Wickes - Bedford Reviews 102

Bedford store is first class. Bought kitchen units for my own kitchen. Very happy with units. I was served by Zoe who was so helpful and pleasant. Big thank you to Zoe.

I went into your Bedford store this morning, Zoe couldn’t of been more helpful, I’m not tech savvy what so ever & she was very patient with me & explain what to do, however me not being tech savvy Zoe took the time to do it all for me.
Thank you Zoe for helping

Had an issue ordering 10 internal doors. Danny came to help me and he was fantastic.
Even though I landed up not being able to get the doors I need, Danny took the time and tried to sort it for me for a good half hour.
Can you please pass on my thanks to this young man, his customer service skills are very good indeed.
I'll be back for some more stuff after today, thanks Danny. 👊

Dawn was friendly and professional.

A huge thank you to Zoe for her help and assistance in setting up my Trade Account today. Her extremely helpful attitude and patience has provided me with the knowledge and understanding of the purchase, ordering and delivery processes provided by Wickes.
As a newly established builder this is just the kind of support I needed when buying a variety of tools and materials for a local construction contract.
Thank you Zoe; your help has guaranteed my future business and purchases from Wicked Bedford Branch.

Had an amazing experience designing a new shower room. Billy was exceptionally kind and helpful. He showed amazing patience with us and came up with a perfect design. Can’t thank him enough he is a real asset to Wicks.

Dawn was so helpful yesterday when I needed to exchange an item.
I shall soon be back for more items.

Lillian was very helpful, she went far beyond the norms just so I can find the product I was looking for. 10/10 for her kindness, attitude and eagerness to help!

Visited your store in Bedford twice today. Your customer service was really great. Your staff helped us a lot and the ladies at the till were really helpful. London helped us carry our things and unload th in the car when we were struggling and reassured us, even though the store was about to close he didn’t make us feel it was an effort for him. Very happy. Thank you

I regularly use the Wickes branch, Bedford and spend a fair amount of money in store. On this occasion sales assistant Zoe recognised me and asked for my Trade Pro Account which I didn’t have.
Zoe immediately called for another member of staff to help with other customers whilst she set me up with a Trade Pro Account.
Many thanks to Zoe at the Bedford store. Time to saving a few quid. Happy days.

Zoe was very friendly and helpful pitching herself to our level very quickly. Made the experience very easy and simple.

I was served by Zoe.
She was really helpful & polite.

I met a genuinely helpful lady👓 at the till today; she was a pleasure to deal with.
It’s quite rare in large hardware outlets to find such a unified team. I’ve always found the Bedford staff to be aware of your needs, especially if a hand is required when loading 8×4 sheet materials or bags of cement.
I speak from experience, having worked as a carpenter for over 40 years.
Please, Mr Wicks, cherish this team—you’re privileged to have them(they are rare)
Best regards,
Eamon McCormick

Had dawn, a properly good member of staff, inn fact all the staff were great today, so helpful, can't praise enough, it's a tough job with difficult shoppers , so great job to you all

ELLA from Bedford store was absolutely amazing with the all support, wonderful service from her. Thank you!!!

When you are thinking of doing some DIY or home renovations and you haven’t a clue what you want GO To WICKES and you’ll receive great friendly attention especially from two great assistants Zoe & James .. thanks a million guys great customer service.. Thank you.

Zoe was a great help today on my visit to Bedford Wickes. I was looking for a stock item which didn't appear to be on the shelves but was in stock. She happily went searching for it and also signed me up for the trade card while i was there. Great service. Nothing was too much effort

Had an issue with a broken toilet seat which Dawn and the team resolved quickly while I continued to shop for other items. Thank you for a great service

Zoe went the extra mile a few times over to find returned items from amongst quite a few receipts. So many thanks.

Visited Wickes Bedford on bank holiday Monday they opened at 7am! So we got posts etc for garden fence. We were served by Zoe a lovely happy lady so helpful and patient. Thank you for making our day with your kindness 😊