Wickes - Baguley Reviews 

253
TrustScore 5 out of 5

4.8

456 Altrincham Road, Manchester Greater Manchester, M23 9BL, GB


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Rated 5 out of 5 stars

We went into Wickes at Baguely to get some ideas for the layout in our new utility room. Hayley was brilliant - talked us through the various options of units, colour combinations, accessories etc. S... See more

Company replied

Rated 1 out of 5 stars

**Appalling service!** I ordered a replacement door online after discovering that the original door we had was already damaged — something we hadn’t realised until we came to hang it. I... See more

Company replied

Rated 5 out of 5 stars

We worked with Mirza on plans for our utility room - he was super helpful, totally understood our brief and created a plan that was well within budget. But he also went out of his way to provide thing... See more

Company replied

Rated 5 out of 5 stars

Booked a design consultancy session at Wickes Baguley store with Tony Broadbent. Had a pre call with Tony to discuss and what I needed to bring on the day to be as efficient as possible (measurements,... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Baguley

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 456 Altrincham Road, Manchester, Greater Manchester, M23 9BL, United Kingdom

  • +441619451225

4.8

Excellent

TrustScore 5 out of 5

253 reviews

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4.8

All reviews

(253)

13,788 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful staff

As the store is so big, it can be difficult to find products. Ike and Nick helped me to find what I needed.

November 11, 2025
Unprompted review
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Reply from Wickes - Baguley

Hi Judy.

We're happy to hear that Ike and Nick were able to assist you in navigating our large store and finding what you needed. Thank you for your feedback.
- PP

Rated 5 out of 5 stars

I came into store with half my tap in…

I came into store with half my tap in hand having no idea how to purchase the correct washer to fix the job. Sam to the rescue. She took time to listen, locate the right part and even checked the fit. The world would be a much better place if we all did like Sam. Thank you Sam for going the extra mile. You made a difference today

November 7, 2025
Unprompted review
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Reply from Wickes - Baguley

Hey MC, thank you for your five-star review, and I'm glad Sam was able to help you out thoroughly in our Baguley store! - Dylan

Rated 5 out of 5 stars

Ike’s excellent customer services

How Ike kept smiling and patiently assisted me was the highlight of my shopping experience and will definitely make “Wickes” my top destination when next I need home tools for myself, family, friends and colleagues.

November 5, 2025
Unprompted review
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Reply from Wickes - Baguley

Hi, Elochukwu . Thank you for taking the time to share your review with us. We are delighted to hear that, Ike, provided an excellent shopping experience during your visit. Thank you again for our kind feedback. - Scott H

Rated 5 out of 5 stars

5 Star Setvice from Ike at Wickes…

Everything in stock that was required for a guttering job.
Ike on the checkout always helpful and welcoming, makes you feel appreciated as a client and continue to use this branch as opposed to suppliers who are in the same locality!

November 5, 2025
Unprompted review
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Reply from Wickes - Baguley

We're happy to hear that we had everything you needed for your guttering job. We appreciate your kind words about the checkout experience from Ike and that you feel valued. Thank you for your continued business! -AK

Rated 5 out of 5 stars

Great customer service from Ike

Great customer service from Ike, very positive guy, brightens your day.

November 4, 2025
Unprompted review
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Reply from Wickes - Baguley

Hi Mr Escott, We appreciate you sharing your experience. We're happy to hear that our colleague Ike made your day brighter with great service. -LC

Rated 5 out of 5 stars

Easy collection and a very pleasant…

Easy collection and a very pleasant reception from Ike at the Baguley store

November 4, 2025
Unprompted review
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Reply from Wickes - Baguley

Hi Mark Sullivan, We're glad you found collection easy and the reception pleasant. Thank you for your positive feedback; we appreciate it. -LC

Rated 5 out of 5 stars

Five Stars in the Rain

Went to Wickes in Baguley town,
Manchester skies were pouring down.
Spotted a bin — reduced, what bliss!
A £15 bargain I couldn’t miss.

Paint galore in every hue,
Picked up two pots (well, wouldn’t you?).
A ginger lad said, “Nice cologne,”
— rare praise in cities colder in tone.

At checkout Ike was calm and bright,
Refund sorted, job done right.
I left the store without complaint,
Bin in boot, plans to paint.

Wickes Baguley, you’ve done your part —
Five stars for service, deals, and heart.

October 30, 2025
Unprompted review
Wickes - Baguley logo

Reply from Wickes - Baguley

Thanks so much for your positive review, glad you enjoyed our paints in every hue. I'm proud to learn that Ike was first class, there to help with every task! - Dylan

Rated 5 out of 5 stars

quality of certain staff

i called today for some edging strip for some doors.the first male employee i asked told me they didnt do it.i knew they would do it because it is a product you supply if you sell doors. ithen asked IKE the young man on the checkout (he was very good) he intro to a young lady who couldnt be more helpful( 10/!0 for her assistance.i only wish i had got her name.

October 30, 2025
Unprompted review
Wickes - Baguley logo

Reply from Wickes - Baguley

Hi, thank you for taking the time to share your experience. We are happy to hear that you were able to get some assistance with the product that you were looking for. -LG

Rated 5 out of 5 stars

Sam and Ike Make the Difference in Baguley

So having had an indifferent experience at Wickes call centre, Sam and Ike at restored my faith in humanity as well as Wickes.

