Westside Services | Chartered Consultants & Surveyors Reviews 

368
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Really delighted with our survey from Westside Services. Replies were extremely prompt, the survey was thorough and the report was turned around very quickly. We had follow up queries over the followi... See more

Rated 5 out of 5 stars

We have used Westside Services twice now and had a great experience both times. The surveyor talks through the findings and gives you a chance to ask questions. The level 3 report arrived promptly and... See more

Rated 5 out of 5 stars

From the start I found this company very easy to deal with. The survey was arranged at a time convenient to the homeowner, I was telephoned that day and various points were brought to my attention, an... See more

Rated 5 out of 5 stars

We had a fantastic experience with Westside Services. From the moment we made contact right the way through to the building inspection report being received. The staff were knowledgeable and full of a... See more

Company details

  1. Chartered Surveyor

Written by the company

Westside Services is a boutique consultancy providing tailored Chartered Consultancy & Surveying Services to private and professional clients. We pride ourselves on our dynamic approach to a traditional practice with a strong emphasis in providing our clients with an excellent customer experience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

368 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(368)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Service

Really happy with this service + they are fairly priced compared to other companies. They surveyed my first purchase so was quite a big deal and the surveyor picked up on quite a few things which helped negotiate the price down!

March 7, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

There are many service providers for homebuyer survey that are available in the market. I searched and connected with several ones. I chose Westside because I felt it was one of the best and certainly the cheapest. I am very satisfied with the service I received. It was professional, efficient and very prompt. The report was detailed enough and clear and the surveyor called me to discuss the report and give me an overview of the main issues that I need to further investigate. I found that to be very helpful to have before I went to the property and paid specific attention to issues on flagged in the report. Overall, Westside provided me with an excellent service.

February 20, 2022
Unprompted review
Rated 5 out of 5 stars

We had a fantastic experience with…

We had a fantastic experience with Westside Services. From the moment we made contact right the way through to the building inspection report being received. The staff were knowledgeable and full of advice. The report was comprehensive and the follow up call was spot on. We had all of our questions answered which allowed us to make a decision on purchasing our new house. The inspection took place within a week of us making contact and the report was with us within a week too. We found Westside to be competitive with their fee. Highly recommend these guys.

February 2, 2022
Rated 5 out of 5 stars

Excellent Company and excellent…

Excellent Company and excellent Services
I am not at all new to property business including use of surveyors. To be honest I have been impressed by Westside Services, from the admnistrators to the surveyor. They really render service which every client will be happy with; very fast to respond, focused, professional all the way.
I will really recommend them to whoever needs their services

January 20, 2022
Rated 5 out of 5 stars

Great service

Building survey was arranged very quickly. I received a call on the day where the surveyor gave me a run down of all the main points found and this was followed up by the draft survey a few days later. Great service!

December 15, 2021
Rated 5 out of 5 stars

Great service

Great service. Quick and responsive to all emails and queries. Call back on the day of the survey with a detailed overview and the report came in early.
Couldn't fault them and would happily use them again should the need arise

December 15, 2021
Rated 5 out of 5 stars

Definitely recommend!

Glad I came across their website which made it clear and easy to understand which services they offer and after giving them a call I received really good advice about which option was best for me. I'm very happy with the survey carried out and the report I received which was very thorough and professional. Definitely recommend!

December 1, 2021
Rated 5 out of 5 stars

Super efficient

Super efficient! Called me after the survey had taken place and sent the report out within 5 working days. Couldn’t fault them.
Also the most affordable surveyors I found

November 8, 2021
Westside Services | Chartered Consultants & Surveyors logo

Reply from Westside Services | Chartered Consultants & Surveyors

It was lovely dealing with you Sophie, hope all goes well with the remainder of the purchase. Casey

Rated 5 out of 5 stars

Great surveyors - would recommend!

Used these guys for our home buyers survey - they were really quick and efficient, polite and kept us informed throughout the (speedy) process. Survey booked for 7 days after requested, got a helpful call back from Jamie immediately after conducted with a briefing on findings, and draft report within 5 working days. We were given an opportunity to review and raise questions, and once all approved and payment made the full report was provided on the same day. Casey was very responsive and friendly. Good value as well - definitely recommend!

October 25, 2021
Unprompted review
Westside Services | Chartered Consultants & Surveyors logo

Reply from Westside Services | Chartered Consultants & Surveyors

Thank you Jen for such a positive review, fingers cross the remainder of the move goes just as smoothly for you! Casey

Rated 5 out of 5 stars

Where should I go for a Building Survey?

Well that was the question I asked myself, with it being 30+ years since I last purchased a property. Thankfully a friend recommended Westley of Westside Services and that worked out so well. Having been sent some samples on the range of Surveys available, I opted for the full building survey. This was arranged by Westside, with the Vendors, within a day and the survey carried out within the week. I was then given a telephone call outlining the issues found, that thankfully in our case were few, before getting the draft survey for review within a week of the inspection. Westley was most helpful in answering any follow up questions that I had and was supported back at the office by Casey who was very quick and polite in her responses to my e-mails. So I was very happy with the service provided and now have confidence in the property that we are purchasing and the added comfort of the report. So would have no hesitation in recommending Westside - should anyone ask me that question! Thank you Westley and Casey for your help.

October 19, 2021
Westside Services | Chartered Consultants & Surveyors logo

Reply from Westside Services | Chartered Consultants & Surveyors

Thank you for such great feedback Mike, it was a pleasure dealing with you - hope the moves goes well!! Casey

Rated 5 out of 5 stars

Really excellent service

Really excellent service. We were able to arrange a L3 building survey and asbestos survey very quickly. The customer service offered by Westside is impeccable - Casey is very quick to respond and has been very helpful during the process.

October 18, 2021
Westside Services | Chartered Consultants & Surveyors logo

Reply from Westside Services | Chartered Consultants & Surveyors

Thank you Rachel, hope the move goes well for you! Casey

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look