Wickes - Baguley Reviews 

253
TrustScore 5 out of 5

4.8

456 Altrincham Road, Manchester Greater Manchester, M23 9BL, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We went into Wickes at Baguely to get some ideas for the layout in our new utility room. Hayley was brilliant - talked us through the various options of units, colour combinations, accessories etc. S... See more

Company replied

Rated 1 out of 5 stars

**Appalling service!** I ordered a replacement door online after discovering that the original door we had was already damaged — something we hadn’t realised until we came to hang it. I... See more

Company replied

Rated 5 out of 5 stars

We worked with Mirza on plans for our utility room - he was super helpful, totally understood our brief and created a plan that was well within budget. But he also went out of his way to provide thing... See more

Company replied

Rated 5 out of 5 stars

Booked a design consultancy session at Wickes Baguley store with Tony Broadbent. Had a pre call with Tony to discuss and what I needed to bring on the day to be as efficient as possible (measurements,... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Baguley

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 456 Altrincham Road, Manchester, Greater Manchester, M23 9BL, United Kingdom

  • +441619451225

4.8

Excellent

TrustScore 5 out of 5

253 reviews

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4.8

All reviews

(253)

13,892 reviews in the last 12 months

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Rated 5 out of 5 stars

I use Wickes Baguley as my go to DIY…

I use Wickes Baguley as my go to DIY store. Each time I find what I need and at a good price the staff over the years have been consistently good.
But today I had the pleasure of being served by Ike, a top guy who’s an absolute credit to Wickes business. Thank you.

September 23, 2025
Unprompted review
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Reply from Wickes - Baguley

Hi Stephen, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ike in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Excellent customer service

A quick trip to the store for specific items, Sam showed me where the items were located & gave me pointers to which product would suit my needs best. There was no hint of trying to upsell which gave me confidence in her advice. Ike was a lovely chatty ray of sunshine at the till which brightened up my very rainy trip to Wickes. Prices were very competitive too.

September 20, 2025
Unprompted review
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Reply from Wickes - Baguley

We appreciate you taking the time to leave your review. We're pleased to hear that our colleagues were helpful and that you were confident in the advice you received. It's great to know that you enjoyed your experience in our store! -AK

Rated 5 out of 5 stars

I came away a happy shopper!!

I found exactly what I wanted at a very good price ! I was then served by Ike a very friendly and humorous young man who made the whole experience very satisfying. Please encourage all your staff to follow his excellent example!!! Well done Ike.

September 18, 2025
Unprompted review
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Reply from Wickes - Baguley

Hi Brian, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ike in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Friendly Staff

Very friendly, helpful staff. Ike helped me with what I was looking for and did it with a smile. Good customer service

September 18, 2025
Unprompted review
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Reply from Wickes - Baguley

We appreciate you sharing your experience with us. We're happy to hear that Ike was helpful and friendly and that you received great support. -AK

Rated 5 out of 5 stars

Baguley store all good

Baguley store had what I needed and friendly exchange with the cashier (Ike) - all good

September 16, 2025
Unprompted review
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Reply from Wickes - Baguley

Hi, Rob. Thank you for taking the time to share your review with us. I'm happy to see that our Wickes store in Baguley had everything you needed and that Ike, was friendly and helpful during the checkout. Thanks again for your kind feedback. - Scott H

Rated 5 out of 5 stars

I give 5 star for wickes.

I give 5 star for wickes You always get a good experience with wickes Baguley. The people are very friendly and helpful. I have to mention Ike who is very pleasant in his approach and make you feel its your store, with his attitude towards customers.
What a difference when you compare the rude attitude of B & Q Stockport staff.

September 18, 2025
Unprompted review
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Reply from Wickes - Baguley

Hi Liz, We're glad you enjoyed your experience with us. It's great to hear that our team was so helpful and friendly. We appreciate you mentioning the positive impact a team member had on your visit. Thank you for your feedback. -LG

Rated 5 out of 5 stars

Yesterday I was served again by Ike

Yesterday I was served again by Ike. He got my Web order and gave a refund on an item. Great service. Ike is always helpful and happy. Thanks

September 17, 2025
Unprompted review
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Reply from Wickes - Baguley

Hi Eric,

Thank you for taking the time to share your feedback. We appreciate your recognition of the helpful and happy service you received from Ike.

