Wickes - Blackheath Reviews 

151
TrustScore 4.5 out of 5

4.5

100 Blackheath Road, Blackheath, Unit A, London London, SE10 8DA, GB


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Rated 5 out of 5 stars

Imran was amazing and so patient with all my queries.He made my experience which felt very daunting at first so much better and helped me design the perfect kitchen for me. Really appreciate this, tha... See more

Company replied

Rated 1 out of 5 stars

I booked a kitchen design consultation - it was booked for one hour, the lady was late to start (totally fine, i looked around) but then finished it in 10min - no sitting down together to talk over c... See more

Company replied

Rated 5 out of 5 stars

I visited the Blackheath store today to purchase some decorative stones. The bags was very heavy and difficult to lift but one of the store members called Hayley assisted me without being asked. H... See more

Company replied

Rated 5 out of 5 stars

Hayley at the Blackheath location is amazing. She single handedly moved through a line of people with complicated questions with grace and speed. I only waited about 5 minutes for her help and she sor... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Blackheath

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 100 Blackheath Road, Blackheath, Unit A, London, London, SE10 8DA, United Kingdom

  • +442086921352

4.5

Excellent

TrustScore 4.5 out of 5

151 reviews

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4.5

All reviews

(151)

13,788 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best Hardware Warehouse in East London

All the tools, material, and assistance you need for any project of every size. Clean, organized warehouse, remember to bring a bag with you.

Special thank you to Jess who has been nothing but responsive and helpful this morning.

November 18, 2024
Unprompted review
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Reply from Wickes - Blackheath

Hey there, thanks for your amazing feedback, and I'm glad that you enjoyed the service from Jess in our Blackheath store! - Dylan

Rated 5 out of 5 stars

Great staff

Went in your store today and was help by a very helpful young lady. Was able to get everything I needed 10/10

November 16, 2024
Unprompted review
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Reply from Wickes - Blackheath

Hi Jane,

Thank you for taking the time to share your positive experience with us, I'm glad to learn you were able to provide you with an excellent service. - SF

Rated 5 out of 5 stars

Couldn’t fault the designer Vic very…

Couldn’t fault the designer Vic very helpful and patient or the installers Timi and Mitch. Everything was grate from day 1 including delivery onwards. Highly recommend Wickes.

October 14, 2024
Unprompted review
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Reply from Wickes - Blackheath

Hey Dawn, thanks for your amazing review and I'm delighted that Vic in our Blackheath store was very helpful and that the installers were also great! It makes us proud you would recommend Wickes and enjoy your new space! - Dylan

Rated 5 out of 5 stars

Dedication to service

I would like to commend the performance of the staff at the Blackheath Branch of
Wickes.The service was exemplary! Warm friendly helpful beyond expectation, Peter in particular was a guiding light and safe pair of hands advising, guiding and ensuring I obtained exactly what I needed for my construction project.

November 5, 2024
Unprompted review
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Reply from Wickes - Blackheath

Hi William, thanks for taking the time to share this feedback, we are pleased to hear that Peter provided you with a great service when in store, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Good Customer service

Tee did an amazing job of assisting me with arranging my goods into my car while he made a suggestion on where to stack it in my boot. He was patience with me and cheerful all along.

October 21, 2024
Unprompted review
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Reply from Wickes - Blackheath

Hi Owa, thanks for taking the time to share this feedback, we are pleased to hear that Tee did an amazing job and helped load your car, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Great service and prices

Great service and prices. Really helpful team, particularly Aaron.

October 31, 2024
Unprompted review
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Reply from Wickes - Blackheath

Hi Dyego, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Aaron and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Exceptional service from Imran

Imran went through all of my detailed requirements to design a new bathroom and was super patient and efficient when dealing with my queries. He provided exception patience and product knowledge resulting in a really bright and modern bathroom incorporating the latest technology. I highly recommend Imran for any design work and will book him for my next project.

October 28, 2024
Unprompted review
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Reply from Wickes - Blackheath

Hey Ma, thanks for your five-star review, and I'm delighted that Imran was amazing throughout your bathroom design process, it makes us proud that you would highly recommend us and that you're happy with the end result, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Dream Team Jing and Mitch

So pleased we went to Jing for our new bathroom project. She had endless patience throughout the whole time and certainly went above and beyond our expectations. Took responsibility for every step of the way. A very experienced and valuable member of the Wickes team. Our fitter Mitch worked extremely hard , was always pleased to help and advise ,nothing was too much . Due to his craftsmanship our finished bathroom is nothing short of a piece of art. Super coordination throughout. A real DREAM TEAM Jing and Mitch we would always recommend.

