Wickes - Baguley Reviews 

253
TrustScore 5 out of 5

4.8

456 Altrincham Road, Manchester Greater Manchester, M23 9BL, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We went into Wickes at Baguely to get some ideas for the layout in our new utility room. Hayley was brilliant - talked us through the various options of units, colour combinations, accessories etc. S... See more

Company replied

Rated 1 out of 5 stars

**Appalling service!** I ordered a replacement door online after discovering that the original door we had was already damaged — something we hadn’t realised until we came to hang it. I... See more

Company replied

Rated 5 out of 5 stars

We worked with Mirza on plans for our utility room - he was super helpful, totally understood our brief and created a plan that was well within budget. But he also went out of his way to provide thing... See more

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Rated 5 out of 5 stars

Booked a design consultancy session at Wickes Baguley store with Tony Broadbent. Had a pre call with Tony to discuss and what I needed to bring on the day to be as efficient as possible (measurements,... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Baguley

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 456 Altrincham Road, Manchester, Greater Manchester, M23 9BL, United Kingdom

  • +441619451225

4.8

Excellent

TrustScore 5 out of 5

253 reviews

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4.8

All reviews

(253)

13,922 reviews in the last 12 months

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Rated 5 out of 5 stars

Came out happier than when I entered

On entering the store was met by a colleague called Ike, fantastic help, friendly and a joy to lighten up my visit.

September 9, 2025
Unprompted review
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Reply from Wickes - Baguley

Hey Sue, thanks for your five-star review, and I'm glad you enjoyed the service from Ike in our Baguley store! - Dylan

Rated 5 out of 5 stars

Well done Jacob

Went in with my son for some emulsion ended up seeing a great deal on flooring.Spoken with Jacob who priced what I needed and loaded a trolley to the checkout for us and loaded my car after with the 16boxes of wood. Brilliant service and a real credit to your store.

September 6, 2025
Unprompted review
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Reply from Wickes - Baguley

We're happy to hear that you found such a great deal and that Jacob was so helpful with your flooring purchase! We appreciate your five-star review and are glad you enjoyed your experience in our store.
- PP

Rated 5 out of 5 stars

Was greeted good morning by IKE

Was greeted good morning by IKE. Was really friendly and polite and helpful. Helped me find things on different departments. Nice to see someone smiling and cheerful and to go above and beyond to be really helpful.

September 4, 2025
Unprompted review
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Reply from Wickes - Baguley

Hi Debra,

Thank you for sharing your experience. It's great to know that Ike was helpful and friendly. We appreciate you taking the time to share your feedback.

-Ellysse

Rated 5 out of 5 stars

Wickes is always good,

Wickes is always good,
Well priced decent enough variety for most jobs, good customer services. Today I was served by Ike at Wythenshawe who was very helpful and polite.
Jim Jarvis Handyman Services

September 4, 2025
Unprompted review
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Reply from Wickes - Baguley

We appreciate you taking the time to leave us this five-star review. We're happy to hear that Ike was helpful and polite and that you find our variety good. -AK

Rated 5 out of 5 stars

Great experience from start to finish…

Great experience from start to finish picking paints and getting them mixed, fast service with efficiency, Ike at the till was really helpful and provided great customer service, as was the person who mixed the paint for us! Definitely will be back again! Thankyou

September 3, 2025
Unprompted review
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Reply from Wickes - Baguley

Hi Fabian, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ike in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Service is excellent

Friendly and very helpful service by Ike

September 2, 2025
Unprompted review
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Reply from Wickes - Baguley

We appreciate you sharing your experience with us. We are so glad to hear that our service was helpful and friendly. -AK

Rated 5 out of 5 stars

Excellent service from Ike!

September 3, 2025
Unprompted review
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Reply from Wickes - Baguley

Thank you for taking the time to share your feedback. Great to hear our Baguley store provided an Excellent service.
- PP

Rated 5 out of 5 stars

Went to wickes today for compost and…

Went to wickes today for compost and was greeted by your employer with a great big smile,helpful ,He helped lifting the compost in to my car boot.
This employer was a ray of sunshine called ( IKE ) what a pleasure to find a guy who takes a pleasure in his work

September 3, 2025
Unprompted review
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Reply from Wickes - Baguley

We appreciate you taking the time to share your positive experience. We're so glad to hear that you received such helpful and friendly service from Ike, and that he helped lift the compost into your car. -AK

Rated 5 out of 5 stars

I was served by Ike this afternoon and…

I was served by Ike this afternoon and what a polite welcoming young man ! All staff should be trained by him in customer service !!!