-Ellysse

Rated 5 out of 5 stars

Great service from IKE at Baguley today

Great service from IKE at Baguley today
Got add blue,Really nice efficient guy

September 18, 2025
Unprompted review
Wickes - Baguley logo

Reply from Wickes - Baguley

Hi Stuart,

We're happy to hear that you received great service and found Ike to be efficient. Thank you for your positive feedback!

-Ellysse

Rated 5 out of 5 stars

Had a lovely visit to the Baguley…

Had a lovely visit to the Baguley branch today and met 2 wonderful staff. One helped me with a technical issue with a product. The other was Ike on the checkout, he was personable, polite and friendly.

September 18, 2025
Unprompted review
Wickes - Baguley logo

Reply from Wickes - Baguley

Hi, James. Thank you for taking the time to share your review with us. I'm really pleased to see that you found our staff at our Wickes store in Baguley, to be friendly and helpful. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Impressed today!

Was served by Ike...he provided the most helpful and friendly service I have experienced in store. He was efficient and thorough, plus chatted just the right amount. Thanks 👍

September 17, 2025
Unprompted review
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Reply from Wickes - Baguley

We appreciate you taking the time to leave us this five-star review! Great to hear Ike was helpful and provided a friendly service
- PP

Rated 5 out of 5 stars

What a fantastic member off staff lke…

What a fantastic member off staff lke served us on Tuesday night just before closing he had us laughing just wanted to say what fantastic member stuff you ve got there

September 16, 2025
Unprompted review
Wickes - Baguley logo

Reply from Wickes - Baguley

Hi Maria, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ike in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Ike was an absolute star

Ike was an absolute star

September 11, 2025
Unprompted review
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Reply from Wickes - Baguley

Hi Simon, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ike in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Lovely chap called Ike served me

Lovely chap called Ike served me. Very nice and helpful 🙂 It was Wickes Baguley

September 11, 2025
Unprompted review
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Reply from Wickes - Baguley

Hi Alan, We're so glad to hear that you had a positive experience with our colleague! We appreciate you taking the time to leave feedback. -LG

Rated 5 out of 5 stars

Great service

Your employee Ike was very helpful and friendly, and the service was great!

September 11, 2025
Unprompted review
Wickes - Baguley logo

Reply from Wickes - Baguley

Hi, Steven. Thank you for taking the time to share your review with us. I'm delighted to see that, Ike, was very helpful and friendly during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Great customer service from Ike at the…

Great customer service from Ike at the Baguley store. So pleasant and helpful

September 11, 2025
Unprompted review
Wickes - Baguley logo

Reply from Wickes - Baguley

We appreciate you taking the time to share your experience. We're happy to hear that Ike was pleasant and helpful.
- PP

Rated 5 out of 5 stars

Ike on checkout was great (and fun).

Ike on checkout was great (and fun).

Prices surprisingly decent !

September 11, 2025
Unprompted review
Wickes - Baguley logo

Reply from Wickes - Baguley

Hi David, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ike in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

I went in to your Baguley store today i…

I went in to your Baguley store today i was served at the checkout by IKE what a charming guy he is he always ask how you are and r u having a good day i use baguley store a lot he always remembers your name hes a credit to your company

September 10, 2025
Unprompted review
Wickes - Baguley logo

Reply from Wickes - Baguley

Hi, John. Thank you for taking the time to share your review with us. I'm really pleased to see that our colleague, Ike, at our Wickes store in Baguley provided excellent customer service during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Ike at the Baguley store was really…

Ike at the Baguley store was really engaging, had a laugh with the customers and clearly enjoys his job which is always refreshing to see.

I asked another member of staff where something was and they knew immediately

September 10, 2025
Unprompted review
Wickes - Baguley logo

Reply from Wickes - Baguley

Hi Phill,

We're happy to hear that you found Ike engaging and helpful during your visit. It's great to know you received excellent support from our team.

-Ellysse

Rated 5 out of 5 stars

I was a little unsure about the item I…

I was a little unsure about the item I wanted to buy, Ike wickes staff at check out was friendly and informative excellent service from him, he was a credit to your company

September 10, 2025
Unprompted review
Wickes - Baguley logo

Reply from Wickes - Baguley

We appreciate your positive feedback! We're so glad to hear that you received excellent service and that Ike was helpful and informative. Thanks for letting us know! -AK

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