The flooring was outside the 30 days by about 2 weeks, so we did need discretion. Yet it was in boxed perfect condition and in stock.

The call centre actually made it more difficult by cancelling the order! Yet Ike who lights up anyone's day, and the manager Sam, who was so super professional got it sorted.

Thanks again Wikes for super in store staff and assistance.

October 30, 2025
Unprompted review
Wickes - Baguley logo

Reply from Wickes - Baguley

We appreciate you sharing your experience. We're happy to hear that our team members were able to assist you and restore your faith in us. Thank you for acknowledging their professionalism and helpfulness in resolving the issue with your flooring order.
- PP

Rated 5 out of 5 stars

Great store👍

Very helpful staff especially Ike im a local trader and use this store a lot fantastic staff👍 ordering n delivery always on point thank u guys 👏👏👍

October 20, 2025
Unprompted review
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Reply from Wickes - Baguley

Hi Barry, we appreciate you taking the time to share your feedback! We're so happy to hear that our staff are helpful and that our ordering and delivery service is great. -LG

Rated 5 out of 5 stars

Staff friendly

Staff friendly, knowledgeable, efficient and communicated effectively and confidently.
Thanks Ike.
Good work.

October 29, 2025
Unprompted review
Wickes - Baguley logo

Reply from Wickes - Baguley

Hi Roger, we appreciate you sharing your feedback. We are so glad to hear that you had a positive experience with our team's effective communication. -LG

Rated 5 out of 5 stars

A very personable and polite member of…

A very personable and polite member of staff called Ike served me very quickly and efficiently,with a “click and collect “ item.Other staff at the Baguley store are very good but he was exceptional

October 29, 2025
Unprompted review
Wickes - Baguley logo

Reply from Wickes - Baguley

Hi Robert, we appreciate you sharing your feedback. We are so glad to hear that our staff provided you with excellent service and communication. -LG

Rated 5 out of 5 stars

Excellent service

Ike and a lady staff member were very helpful. Ike handled my refund and return quickly and with great hospitality. Both were polite, friendly, and explained everything clearly. I really appreciated their excellent service!

October 29, 2025
Unprompted review
Wickes - Baguley logo

Reply from Wickes - Baguley

We appreciate you sharing your feedback. We're happy to hear that our staff were helpful and provided excellent service by handling your refund and return quickly and clearly.
- PP

Rated 5 out of 5 stars

Very helpful and friendly till…

Very helpful and friendly till assustant called Ike at Baguley store.

October 29, 2025
Unprompted review
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Reply from Wickes - Baguley

Thank you for taking the time to leave us such positive feedback.We're glad you enjoyed your experience with our team!
- PP

Rated 5 out of 5 stars

IKE Very Helpful

Member of staff "Ike" very helpfull when selecting correct screws and wall plugs

October 29, 2025
Unprompted review
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Reply from Wickes - Baguley

We appreciate you mentioning our helpful staff. We're happy to hear that you had a positive experience getting the correct items. Thanks!
- PP

Rated 5 out of 5 stars

Fantastic service

Have met Ike several times at baguley store so helpful friendly guy, very knowligable and a great asset to your company keep up the great work Ike Stephensons building services (Paul)

October 28, 2025
Unprompted review
Wickes - Baguley logo

Reply from Wickes - Baguley

We appreciate you taking the time to leave us this five-star review! We're happy to hear that you find Ike helpful, friendly, and knowledgeable.- PP

Rated 5 out of 5 stars

Great service by Ike

Great service by Ike - really friendly and helpful.

October 28, 2025
Unprompted review
Wickes - Baguley logo

Reply from Wickes - Baguley

We appreciate your positive feedback and are delighted that you enjoyed the friendly and helpful service from Ike. -AK

Rated 5 out of 5 stars

Served by Ike

Served by Ike , a real upbeat character, a pleasure to see how he interacted with customers( me included) top guy

October 28, 2025
Unprompted review
Wickes - Baguley logo

Reply from Wickes - Baguley

Hey Paul, thanks for your five-star review, and I'm glad you enjoyed the service from Ike in our Baguley store! - Dylan

Rated 5 out of 5 stars

Great service

ordered paint by click and collect ,Called in wickes in Baguley and was greeted straight away by a excellent sales person , This guy went out of his way to give exceptional service, He,s a credit to your company. I think his name is IKC or IKE ,

October 23, 2025
Unprompted review
Wickes - Baguley logo

Reply from Wickes - Baguley

Hi John, We're happy to hear that you received excellent service from the Baguley store during your click and collect experience. We appreciate you acknowledging the team member's dedication; it's great to know their efforts were so helpful. -LC

Rated 5 out of 5 stars

A visit to wickes

The man on the till till,Ike,was lovely friendly and very polite.A credit to your company.

October 23, 2025
Unprompted review
Wickes - Baguley logo

Reply from Wickes - Baguley

Hi Margaret,

We're happy to hear that you had such a positive experience. We appreciate your kind words and are grateful for your feedback.
- PP

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