Wickes - Brentwood Reviews 

just popped in today for a quick browse, picked up some bits and bobs then a young lad called Archie served me and helped me with great service

The whole experience from viewing at showroom to ordering to installation was easy and quick , the installer Andrey of River Birch Interiors where clean. Helpful and discussed problems fully with me

Leanne Causer from the Brentwood store, was extremely professional and so helpful. Couldn't of asked for a better service that Leanne gave to us. We would without a doubt come to the store again next time we have project. Thank you Leanne!!!!! Karla Smith.

I came into Wickes a few weeks ago and i was helped by one of the managers called Austin. I have never met a more kind, caring and mature young man. I will be visiting again and will now ask for Austin every time i visit. The store is very lucky to have him and I personally believe he deserves a pay rise

We went into Wickes Brentwood a couple of weeks ago.A staff member called Austin was a great help & gave us lots of advice. Was very helpful will definitely be visiting again soon.

Pushpa was extremely helpful.
I gave her too much cash at the till, £60 instead of £30. She told me of my mistake and obviously gave me the extra cash back. Secondly the 3 bales of bark I could not carry, she took them to my car and pushed them into boot from a trolley.
Great lady.

Navdeep was able to give expert advice and was patient, allowing me to make the right choices. Navdeep wants his. Customers to be happy with their purchase and understands the importance of getting it right. He will always answer your calls or emails as soon as he is able and deal with any questions or queries you may have.

Dreadful from start to finish.

The designer took incorrect measurements, which resulted in the wrong materials being ordered and a fridge that doesn't even fit. I'm still without basic essentials such as a sink, hob, and worktops, and my kitchen has been left in an unsafe condition.

I've received endless promises of help from both the Brentwood Wickes store and the customer services team, but none of those promises have materialised. The lack of accountability and communication has been incredibly frustrating.

This has been a hugely disappointing experience, and I completely regret putting my trust in Wickes. Based on my experience, I wouldn't trust them to change a light bulb.

I would like to point out that the team member Pushpa has given me amazing service was so helpful when the tills went down

What a lovely man Tunay is! On the day of the appointment, he was very professional and talked me through the whole process. I am very pleased with his service.

Very helpful staff, helped me out getting the right top soil I needed and a pleasure to deal with, special thanks to Sara!

The help from pushpa .you rarely find someone so on the ball. What a great employee. Thank you so much 💓

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I had a brand new kitchen fitted by Wickes just days before they caused a leak which destroyed it. That kitchen was bought with my critical illness money.
Nearly 12 months later, nothing has been done. Questgates and Keoghs have dragged this out for almost a year. I’m a cancer patient and I had no heating all winter because of their delays.
Now Questgates want to rip my brand new kitchen out, “assess” it, and try to reinstall the old units. Everyone knows that once you start taking kitchens apart, the joints and fittings are never the same again. I will never accept that. Never.
The stress they have caused me has been absolutely unbearable.

I have just had my preparation and kitchen fitted by Andrey of River Birch Interiors. The work was done to an excellent standard and nothing was too much trouble. A very hard worker and left my house spotless at the end of the day. I am thrilled and looking forward to enjoying my new kitchen. I would not hesitate to recommend him.

I ordered Paint on line, very prompt service for collection. Although unable to collect until Bank Holiday Monday. It appeared Dulux does not stock or sell 5 litres in Daffodil White. Despite being on an offer. Hence made more sense to choose another suitable colour in 5 litre pot. Which i thankfully found, along with Tray & roller brushes.
Many Thanks To Manny for your All round great Customer Service & support very much appreciated.

At Brentwood, Designer Tunay Karaman served us beyond expectations, with one of modern kitchen in UK
He deserves millions of stars and more promotion due to his skills and everything!

We got some great bedding plants for the garden from Wickes in Brentwood today - quick service and really helpful staff - especially Pushpa who went the extra mile

There is a special lady on the checkout at Wicks, Brentwood. Who is fantastic. Her name is Pushpa. She makes our visits a joy. She has a friendly smile and a warm welcome when we are greeted by her at the tills. She is knowledgeable, fast and more importantly knows her customers. You feel you are being served by a trusted member of your own family. What a delightful, hard working person. Please treat this woman with kindness and respect. Wicks, you have picked a good member of staff. Well done to all. Xxx

The lady on till was very nice. She helped me with registration on wickes trade card.
Very good service.
Thank you very much.