October 14, 2024
Unprompted review
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Reply from Wickes - Blackheath

Hi, Malcolm. Thank you for taking the time to share your review with us. I'm delighted to learn that your design consultant, Jing, was patient and went above and beyond to provide great customer service during your design appointment. I'm also really happy to see that your fitter, Mitch, worked extremely well whilst installing your new bathroom. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

The staff here are lovely mostly Aaron…

The staff here are lovely mostly Aaron Emma and Hayley are super helpful as well ☺️

October 24, 2024
Unprompted review
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Reply from Wickes - Blackheath

Hello William, thank you for your wonderful review, I'm delighted that Aaron, Emma and Hayley were all super helpful in our Blackheath store! - Dylan

Rated 5 out of 5 stars

Aaron and Haley were amazing today

Aaron and Haley were amazing today

October 24, 2024
Unprompted review
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Reply from Wickes - Blackheath

Hello Jenette, thanks for your five-star feedback, and I'm glad that Aaron and Haley were able to to help you in our Blackheath store! - Dylan

Rated 5 out of 5 stars

Aaron was good he customer service was…

Aaron was good he customer service was amazing very good and helpful

October 24, 2024
Unprompted review
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Reply from Wickes - Blackheath

Hi Caft Services, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Aaron and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Aaron is the best!

Aaron is the most loveliest and helpful member of staff. Thank you for your help.

October 23, 2024
Unprompted review
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Reply from Wickes - Blackheath

Hi There, thanks for taking the time to share this feedback. RD

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff, a few members went out of their way to assist me in answering all my questions
Aaron in particular was very helpful and welcoming, he helped me carry my items all the way to the car

October 16, 2024
Unprompted review
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Reply from Wickes - Blackheath

Hey Gulchin, thanks for your amazing feedback, and I'm delighted that the staff in our Blackheath store was super helpful throughout your visit! - Dylan

Rated 5 out of 5 stars

Vik Bungsraz at Blackheath wickes was…

Vik Bungsraz at Blackheath wickes was very kind and friendly helped us to design our new kitchen
If your thinking about getting a new kitchen go to Vik

July 24, 2024
Unprompted review
Wickes - Blackheath logo

Reply from Wickes - Blackheath

Hi Julie, thanks for taking the time to share this feedback, we are pleased to hear that Vik was very kind and helpful, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

I had an amazing experience shopping at…

I had an amazing experience shopping at Wickes Blackheath. Peter and Aaron helped me to mix the paint I need for my small project in no time and went above and beyond to help me with my request.

I can only recommend this branch! And huge thanks to Peter and Aaron one more time!!!

October 16, 2024
Unprompted review
Wickes - Blackheath logo

Reply from Wickes - Blackheath

Hi Aleksandr, thanks for taking the time to share this feedback, we are pleased to hear that Peter and Aaron provided you with an amazing service and went above and beyond, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Hanna made my day

Hanna made my day , quick simple service , even carried to my car.. lovely kind girl. very helpful and friendly

October 15, 2024
Unprompted review
Wickes - Blackheath logo

Reply from Wickes - Blackheath

Hey Dawn, thanks for your wonderful feedback, and I'm glad Hanna made your day in our Blackheath store! - Dylan

Rated 5 out of 5 stars

Staff are very helpful and friendly…

Staff are very helpful and friendly especially Arron,Jackie and Leanne, I use the store at least twice a day as they always have a good amount of stock of what I need for my jobs.

October 14, 2024
Unprompted review
Wickes - Blackheath logo

Reply from Wickes - Blackheath

Hi Darren, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Hanna was extremely helpful and…

Hanna was extremely helpful and knowledgeable. She has great customer service skills.

October 11, 2024
Unprompted review
Wickes - Blackheath logo

Reply from Wickes - Blackheath

Hi, Anthony. Thank you for taking the time to share your review with us. I'm really pleased to see that, Hanna, was extremely helpful and knowledgeable on your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Amazing Wickes

The staff are very welcome, friendly and helpful.
Anything do you need ,you will be able to find quick help . I never saw a queu or waiting .

October 4, 2024
Unprompted review
Wickes - Blackheath logo

Reply from Wickes - Blackheath

Hi Abdelaaziz, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are using our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

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