We have just left after purchasing our travel system of choice! We had exceptional customer service from Charlie, she was very knowledgeable, knew the features of every pram, and just super, super he... See more
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See what reviewers are saying
This is an update NOT a response to W H Watts: Almost all of W H Watts’ response to my original review is a complete lie and has been logged for future reference :). Is it obvious to th... See more
Amazing experience with Paula. We recently viewed an Stokke explory and Paula's service was so genuine and felt so bespoke to us. We walked away with everything we could of imagined for our new bund... See more
Amazing company, bought our second child’s car seat a few weeks back, went out of stock unfortunately but these guys sorted us right out, got us the new model delivered... Great communication and woul... See more
Company details
Written by the company
W H Watts Pram Centre is based in Stockton -On-Tees and is the largest independent nursery retailer in the North East of England. We provide prams, pushchairs, car seats, nursery furniture and excellent customer service.
Contact info
Unit 2 Mandale Retail Park, TS18 2LX, Stockton-On-Tees, United Kingdom
- 01642 246125
- enquiries@whwatts.co.uk
- www.whwatts.co.uk
4.0
Great
141 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Fast delivery and very efficient…
Fast delivery and very efficient website and email response.
October 4, 2018
Unprompted review
Reply from W.H.Watts & Son
Thank you Karen, we always aim to please.
Excellent service
From the website to delivery and quality of the product everything was excellent! Couldn’t fault anything, the delivery was particularly brilliant, I ordered very late on a Monday evening and it arrived before 12 on Wednesday! Very prompt and the product arrived in perfect condition. I will definitely order through W H Watts again.
August 3, 2018
Unprompted review
Reply from W.H.Watts & Son
Hi Rachael, pleased we could help. Thank you for the lovely comments and we hope we can be of service again in the future :)
From an easy website and on-line…
From an easy website and on-line purchase, to almost immediate email support and telephone communications, W.H.Watts have excelled.
July 9, 2018
Unprompted review
Reply from W.H.Watts & Son
Hi Keith, kind words indeed and very much appreciated. Thank you for your custom :)
great wa here in2 days like it said…
great wa here in2 days like it said thanks so much would gladly recomend
June 28, 2018
Unprompted review
Reply from W.H.Watts & Son
Thank you Debra, we aim to please :)
Excellent service 5*
June 27, 2018
Unprompted review
Reply from W.H.Watts & Son
Hi Lisa, thanks for the lovely review, we try our best :)
Fast and polite service
June 27, 2018
Unprompted review
Reply from W.H.Watts & Son
Hi Eden, thank you for your comment, we like to try to help as efficiently and as quickly as we can.
Excellent service and communication.
June 26, 2018
Unprompted review
Reply from W.H.Watts & Son
Thank you Lesley, always a pleasure to be of service.
Highly recommend this company!
Highly recommend this company. Ordered my pushchair online, received confirmation emails straight away. The next morning I received a call to ask when delivery would be convenient for me. Fantastic service! Will be recommending to all of my Mamma friends!
June 6, 2018
Unprompted review
Reply from W.H.Watts & Son
Hi Jo-Anne, thank you for your kind comments and please feel free to recommend us to anyone you like.
Great work!
Quick / easy and even with a delivery charge to the North of Ireland (which is understandable) still cheaper than the rest.
June 6, 2018
Unprompted review
Reply from W.H.Watts & Son
Hi John, thank you for your custom and thank you for the kind comments.
Excellent 5* Service
Best price for stokke bath online and cheapest standard delivery. Plenty of updates on order throughout including parcel tracking. Helpful customer service 5*
May 31, 2018
Unprompted review
Reply from W.H.Watts & Son
HI Aleksandra, thank you for your lovely comments. Enjoy your Stokke bath.
Reply from W.H.Watts & Son
Hi Anna, it was a pleasure to be of service. Thank you for your kind comments.
I recently purchased Silver cross…
I recently purchased Silver cross reflex stroller from the website.
Item was dispatched quickly and I was pleased with sellers communication.
It's always a pleasure to support small businesses And this one deserves all the compliments.
May 14, 2018
Unprompted review
Reply from W.H.Watts & Son
Hi Joanna, thank you for the very kind remarks. We hope you enjoy your Reflex and we were glad to be of service.
Great price
Received item when stated. Great service, easy payment. And cheaper than anywhere else which is why I ordered. Defo use again.
May 13, 2018
Unprompted review
Reply from W.H.Watts & Son
Hi Louise we are glad we could be of service. Thank you for your comments.
When ordering I had email within 35…
When ordering I had email within 35 minuets saying it’s been dispatched very quick and every much on the ball, and my pram came the next day.. very happy with your service
May 13, 2018
Unprompted review
Reply from W.H.Watts & Son
Hi Kay, you are very welcome and thank you for your kind words.
Great company
Great company, great product and great price! Gary was really helpful, would definitely recommend and use them again.
May 11, 2018
Unprompted review
Reply from W.H.Watts & Son
Hi Lucy, thank you for your recommendation and kind words, always glad to help.
Reply from W.H.Watts & Son
Hi Gary, you're welcome. We do aim to deliver as quickly as possible, whenever possible.
Credit where it’s due
Credit where it’s due! Ordered a silver cross reflex as WHWatts were the best price and free foot muff. Delivered within 48hrs. Excellent, will definitely be back.
May 6, 2018
Unprompted review
Reply from W.H.Watts & Son
Hi, thank you for your kind words. We do like a happy customer.
Ordered on Wednesday night
Ordered on Wednesday night, pram came Friday morning excellent service would buy again from W H Watts & Son
May 6, 2018
Unprompted review
Reply from W.H.Watts & Son
Glad we could help and thank you for the comments.
Quick
Quick, prompt and exactly as described, a courier who gave you updates of expected delivery time would be a good idea
May 5, 2018
Unprompted review
Reply from W.H.Watts & Son
Hi Karen, thank you, we appreciate your comments and will pass on your suggestion regarding the courier.
Brilliant service
Brilliant service, not only was my product cheaper here than other retailers but the speed of delivery was amazing and communication all the way through! Definitely recommend and will use again 5*
May 1, 2018
Unprompted review
Reply from W.H.Watts & Son
Hello Fiona, thank you for a lovely review. Glad we could be of service.
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