We went into Wickes at Baguely to get some ideas for the layout in our new utility room. Hayley was brilliant - talked us through the various options of units, colour combinations, accessories etc. S... See more
Company replied
Location
Switch location456 Altrincham Road, Manchester Greater Manchester, M23 9BL, GB
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**Appalling service!** I ordered a replacement door online after discovering that the original door we had was already damaged — something we hadn’t realised until we came to hang it. I... See more
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We worked with Mirza on plans for our utility room - he was super helpful, totally understood our brief and created a plan that was well within budget. But he also went out of his way to provide thing... See more
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Booked a design consultancy session at Wickes Baguley store with Tony Broadbent. Had a pre call with Tony to discuss and what I needed to bring on the day to be as efficient as possible (measurements,... See more
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Company details
About Wickes - Baguley
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
456 Altrincham Road, Manchester, Greater Manchester, M23 9BL, United Kingdom
- +441619451225
4.8
Excellent
253 reviews
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Went into Baguley store with my friend…
Went into Baguley store with my friend for a small item. Ike was serving on the till, what a pleasant chap. Great banter & service with a big smile. Just wish more people in retail had his attitude. Made our visit worthwhile.
October 22, 2025
Unprompted review
Reply from Wickes - Baguley
Hey Lillian, thank you for your five-star feedback, and I'm glad that Ike was super helpful throughout your visit to our Baguley store! - Dylan
A huge thank you to Ike and Simon at…
A huge thank you to Ike and Simon at the Wickes Baguley store for their exceptional help this morning! They resolved my account issue and placed an order of over £1,000 in just 5 minutes — unbelievably quick and professional service.
Both were friendly, efficient, and knowledgeable, making the whole experience smooth and stress-free. Truly impressive customer service — they’re a real credit to the Wickes team! 👏👏
October 23, 2025
Unprompted review
Reply from Wickes - Baguley
Hi Edward,
We appreciate you sharing your feedback. We're happy to hear that the team resolved your account issue and efficiently placed your order. It's great to know their service made your experience smooth. Thank you for your review.- PP
Ike was helpful
Ike was helpful , professional and dealt with my return and refund without fuss or hassle . Top job 😁
October 21, 2025
Unprompted review
Reply from Wickes - Baguley
Hi Kieron, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ike in our store and that they provided you with useful advice. -AH
Ike was extremely helpful
Ike was extremely helpful. He lifted the bags of compost into my car & was very pleasant. Would recommend Wickes in Baguley
October 20, 2025
Unprompted review
Reply from Wickes - Baguley
Hi Wendy, We're happy to hear that you had such a positive experience. We appreciate your kind words and are so glad someone was helpful and pleasant. Thanks for recommending us! -LG
Great as ever, served by Ike today very pleasant guy. I found a box of screws left in a trolley outside and handed them in. We had a brief chat about what goes on when you do the right thing.
Great as ever
October 22, 2025
Unprompted review
Reply from Wickes - Baguley
Hi Jason, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ike in our store and that they provided you with useful advice. -AH
Great
Went in wickes today Ike was very happy to help us and very polite,
Always nice to have great customer service 😁
October 16, 2025
Unprompted review
Reply from Wickes - Baguley
Hi Pearl, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ike in our store and that they provided you with useful advice. -AH
Customer service guy named Ike was…
Customer service guy named Ike was friendly and good fun. A very pleasant experience and brightened my workday!
All tradesmen like a laugh and Ike brightened my day…. Thanks Bro
October 16, 2025
Unprompted review
Reply from Wickes - Baguley
Hi John, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ike in our store and that they provided you with useful advice. -AH
Speedy click and collect service
Speedy click and collect service. Ike was a friendly and helpful member of staff.
October 14, 2025
Unprompted review
Reply from Wickes - Baguley
We're happy you found our click and collect service speedy. We appreciate you mentioning how helpful Ike was. Thanks for your feedback. -AK
Returning an item
I had to do an in-store return after buying online. I thought this might have been an issue but it was totally hassle free. Thanks to the staff who served me (Ike and Sam) who were both really helpful.
October 14, 2025
Unprompted review
Reply from Wickes - Baguley
Hi Phil,
We're happy to hear that your in-store return was hassle-free! We appreciate you acknowledging the helpfulness of our staff, and we thank you for your positive feedback.
