Imran was amazing and so patient with all my queries.He made my experience which felt very daunting at first so much better and helped me design the perfect kitchen for me. Really appreciate this, tha... See more
Company replied
Location
Switch location100 Blackheath Road, Blackheath, Unit A, London London, SE10 8DA, GB
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See what reviewers are saying
I booked a kitchen design consultation - it was booked for one hour, the lady was late to start (totally fine, i looked around) but then finished it in 10min - no sitting down together to talk over c... See more
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I visited the Blackheath store today to purchase some decorative stones. The bags was very heavy and difficult to lift but one of the store members called Hayley assisted me without being asked. H... See more
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Hayley at the Blackheath location is amazing. She single handedly moved through a line of people with complicated questions with grace and speed. I only waited about 5 minutes for her help and she sor... See more
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Company details
About Wickes - Blackheath
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
100 Blackheath Road, Blackheath, Unit A, London, London, SE10 8DA, United Kingdom
- +442086921352
4.5
Excellent
151 reviews
Asks customers to review
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Reply from Wickes - Blackheath
Hi There, thanks for taking the time to share this feedback. RD
Been going to wicks for about a year as…
Been going to wicks for about a year as I fix my place, and Aaron is always helpful and a pleasure to deal with.
October 5, 2024
Unprompted review
Reply from Wickes - Blackheath
Hi There, thanks for taking the time to share this feedback, we are pleased to hear that Aaron is always helpful and a pleasure to deal with when in store. We appreciate you taking the time to let us know. RD
Amazing help from Aaron
Amazing help from Aaron, Tee and colleagues. Definitely the place to buy your DIY supplies
October 5, 2024
Unprompted review
Reply from Wickes - Blackheath
Hi Michelle, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Aaron and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Amazing experience start to finish
Vik helped us with our kitchen from start to finish and we couldn’t be more happy with how it’s turned out!
He was super helpful and knowledgeable on where things were best placed, what designs looked good, and how to get the most of the space we had.
Would strongly recommend both Vik and Wickes to anyone looking to get their kitchen done.
September 28, 2024
Unprompted review
Reply from Wickes - Blackheath
Hi Sophie,
Thank you for leaving a lovely review. We are happy to hear that Vik was able to deliver amazing customer service! - Sean
Cee was very helpful and went put of…
Cee was very helpful and went put of his way A+
September 26, 2024
Unprompted review
Reply from Wickes - Blackheath
Hi, Toby. Thank you for taking the time to share your review with us. I'm happy to see that, Cee, was really helpful going above and beyond to provide great customer service. Thank you again for your valuable feedback. - Scott H
Excellent service from Hayley and…
Excellent service from Hayley and Omotola.
Hayley helped me to mix half a dozen colours for a job. She was patient and extremely helpful.
Thank you.
September 26, 2024
Unprompted review
Reply from Wickes - Blackheath
Hi, Fabrice. Thank you for taking the time to share your review with us. I'm really pleased to see that both, Hayley and Omotola, were really helpful, providing excellent customer service. Thank you again for your kind feedback. - Scott H
I was servered by Ben thank you for the…
I was servered by Ben thank you for the excellent customer service
September 18, 2024
Unprompted review
Reply from Wickes - Blackheath
Hi There, thanks for taking the time to share this feedback. RD
As a local trades person
As a local trades person, I shop in the Blackheath Wickes at least once a week. The range of goods, ease of shopping and trade discount are superior to other hardware stores. In addition, Jackie is always cheerful and helpful every time I visit.
September 17, 2024
Unprompted review
Reply from Wickes - Blackheath
Hi Toby, thanks for taking the time to share this feedback. RD
Peter in the Wickes
The gentleman in the Wickes, called Peter was amazing. He went through with us for all items we needed for our repair, from A to Z.
He was incredibly knowledgeable and kind.
He was also very patient, left not a single question unanswered.
Thank you very much, Peter!
