Used the Elland Rd, Leeds store. Plenty of choice and designs. Very helpful and knowledgeable when discussing order. Flexible delivery ie time date etc. No hesitation when returning unused board a... See more
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Bought ceiling panels, wall panels and floor tiles for bathroom project. Good quality and price. Delivered when promised. Kept me informed of delivery time from Reading store to Plymouth. 10% discoun... See more
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Bought bathroom panels and trims from this company in their new branch in leeds and later went back for slat panels for a media wall. Excellent service from Julie and the Scottish guy in the warehouse... See more
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Heard good reports about this company and visited with a bit of worktop to see if I could get some wall panel to match. Steven was very helpful in offering advice on options and made sure we were happ... See more
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Company details
About Wet Walls & Ceilings
Written by the company
Contact info
20 Barrie Road, G52 4PX, Glasgow, United Kingdom
- 0141 882 8275
- info@wetwallsandceilings.co.uk
- www.wetwallsandceilings.co.uk
4.3
Excellent
322 reviews
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Replied to 100% of negative reviews
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Excellent service
Excellent choice of panels.
Very helpful in the showroom and in getting, out of stock panels to me quickly.
Kept me informed on delivery dates and times
October 30, 2025
Reply from Wet Walls & Ceilings
Hi Joy, many thanks for your great review. Glad to hear you had a great experience in the showroom and received delivery of your new panels. Look forward to seeing you again soon. Many thanks, Paul
Wow amazing service
What can I say … I don’t leave reviews often but I felt compelled in this instance .
I run a very small and humble building company , we occasionally need panels and usually because I’m not ordering large amounts or regularly I get shall we say less than ideal service .
I had the reading store recommend by a colleague and from point of contact to delivery they are just different , I can’t speak of the other stores but everyone is just so helpful and nothing is too much trouble and the quality and prices cannot be ignored let alone beaten .
Dave and Steve from the reading store sort any problems and suddenly three are no problems no stress no agro .
I wish other merchants were half as good as your reading store .
I live 45 minutes away but I’ll go to grab when one panel there that good .
Cannot recommend enough .
October 21, 2025
Unprompted review
Reply from Wet Walls & Ceilings
Hi Michael, many thanks for your great review. We are so glad you decided to leave feedback from your experience with Dave and Steve from our Reading branch. I have passed your review over to them personally and we will be delighted to see you back in store soon. Many thanks, Paul
Dissapointed.
I ordered some samples, 5 I think, one of which i really did like and thought I would be ordering. I received a phone call to say that I had ordered 2 of the same sample and I would be given a refund. I have been waiting for the delivery but looking on my bank account, I had received the full amount back. Really dissapointed that I did not receive the samples. Unfortunatley I have now ordered from a diffenrt company.
October 9, 2025
Reply from Wet Walls & Ceilings
Hi Joy, first of all please accept our apologies for the error with your sample order. The error is totally on our part, we thought you ordered duplicate samples, however, I can see you ordered 5 different samples and we refunded your order by mistake. Please let me know if you would like us to post out the samples free of charge and I will get this organised quickly. Many thanks, Paul
Fantastic service
Fantastic service , used clock and collect staff excellent and helpful . Good prices
October 12, 2025
Reply from Wet Walls & Ceilings
Hi Michael, many thanks for your great review. Glad to hear you had a great experience and used our click and collect service. Look forward to seeing you again soon. Many thanks, Paul
Reply from Wet Walls & Ceilings
Hi Tom, many thanks for your great review. Glad to hear you loved the samples and found it easy to order. Look forward to seeing you again soon. Many thanks, Paul
First class service and product
September 12, 2025
Reply from Wet Walls & Ceilings
Hi John, thank you for your review and glad to hear the service and products were first class. Look forward to seeing you again. Many thanks, Paul
Great product and customer service
Easy to buy online.
Had no issues choosing the correct types of panels required, good detailed descriptions. Followed up by a great customer service experience.
One of the boards was damaged in transit, one phone call and they had arranged for the full pack to be replaced so the colour wouldnt be a mismatch.!
September 11, 2025
Reply from Wet Walls & Ceilings
Hi Hari, many thanks for your review. Great to hear you found it easy to order online and had great customer service. Look forward to seeing you again soon. Many thanks, Paul
Good range of shower wall panels
Good range of shower wall panels. Good sized samples delivered quickly well packaged
August 19, 2025
Reply from Wet Walls & Ceilings
Hi Geoff, many thanks for your review. Great to hear you liked our range of shower panels and the sample pack was delivered quickly. Look forward to seeing you again soon. Many thanks, Paul
Excellent service from the first time…
Excellent service from the first time we visited the shop until we purchased today. Liked the choice the price and the service therefore if your considering wet wall make this your first stop
August 20, 2025
Unprompted review
Reply from Wet Walls & Ceilings
Hi Alan, many thanks for your review, we really appreciate your comments. Hope to see you in store again soon. Many thanks, Paul
No point asking me about the product
No point asking me about the product. I havnt recieved it yet ??
