We went into Wickes at Baguely to get some ideas for the layout in our new utility room. Hayley was brilliant - talked us through the various options of units, colour combinations, accessories etc. S... See more
Company replied
Location
Switch location456 Altrincham Road, Manchester Greater Manchester, M23 9BL, GB
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See what reviewers are saying
**Appalling service!** I ordered a replacement door online after discovering that the original door we had was already damaged — something we hadn’t realised until we came to hang it. I... See more
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We worked with Mirza on plans for our utility room - he was super helpful, totally understood our brief and created a plan that was well within budget. But he also went out of his way to provide thing... See more
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Booked a design consultancy session at Wickes Baguley store with Tony Broadbent. Had a pre call with Tony to discuss and what I needed to bring on the day to be as efficient as possible (measurements,... See more
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Company details
About Wickes - Baguley
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
456 Altrincham Road, Manchester, Greater Manchester, M23 9BL, United Kingdom
- +441619451225
4.8
Excellent
253 reviews
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Ike was very cheerful cheeky and…
Ike was very cheerful cheeky and chatty. Couldn't ask for a better service
August 5, 2025
Unprompted review
Reply from Wickes - Baguley
Hello Angie,
We're happy to hear that you had such a positive experience! Thank you for sharing your kind words, we appreciate your feedback.
-Ellysse
Worth a visit for the best EVER customer service
I've been to Wickes in Baguley 3 times in the last 2 weeks
There's a fella called Ike who works on the tills. He's got to be the nicest, friendliest, polite and kind person you could ever be served by.
Not only Wickes but the best customer service person anywhere and ever.
This fella deserves credit. You will come out of the store thinking 'What a top fella'.
Ike if your reading this I'm the one in the yellow Crocs 😂
August 5, 2025
Unprompted review
Reply from Wickes - Baguley
Hi, Reece. Thank you for taking the time to share your experience with us. We're happy to hear that you had such a positive experience in our store. It's great to know that our colleague, Ike, made your visits so memorable. I will make sure to pass this feedback on to the store and, Ike. Thank you again for your kind words. - Scott H
Our experience was excellent
Our experience was excellent. Ike served us at the till. He was witty, friendly and efficient. Can’t praise his customer care enough. Well done Ike.
July 25, 2025
Unprompted review
Reply from Wickes - Baguley
Hey Nuala, thanks for your positive feedback, and I'm glad you enjoyed the service from Ike in our Baguley store! - Dylan
Great service from Ike at Baguley.
July 29, 2025
Unprompted review
Reply from Wickes - Baguley
Hi Ken, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ike in our store and that they provided you with useful advice. -AH
Hayley Cassells
Hayley Cassells , sales executive @ Wicks in Baguley , Whythenshawe , made our process of replacing our old bathroom nice & simple.
Very professional, caring & understanding !!
Straightforward & straight talking !!!
She listened to exactly what we wanted…
I would definitely recommend going to see her…
No nonsense…
Thank you , you are an absolute DIAMOND 💎
July 22, 2025
Unprompted review
Reply from Wickes - Baguley
Hi Mr and Mrs Syal,
We appreciate you taking the time to leave us a five-star review. We're happy to hear that Hayley made the process of replacing your bathroom simple. It's great to know that you found her professional and understanding, and we thank you for your recommendation.
-Ellysse
Cole Palmers uncle 😁
Ike is a breath of fresh air.
Very friendly and great service
Keep it up mate
July 25, 2025
Unprompted review
Reply from Wickes - Baguley
We're so happy to hear that you had a great experience! We appreciate you taking the time to leave positive feedback.
- PP
Great staff especially ike he’s very…
Great staff especially ike he’s very friendly and super helpful
July 25, 2025
Unprompted review
Reply from Wickes - Baguley
Hi Nicola, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Kitchen from Wickes-…
We bought a kitchen from Wickes- Baguley. Tony from Wickes designed a very beautiful kitchen which fit fit perfectly to our requirements. His approach of detailing everything helped us a lot.
June 28, 2025
Unprompted review
Reply from Wickes - Baguley
We're happy to hear that you find our team member Tony's kitchen design beautiful and perfectly suited to your needs. We appreciate you acknowledging the detailed approach, and thank you for your positive feedback-GS
The staff named IKe is a excellent…
The staff named IKe is a excellent staff. He is polite and enthusiastic man.
July 5, 2025
Unprompted review
Reply from Wickes - Baguley
We appreciate you taking the time to leave your feedback. We're so happy to hear Ike was polite and enthusiastic! - LC
As I entered the store today I was…
As I entered the store today I was greeted with a welcoming smile from Ike. I needed to return some landscaping fabric-I’d bought the wrong kind-and he was very pleasant, helpful and cheerful. Well done, Ike! Thank you!!
