Wickes - Bedford Reviews 

I know that whenever I need something in Wickes, I can always rely on James Mac and Kirsty to help me find exactly what I need for whatever project I'm working on.

Customer service seems to be their focus so please keep up the great work as you're a credit to Wickes Bedford.

Vincetestarossa

I needed a discontinued paint colour which was identified and accurately colour matched by Kirsty in store. A very polite and professional service throughout our visit to this store.

Kirsty was super helpful and made a big difference. Top Jon

Bedford branch - Excellent
Lady on check out 8.30 am 9th May - Brilliant

Leaving this review just for Dawn - what a beautiful friendly addition she is :)

Wickes in Bedford. Amazing service from Kirsty and Dawn. Very helpful, professional, friendly and efficient. Apologies this is so late as I intended to this before now. Thanks for all your help really appreciate it.

Friendly team happy to assist

Bedford in Bedfordshire.What A great store! All the staff but especially one in particular James McGregor who have helped me so much with my amateur DIY project also want to mention a lady called Dawn and another Eastern European Lady, but I couldn’t catch your name sorry! What a wonderful wonderful store thank you for all your help!

Went into wicks today to buy plaster boards. Had an amazing experience. Julie in particular was fantastic, what a gem. Wicks is lucky to have her

I am not a DIYer, but I needed a few bits for my bathroom. The staff were friendly, professional and did not patronise me. They helped me find what I was looking for and even made suggestions on better options than what Google had said to use.
I felt a bit intimidated going in, but they really helped me feel at ease. I highly recommend!!

I have been shopping at the Bedford for about 4 or 5 years now and I must say the service and range of products has always been excellent!

The staff have always been extremely helpful and friendly.

I have had multiple interactions with the store manager, James McGregor and found him to be very approachable and extremely knowledgeable when it comes to advice regarding my previous DIY projects.

Thank You and Keep up the good work!!

With so many projects and refurbing going on at my home over the past year I’ve found it necessary to go to Wickes Bedford for my DIY’ing needs and was compelled to provide this review as the customer service I receive has been absolutely brilliant.

I could easily go to one of the other DIY stores in Bedford, but I found that the customer service at Wickes Bedford is what makes it more the worthwhile because if I’ve ever needed some help and guidance with regards to choosing the right products or any general enquiries, staff members like James MacGregor, the other James and Kirsty have always taken the time and patience to assist me.

Its customer service that makes the big difference so well done James, and the other James and Kirsty in leaving a most positive experience with shopping at Wickes Bedford.

Please keep up the great work as you’re a credit to Wickes.

Vincetestarossa

Julie at the Bedford store gave great service sourcing more flooring from stock in a quick time scale.

I am a great believer in credit where credit is due as this Bedford store gets a very well deserved 10/10 in my books.
We use dozens of different Wickes stores all over the South East but the Bedford store stands out for many reasons.
As soon as you walk in you get a hello from the lovely ladies on the tills, the store is always kept clean and very well stocked.
The staff on the shop floor are always on hand if you need a product you cannot find and if we do need a bit of a technical question answered then there is the duty manager James (Scottish fella) as there are 3 James. I really cannot praise the store and staff enough for all their helpfulness and making you always feel welcome.

I use wickes Bedford all the time. I found the staff really helpful especially one of the managers named James. He is a credit to the company always helpful and very cheerful. Nothing is to much trouble
For him
J.Norris

Wickes contacted me on trustpilot asking for my details to discuss my previous 1 star review regarding the goading manager at Wickes Bedford, Please look at my first review titled "Goading manager", surprisingly I've had no further response after sending them my details. As I said, the way in which managers at Wickes talk to customers, especially women, is appalling and Wickes obviously still think it's ok to goad and say " come on then" to my disabled retired husband. Shame on Wickes!

Came to purchase floor tiles, Dom was extremely helpful in providing advise with regards to different types of materials such as ceramic, porcelain or natural stone.

Would highly recommend, the advise and selection would have been extremely difficult without the assistance in store.

The whole shopping experience was great from walking into the store and the friendly staff . There was a young lad loading timber who helped me with the cls and checked each one for me and then the staff on the till was very friendly and helpful quick and friendly service and a very clean store

I’ve visited the store a lot recently since my house move, the staff are all friendly and helpful - deputy manager Kirsty was great in helping me match the right colour paint for my decor.

Thanks to Sarah Jane at the Bedford branch for designing our new bathroom, providing expertise and great customer service. Pete and his team of fitters were professional ,respectful of our property and did a great job on the fitting. Wouldn't hesitate to recommend them. The Customer Service Centre are frustrating to deal with. Thankfully Sarah Jane got results!