September 1, 2025
Unprompted review
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Reply from Wickes - Baguley

We're happy to hear that you had such a positive experience. We appreciate your kind words regarding the service you received from Ike. Thank you for your feedback! -AK

Rated 5 out of 5 stars

They always have what I want the staff…

They always have what I want the staff are extremely friendly and knowledgable I’ve been in every day this week and Ike has served me on the till at least 3 times he is extremely professional friendly and he recognises me because I have bright hair we engage in conversation but he is super efficient a fabulous member of staff but I have never had a bad experience with any of your staff they are all brilliant especially your duty managers

August 27, 2025
Unprompted review
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Reply from Wickes - Baguley

Hi Richard, thank you for taking the time to leave a review. I'm really happy to hear that each visit to the store you are met with friendly and knowledgeable staff such as Ike who you enjoy having conversations with. We appreciate your kinds words. -LG

Rated 5 out of 5 stars

Quick service

Was served by Ike
Who sorted problems at the till with another customer
I left without a long delay.
Thanks to Ike.

August 28, 2025
Unprompted review
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Reply from Wickes - Baguley

We appreciate you taking the time to share your experience with Ike. We're glad the issue was resolved efficiently, and we thank you for your positive feedback. -AK

Rated 5 out of 5 stars

Today's Visit

I visit this store regularly, sometimes daily! The staff are always pleasant, helpful, friendly and professional. Especially Lauren and today Ike, who I met for the first time and was so lovely. He will certainly be an asset to your store.

August 27, 2025
Unprompted review
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Reply from Wickes - Baguley

Hi Nicola, thank you for taking the time to share your experience with us. We are pleased that on each visit to the store the staff are friendly and helpful especially Lauren and Ike. -LG

Rated 5 out of 5 stars

Very well mannered young man

Bought some products from Wickes Baguley. We were served by a very pleasant young man named Ike. He was very chatty, funny and welcoming. Pity they can't all be like Ike. A breathe of fresh air to be served by someone with manners in this day and age.

August 26, 2025
Unprompted review
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Reply from Wickes - Baguley

Hi Brian, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

I came in store with an idea to cover…

I came in store with an idea to cover some pipes in my home. Keeley helped me find what I needed, she explained what I needed to do, found me the tools I needed to go with it and then gave me a confidence boost telling me that I could do this job!
I'll be forever grateful, i did indeed manage to do the job, and it looks great!
Keeley, you are an asset to wickes, and I hope to see you next time I'm attempting DIY and pop in to the store.

August 20, 2025
Unprompted review
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Reply from Wickes - Baguley

Hi Helen, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Keeley in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Ike at Baguley store -The young man that served me called Ike…

The young man that served me called Ike in Baguley was the most pleasant, courteous ,helpful assistant I have ever come across in all my 80 years! he could not be more helpful or polite. he needs commending for his positivity and he made my day!

August 6, 2025
Unprompted review
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Reply from Wickes - Baguley

Hi, V Grant. Thank you for taking the time to share your review with us. I'm delighted to see that our colleague, Ike, was pleasant , courteous and helpful during your visit to our Wickes store in Baguley. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Fantastic customer service from Ike

Fantastic customer service from Ike. Very friendly witty and personable

August 6, 2025
Unprompted review
Wickes - Baguley logo

Reply from Wickes - Baguley

Hi, Ian. Thank you for taking the time to share your experience with us. I'm glad to see that our colleague, Ike, provide great customer service during your visit. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Great store and staff

Good choice of timber and all straight. Rapid till service with a very personable gentleman - Ike - who processed the transaction smoothly while maintaining a friendly chat.

August 6, 2025
Unprompted review
Wickes - Baguley logo

Reply from Wickes - Baguley

Hi, David. Thank you for taking the time to share your experience with us. I'm really pleased to see that you are happy with the customer service you received in store. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Fantastic customer service from Ike…

Fantastic customer service from Ike today. He saw me on the way in with a return and even though he wasn't on the tills he came over to me straight away and processed my return. He's definitely a role model for Wickes staff

August 5, 2025
Unprompted review
Wickes - Baguley logo

Reply from Wickes - Baguley

We're happy to hear that you received such fantastic support during your visit. It's great to know Ike went above and beyond to assist you with your return. -AK

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