July 1, 2025
Unprompted review
Reply from Wickes - Baguley
We're happy to hear that you had such a positive experience in our store! We appreciate you taking the time to share your kind words and recognize Ike's helpful service and welcoming smile!
-AF
Excellent kitchen designer
I dealt with Hayley in the kitchen design department. The service was friendly, efficient, helpful and accommodating. I was very impressed, and the level and quality of service was a key factor in my choice of new kitchen.
June 18, 2025
Unprompted review
Reply from Wickes - Baguley
We appreciate you sharing your experience with your Kitchen design appointment. We are so glad to hear that you found the service to be helpful and that the level and quality of Hayley's service was a key factor in your choice of new kitchen! We hope you love the new Kitchen once installed!
-AF
5 stars for Ike.
Fantastic customer service from Ike, he was very helpful and polite. 5 stars for Ike.
July 1, 2025
Unprompted review
Reply from Wickes - Baguley
We appreciate you taking the time to share your feedback. We're so glad to hear that you had a positive experience with our team. TW
Wickes Baguley Manchester. IKE
Wickes Baguley Manchester.
Every member of staff I have dealt with in this store have been excellent.
Today, I was served by Ike. He was exceptional, courteous friendly and knowledgeable.
It was a pleasure to meet him and \I suggest Wickes employ him in staff training.
Thank you Ike
July 1, 2025
Unprompted review
Reply from Wickes - Baguley
We appreciate you taking the time to share your experience. We are so glad to hear that our staff were helpful and courteous during your visit and that you received excellent support-GS
Visited wickes Baguley today
Visited wickes Baguley today, the man at the counter Ike was polite and happy, greeted my friend and I with a smile. This gentleman has the best personality for customer service.
July 1, 2025
Unprompted review
Reply from Wickes - Baguley
We appreciate you taking the time to leave us this five-star review. We're happy to hear that our colleague was polite and provided great customer service!-GS
I'd like to wish a fantastic happy…
I'd like to wish a fantastic happy birthday to Ike who greeted me today and who is a fantastic ambassador for Wickes.
He tells me he is 33 years old today and I don't believe that he is a day over 20.
He's a fantastic advert for your business and he deserves a pay raise and a promotion.
July 1, 2025
Unprompted review
Reply from Wickes - Baguley
Hi Stefan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ike in our store and we will be sure to pass on the birthday wishes to them. -AH
next level customer service by Ike
Ike at the till was next level customer service. Handled a tricky situation in front of me and also was really funny which made my day.
June 26, 2025
Unprompted review
Reply from Wickes - Baguley
Hey Ladislav, thanks for your amazing review, and I'm glad that Ike was able to help your situation out in a timely manner in our Baguley store! - Dylan
I just bought some wood from the wickes…
I just bought some wood from the wickes store in Baguley Wythenshawe , usually its a standard nothing special service but today there was a member of staff called Ike who was really friendly and cheerful and actually brightened up the store .
Credit due to Ike cause he made the day and the shopping experience an enjoyable one , why cant all retail stores be like this so 10/10 goes to your member of staff and im sure more people will visit the store more after dealing with him ,
Thanks again :)
Mr A Mckie...
June 26, 2025
Unprompted review
Reply from Wickes - Baguley
Hi Anthony, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ike in our store and that they provided you with useful advice. -AH
I went to Wilkes Baguley
I went to Wilkes Baguley, Manchester to collect an item I had ordered online. I was in a queue with a couple of customers in front of me and was immediately impressed by the attitude and quality of service offered by the cashier/assistant. They treated me no differently. The assistant, IKE, was friendly, polite, well mannered and efficient; so much so, I enquired after his name. Such excellent customer service is very much appreciated and deserves to be recognised. Will definitely shop here again.
June 24, 2025
Unprompted review
Reply from Wickes - Baguley
Hey Bernie, thank you for your amazing review, and I'm delighted that you enjoyed your experience in our Baguley store! - Dylan
Very pleasant experience
Very pleasant experience. I was cheerily greeted by Ike on entry and immediately offered assistance. I was able easily to find item required with staff guidance to its location. Service at till also by Ike was excellent.
June 24, 2025
Unprompted review
Reply from Wickes - Baguley
Hey there, thank you for your positive feedback, and I'm delighted you enjoyed your time in our Baguley store! - Dylan
Keeley
Keeley, great customer service goes above and beyond to help you with what you need
June 19, 2025
Unprompted review
Reply from Wickes - Baguley
We appreciate you sharing your positive experience. We're so glad that you received great customer service from Keeley and got the help you needed-GS
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