Wickes - Bedford Reviews 

Had dawn, a properly good member of staff, inn fact all the staff were great today, so helpful, can't praise enough, it's a tough job with difficult shoppers , so great job to you all

ELLA from Bedford store was absolutely amazing with the all support, wonderful service from her. Thank you!!!

When you are thinking of doing some DIY or home renovations and you haven’t a clue what you want GO To WICKES and you’ll receive great friendly attention especially from two great assistants Zoe & James .. thanks a million guys great customer service.. Thank you.

Zoe was a great help today on my visit to Bedford Wickes. I was looking for a stock item which didn't appear to be on the shelves but was in stock. She happily went searching for it and also signed me up for the trade card while i was there. Great service. Nothing was too much effort

Had an issue with a broken toilet seat which Dawn and the team resolved quickly while I continued to shop for other items. Thank you for a great service

Zoe went the extra mile a few times over to find returned items from amongst quite a few receipts. So many thanks.

Visited Wickes Bedford on bank holiday Monday they opened at 7am! So we got posts etc for garden fence. We were served by Zoe a lovely happy lady so helpful and patient. Thank you for making our day with your kindness 😊

Zoe on the tills was extremely helpful, friendly and a real asset to your company.

Bedford store. 1 word, Billy, he made the experience so relaxing and easy, non pressured advise, full of ideas with in depth product knowledge, so so helpful, such a joy to design a kitchen with him. A gem of a human!

Excellent service from Zoe at Wickes today. Very efficient and helpful.

A big shoutout to KIRSTY at the Bedford Branch for her help today. She was most knowledgeable and gave he good advice which enabled me to complete my order . An asset to the company.

We cannot recommend Billy at the Bedford Wickes highly enough! He recently helped us design our dream kitchen, and the entire experience was fantastic from start to finish.

What really stood out was Billy’s incredible patience and expertise. We ended up changing our minds on the layout and finishes three different times, but Billy never missed a beat. He remained professional, calm, and was more than happy to go back to the drawing board to make sure every detail was perfect for us.

He provided excellent advice throughout the process, pointing out practicalities we hadn't even considered while ensuring the aesthetic stayed exactly what we were looking for. He made what could have been a very stressful project feel incredibly easy.

If you’re looking for a designer who is knowledgeable, easy to work with, and truly listens to what you want, go see Billy!

Fantastic service from Dawn every time I visit, a credit to the store

Excellent service from Dawn, patient and professional to ensure the right sealant was purchased. Thanks

Very good experience.Zoey and James have been very helpful in general.I had to visit quite a few times due to not being able to collect on time and they were very helpful.In general my experience is not very good in other wickes.

Well done Zoey and James

I would like to say a very big THANK YOU to Zoe and Enyi for their excellent customer service. It's good to know there are such kind and considerate people about!!!
WELL DONE 👏

Very good shop, friendly and qualified members staff

Great experience, Wickes in Bedford was served by Zoe who was very helpful and knowledgeable, will definitely visit again

It started off so well: we had a home consultation with Billy who appeared to take note of all we said. Primarily, we wanted to modify our quite small, inefficiently designed, bathroom and make it appear bigger. Then we had an in-store presentation which gave us a lot of information. Afterwards I realised one of the proposals would simply not work and that's when things went downhill. Instead of simply working on my email, another meeting would be necessary and it was so difficult to schedule a date. Weeks went by and the meeting was then further postponed. In that same timeframe, we researched reviews on Wickes and concluded we really should not do business with the company. We've wasted a lot of time and effort, but thankfully, we haven't invested any money. We're now liaising with another company.

Very professional, stress free experience and I am confident everything will be done as I need. Billy is absolutely fantastic and very pleasant.