August 11, 2025
Reply from Wet Walls & Ceilings
Hi Brian, please accept our apologies. We send out our samples via Royal Mail and on very rare occasions the samples get lost within the post system. I have organised a new sample to be posted out and refunded your original payment for the inconvenience. Many thanks, Paul
First time purchasers
Our first purchase to the store in Hillington..Stock great and the store was heaving(that TELLS something)..It's only letdown is the staff aren't very friendly..otherwise it would have been 5 stars..Saying that..we'll be back because we loved everything we saw and have loads still to do..GREAT store
July 28, 2025
Reply from Wet Walls & Ceilings
Dear Mrs Rudge, we really appreciate your review. I will feedback to our team about your experience with our staff in store and hope to see you again soon. Many thanks, Paul
Delivery
My only reservation is that I heard nothing about delivery from the local branch tasked with delivery until I rang them up. I might have been a bit impatient.
June 22, 2025
Reply from Wet Walls & Ceilings
Dear Mr Hambleton, many thanks for your comments. We really appreciate your positive review. I will feedback to our team about the delivery communication and hope to see you again soon. Many thanks, Paul
Honest attentive retailer
Mistakenly double ordered a sample and retailer refunded one order without me even spotting it.
July 12, 2025
Reply from Wet Walls & Ceilings
Hi Simon, many thanks for your review and we really appreciate your comments. Hope to see you in store soon. Many thanks, Paul
The gent on the phone was really…
The gent on the phone was really helpful and extremely knowledgable about the products
July 4, 2025
Reply from Wet Walls & Ceilings
Dear Clive, many thanks for your enquiry and glad to hear you had a great experience with our team. Look forward to seeing you again.
On ordering discrepancy
On ordering, discovered there was a discrepancy between the shipping price quoted on my receipt and the shipping price as advertised on the website (£75!). Phoned them up and they said that they would investigate. Was called back a wee while later and they said they would honour the advertised, website shipping cost. I was expecting much more of a battle over this! However the measure of a good Company is in how they rectify their mistakes and this company did so without hesitation. Would definitely buy from them again, but in future will hire a van and collect from Hillington, it's way cheaper!!! May increase to 5 stars when the goods arrive!
July 7, 2025
Reply from Wet Walls & Ceilings
Hi Nicholas, thanks for your review, it's very much appreciated. Look forward to seeing you again soon in store.
Reply from Wet Walls & Ceilings
Many thanks for your review Gareth. Great to hear you liked our range of panels and customer service. Look forward to seeing you again.
No delivery available
Tried to order but there is no delivery to Lincolnshire. Weird...
June 22, 2025
Unprompted review
Reply from Wet Walls & Ceilings
Hi Bea, please accept our apologies that we couldn't deliver to your local area. Due to the large size of our wall panels, we can't send them by courier. We only use our own dedicated vans for home delivery. At this point, we offer home delivery to areas where our stores are located which is Scotland and southeast England. Hopefully at some point in the future we will open a new store near to Lincolnshire and we would love to see you then. Many thanks, Paul
Great company
Easy. To order ceiling panels online delivery good no problems and rebate processed no problems , I would use them again .
May 30, 2025
Reply from Wet Walls & Ceilings
Hi Derek, many thanks for your enquiry and glad to hear the ceiling panels order and delivery was good. Look forward to seeing you again.
Won’t give me a refund after panels have been returned
Ordered bathroom panels, when they arrived they were a different shade of grey than expected so I sent items back to company for a refund which they were very helpful with. However I waited and waited for a refund then was told it has been processed after I emailed. I am still waiting for said refund over a month later. They have now stopped reply to emails and won’t give me an answer to when I will get my refund. Absolute crooks, do not bother
May 9, 2025
Unprompted review
Reply from Wet Walls & Ceilings
Hi Gavin, please accept my apologies regarding your order. Hopefully we have resolved your refund and sorry it took longer than expected. If there is anything else you need help with then please reach out to me. Many thanks, Paul
I cannot recommend this company enough
I cannot recommend this company enough.
I purchased some really nice hard core panelling for my bathroom which looks even more fabulous installed!
From seeking advice prior to purchase, to the purchase and delivery was seamless and pain-free.
Reasonably priced as well.
Thank you wet walls and ceilings x
June 4, 2025
Reply from Wet Walls & Ceilings
Hi Hazel, many thanks for your review, it's great to hear and very much appreciated. The new hard core range is lovely, hope you are enjoying your new bathroom!
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