place the labels on the pack below the tear indent. Placing it above means that the tear will be obstructed. Also I did have one packet of chilli (yum yum one of my favourite) that had broken heat seal so it had to be thrown.
Service of delivery excellent as usual.

November 22, 2015
Unprompted review
Weight to Go logo

Reply from Weight to Go

Thanks Paul, great review, we'll pass your feedback onto our production team. If you haven't done so already, we will replace any packets that have split in transit. We don't put them in like that, promise!

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