-Ellysse
The shop assistant ike was very helpful
The shop assistant ike was very helpful and so nice such a comedian wish all people were as nice as him
October 9, 2025
Unprompted review
Reply from Wickes - Baguley
Hi Mr Farr, we appreciate you taking the time to share your experience. We're so glad to hear that our shop assistant was helpful and nice to you. -LG
Fabulous service by Ike and Baguley Team
Fabulous service by Ike and the team at the Baguley Wickes. They pointed me to the exact location of the item I was searching for and ensured I had everything I needed to complete my DIY job before a super-quick checkout. Very impressed with the overall service.
October 9, 2025
Unprompted review
Reply from Wickes - Baguley
Hi Andy, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ike in our store and that they provided you with useful advice. -AH
Friendly and helpful staff especially…
Friendly and helpful staff especially Ike.
October 7, 2025
Unprompted review
Reply from Wickes - Baguley
Hi NR,
Thank you for sharing your feedback. We're happy to hear that you find the staff friendly and helpful, especially Ike. We appreaciate your kind words.
-Ellysse
Ike cashier in Wickes Baguley he should…
Ike cashier in Wickes Baguley he should get payrise. Always cheerful and happy to help. Rest of the staff should take lessons od him how to do good service.
October 7, 2025
Unprompted review
Reply from Wickes - Baguley
Hi Robert Gordziejewski, We appreciate your kind words! It's great to know that Ike made your visit special. We'll share your feedback with the team to recognize their excellent service. Thanks! -LC
Only a short visit
Only a short visit, carrying out some returns and buying new stock, but Ike was a pleasure, funny, pleasant and engaging.
I left the store smiling and laughing, absolutely priceless.
September 25, 2025
Unprompted review
Reply from Wickes - Baguley
We're happy to hear that your visit, even for returns and shopping, was so enjoyable! It's wonderful that you left with a smile. Thank you for sharing your experience. -AK
We met ike he was so kind and helpful…
We met ike he was so kind and helpful very happy
October 1, 2025
Unprompted review
Reply from Wickes - Baguley
Hi Chloe, we are so happy to hear that you had such a positive and helpful experience. Thank you for your kind feedback! -LG
Keeley was extremely helpful
Keeley was extremely helpful, informative, kind & professional. She put aside the tins of paint I required as they were low on stock & advised me which was the best type for my project. I would definitely recommend Wickes & especially Keeley for her outstanding customer service. Thank you.
September 25, 2025
Unprompted review
Reply from Wickes - Baguley
Hi, Gillian. Thank you for taking the time to share your review with us. We are happy to see that, Keeley, provided excellent customer service. Thank you again for your kind feedback. - Scott H
New shower room
Called on the off-chance to Baguley to speak to someone about replacing our bathroom at Baguley. Had been recommended designer Hayley by a relative and she couldn't have been more helpful from designing our bathroom/shower room and keeping in touch until work completed which we are really pleased with.
September 15, 2025
Unprompted review
Reply from Wickes - Baguley
Hi, Cathrine. Thank you for taking the time to share your review with us. I'm delighted to see that your design consultant, Hayley at our Wickes store in Baguley provided great service during your design and kept in touch throughout to make sure everything went as planned. Thank you again for your kind feedback. - Scott H
Absolute waste of time
Absolute waste of time. The Baguley store had no one on the kitchen section on three successive occasions I visited. Asked the customer service desk for advice who told me to book an appointment on line even though I only wanted a new splash back not a full kitchen. To cut a long story short, my appointment was cancelled and I was told they don’t fit splash backs!! Howden’s or me
September 21, 2025
Unprompted review
Reply from Wickes - Baguley
We appreciate you sharing your experience. We're sorry to hear about the lack of assistance in our kitchen section and the appointment issue. We'll look into this further to improve our service. -AK
IKE at the till was GREAT!
IKE went out of his way to make the queuing experience as friendly and pleasant as possible. I left the store with a smile on my face.
September 24, 2025
Unprompted review
Reply from Wickes - Baguley
Hi Maria,
We're happy to hear that Ike made your experience so positive! Thank you for your feedback.
-Ellysse
I’ve been to Wickes Baguley a number of…
I’ve been to Wickes Baguley a number of time, recently I have been served by Priya who is always very helpful, polite with a good manner about her, and a smile always starts the day off well.
Paul Strider
September 23, 2025
Unprompted review
Reply from Wickes - Baguley
We appreciate your positive feedback! We're happy to hear that Priya was helpful and polite. It's great to know their smile makes your day better!
- PP
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