Wickes - Birkenhead Reviews 85

Very friendly and trustworthy customer service by Will and other staff members.
I found that wood and other items were cheaper than places like Hughes &Grey or B&Q. Will definitely recommend this shop.

Excellent service - Chris was extremely helpful and even organised a discount for the materials we purchased for our charity project at the local Griffin Trust (part of Hooton Park Hangers Museum).

Can’t fault the appt to design a kitchen with limited space. Managed to fit everything in that I wanted and got all the little extras too for an affordable price. Will definitely go back to buy it once I have my move date secured.)

My sister. Order from the worng size door we wait in all day Tuesday from wickes fail to turn up again plus we have cctv

Never bought a kitchen so needed a lot of help and Rita was amazing. She took the time to explain everything and gave great tips. She has made it easy every step of the way with no fuss. Her communication is excellent and to say she is efficient is an understatement. 10 out of 10 for everything. Instillation team sent Ritchie and Tony were just as good giving great advise with nothing to much trouble. We love the kitchen, great product and good deal.

Outstanding service.
Recently had Rita Bosnjak design a new kitchen. The key word there is DESIGN. She didn’t just go along with our initial ideas she looked at the space and, using cues from the structure of the room, made subtle adjustments which completely transformed the feel and look without compromising the functionality.
If you want a great kitchen go and ask Rita to design one for you.

We needed materials to help with tidying up our charity shop premises. Will helped us with advice and a charity voucher. a very pleasant and helpful young man. It was a pleasure to meet him.

Today I had the pleasure of dealing with Will. He is knowledgeable , professional, friendly and efficient. I could not be any happier with my visit to Wickes

Good store with plenty of items. Staff went above and beyond! Spilt some paint in the boot, and Chris came to my rescue. The staff here is what is stand out

We had a kitchen measure up with Rita, she was a Design Consultant.
Rita was on time, all smiles & professional. We bought 👍 !

Chris was fantastic! Went into get some paint but unfortunately it wasn’t in stock. He checked the system to update me it would be coming in this morning. I arrived but the delivery was still be worked through so he took my number and messages once they had processed and located via delivery. First class service and really nice gentleman.

Thanks very much!

Have been a manager in retail for over 18 years and always love to have that great customer experience.

Fantastic customer service from Jamie for design of kitchen. Nothing was too much trouble and his knowledge in this area was amazing. Highly recommended 👍

Rita did a great design for my kitchen. Price was competitive, and quality seemed good.

There weren't enough of the wall tiles I needed on the shelf so I went to the cash desk to order some more. The assistant was very busy but said he could help … he did a quick stock check, the tiles I needed were in stock but needed to be retrieved from the warehouse. Another member of staff took over, sorted out what I needed and when I paid for them he very helpfully took them to my car and loaded them up for me. Nothing was too much trouble for either of them.
I should also add that the tiles were exactly what were needed to complete the project and they were very competitively priced as well.
All round a very positive experience.

I have recently ordered my dream kitchen from Wickes and I can say that Jamie was amazing in discussing what my requirements were. I was quite useless at times but Jamie took time and care to show my sister and I all possible options (sister was there as moral support as I might not have walked in). I can't thank Jamie enough for holding my hand through the whole process and not judging my current kitchen. A real asset to Wickes. Met the fitter yeasterday and he was also fab.

I was dealt with by Rita, she was fantastic and looked after me really well. Great customer service.

Great staff at Wickes, Birkenhead. Helpful and courteous.
I have also had a couple of home deliveries which went very well. Five star service all round.

Huge thanks to Rita at Wickes, Birkenhead for helping us design our dream kitchen. I cannot recommend her enough. She is remarkably knowledgeable and took the time to explain all our options without any pressure. What stood out most was how well she listened; she captured exactly what we were looking for in the layout. She was patient throughout the entire consultation and maintained a warm, professional attitude that made us feel very valued. A true asset to the Wickes team!

Will supported Bebington Scouts with equipment to support Scouts & Explorers to achieve their Electronics Activity badge whilst at District Camp.

Thanks Will!

Rita was great! She came to our house measured and discussed our budget. She did an amazing job designing our bathroom and keeping it within our budget. She incorporated all the items that we wanted without compromising the design and again all within our budget. If the installation goes half as smoothly as the design process we will be over the moon. Very well pleased!