Julie made a real difference to our shop, informative, helpful, patient and with a friendly smile. Then a bit later we interacted with Zoe who again delivered such super service. They are both a rea... See more
Company replied
Riverfield Drive, Perkins Road, Bedford Buckinghamshire, MK41 0UE, GB
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Julie made a real difference to our shop, informative, helpful, patient and with a friendly smile. Then a bit later we interacted with Zoe who again delivered such super service. They are both a rea... See more
Company replied
Dawn was so helpful with trying to open the discount code for me.it seems i have a trades access but i cant get into it. She advised me, gave me details to contact HQ and now we have a chatter when... See more
Company replied
Very helpful staff making the task of negotiating check out with a heavy trolly so much easier. Special call out to Dawn.
Company replied
Would give 0 stars if this was an option. Company only interested in selling itms, not their customers! From delivery, customer service centre, right through to senior management poor customer servic... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Riverfield Drive, Perkins Road, Bedford, Buckinghamshire, MK41 0UE, United Kingdom
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We're only in the early stages but booked a design appointment for our cloakroom with Billy Wood at Bedford. Billy was amazingly helpful, knowledgeable and honest and we're really happy with the choices and advice given

Reply from Wickes - Bedford
Thank you Dom & Kirsty for your assistance, I called ahead to check stock for 7 boards of 18mm OSB, Dom asked when I was going to collect I told him I was on the way, I arrived and the OSB was ready and waiting on trolley we paid and thanked the staff.
Customer service was most welcome thank you again wickes Bedford !

Reply from Wickes - Bedford
Great service from Zoe at Bedford store. Really helpful going out of her way to help me. Always use Wickes local and it encourages you to go back when you have such knowledgeable staff.

Reply from Wickes - Bedford
So we went into wickes with a very open mind in needing a new kitchen… and we got exactly what we were hoping for and more. Our design consultant Billy Wood went above and beyond to create our new kitchen and make it work for all of our needs. He saw us through everything, supported in as many ways as he possibly could and then some. Not only did he create something out of thin air (thanks to our wide scope) but he made it perfect.
The fitters through Wickes did an absolutely fantastic job, completing earlier than expected. Any problems we had the were easily approachable. When we were unsure on some of the work Billy popped by and liaised with the electrician and fitter to make everything ran smoothly. Honestly, we are so happy with the journey and the end product. Thank you so much!

Reply from Wickes - Bedford
Ella who served me on the till is very friendly and helpful. She has served me a couple of times now and gives excellent customer service!

Reply from Wickes - Bedford
Popped into branch to order some ply for a home DIY project. We were helped by James McG who was super helpful, knowledgeable and helped us order what we needed for delivery.
He made sure we didn't miss out on any in-store offers and was warm and friendly.

Reply from Wickes - Bedford
All the staff in Bedford wickes are so friendly and efficient we have been coming here for 8 years or more and it’s by far the best Wickes ever !!!!

Reply from Wickes - Bedford
Excellent customer service, helped me purchase the correct materials for a DIY project when i wasn’t 100% sure.
- Maria

Reply from Wickes - Bedford
Helpful customer service and easy to locate the items I needed.

Reply from Wickes - Bedford
Really helpful staff, especially Dawn who went well beyond the extra mile to help us - she is a great ambassador for Wickes. Other staff helped us carry heavy items from shelf to car, really pleasant visit.

Reply from Wickes - Bedford
One of your staff, James McGregor, gave clear, helpful and practical advice on a particular job and tools/materials. It worked and genuinely appreciate his advice

Reply from Wickes - Bedford
Most of the staff go the extra mile to help especially Robbie, always friendly, has a ready smile and will always do his best to help with whatever, then get to the checkout and there's smiley Julia. These people know what customer care is

Reply from Wickes - Bedford
We had a great experience choosing our Kitchen from Wickes Bedford, Melanie is very professional and has great knowledge when it comes to setting up the drawings, we cannot thank her enough for making this easy to follow.

Reply from Wickes - Bedford
Can’t recommend Sarah enough absolutely amazing from start to finish !
Outstanding customer service !

Reply from Wickes - Bedford
Dawn on checkouts lights the place up but the standards of help available on the isles is now microscopic. They are shelf stackers but know nothing about anything DIY.

Reply from Wickes - Bedford
I love going to Wickes, Bedford, as all the staff are so friendly and extremely helpful. However, I always look out for Zoe, who always goes above and beyond to help me and sort out my queries.

Reply from Wickes - Bedford
This is the 4th Wickes kitchen we have fitted. We have found the units to be really good quality and reasonably priced. We were lucky enough to have Sarah plan the kitchens for us and she was able to plan and suggest ideas we had not even thought of. Any minor problems were quickly sorted and we are very happy with the results and the service recieved. We would not go anywhere else.

Reply from Wickes - Bedford
Went into Bedford branch today a young lady called Jasmine was so helpful and very pleasant with a nice smile.Weldone Jasmine

Reply from Wickes - Bedford
Although I could not find the correct item, Zoe was of great assistance with my TradePro registration. Thank you Zoe.

Reply from Wickes - Bedford
Julie was very helpful & professional. Information given to me about my enquiry was much appreciated.

Reply from Wickes - Bedford
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