September 11, 2024
Unprompted review
Reply from Wickes - Blackheath
Hey Anna, thank you for your five-star review, and I'm glad you enjoyed the service from Peter in our Blackheath store! - Dylan
Amazing staff and amazing customer…
Amazing staff and amazing customer service especially from Ben who was overall excellent and helpful 👍🏻.
September 11, 2024
Unprompted review
Reply from Wickes - Blackheath
Hey Jane, thanks for your wonderful feedback, I'm glad Ben was able to help you in our Blackheath store! - Dylan
I pay for shopping in your store
I pay for shopping in your store. Wickes blackheath. And I see extra 0.50 £ on my receipt. Donation to the brain tumour charity. I don't think I won't pay for charity . I cal that stilling money from costumer. No one asked just charging me 0.50. If I'm don't check this receipt I don't know. Thy Wickes. Adam
September 11, 2024
Unprompted review
Reply from Wickes - Blackheath
Hey Zycie, thank you for your feedback, and I'm really sorry to hear about your experience in our Blackheath store. If you can please reply back to the private message I've sent you on trustpilot we can then investigate this further. - Dylan
Ben had great customer service and was…
Ben had great customer service and was great help helping me with tiles
September 11, 2024
Unprompted review
Reply from Wickes - Blackheath
Hi Milton, We are proud Ben was able to help you. Thank you for the lovely review. - Sean
Outstanding service
Thank you so much for extremly great service in Blackheath branch, especially to Jackie, who is always very kind, polite and ever so helpful! As a customer I always feel welcomed and served at the best way.
Vas
September 11, 2024
Unprompted review
Reply from Wickes - Blackheath
Hello Vas, thanks for your five-star review regarding the service from Jackie in our Blackheath store, it makes us proud you always feel welcomed! - Dylan
Great service easy access and…
Great service easy access and reasonable prices. from customer service His name Aaron he is the best . Thank you
September 11, 2024
Unprompted review
Reply from Wickes - Blackheath
Hello Erhan, thanks for your five-star review, and I'm glad you enjoyed the service from Aaron in Blackheath. - Dylan
This store helped us out by donating…
This store helped us out by donating paint to The Bear Church / Deptford Ragged Trust for our renovations project n our community space.
Kept popping back to get bits and staff helpful each time
September 11, 2024
Unprompted review
Reply from Wickes - Blackheath
Hi BK, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with our store and how pleased you are with the donations we were able to supply. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Amazing help from Peter
Amazing help from Peter!
Helped me with accurate measurements. Excellent customer service, very friendly and helpful!
September 11, 2024
Unprompted review
Reply from Wickes - Blackheath
Hi Sabrina. Thank you so much for your amazing review, we are happy to hear Peter was able to deliver excellent customer service. - Sean
Emma in the Blackheath branch went…
Emma in the Blackheath branch went above & beyond to help me out with an order! What a fantastic member of your team!! Calm, professional and informative.
September 10, 2024
Unprompted review
Reply from Wickes - Blackheath
Hello Natasha, thank you so much for your five-star review, and I'm delighted that Emma in our Blackheath store was fantastic throughout your visit! - Dylan
Very friendly store staff are amazing…
Very friendly store staff are amazing Aaron was super helpful
September 10, 2024
Unprompted review
Reply from Wickes - Blackheath
Hello William, thanks for your five-star feedback, and I'm glad to hear you enjoyed the service from our store staff in Blackheath. - Dylan
Chris is always helpful
Chris is always helpful, when you ask for help he says “Give me a second and I will be there” He does it with a smile.
September 9, 2024
Unprompted review
Reply from Wickes - Blackheath
Hey Joseph, thank you for your five-star feedback, and I'm glad that Chris is always very helpful in our Blackheath store! - Dylan
Mr Peter was helping and even help…
Mr Peter was helping and even help further Extra Mile , Good manners respectable person.
I will recommend him for Blackheath store to like a gems.
September 9, 2024
Unprompted review
Reply from Wickes - Blackheath
Hey Mr Senthurvasan, thanks for your amazing review, and I'm glad to learn that Peter was able to help you in our Blackheath store! - Dylan
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