We went into Wickes Brentwood a couple of weeks ago.A staff member called Austin was a great help & gave us lots of advice. Was very helpful will definitely be visiting again soon.
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See what reviewers are saying
I came into Wickes a few weeks ago and i was helped by one of the managers called Austin. I have never met a more kind, caring and mature young man. I will be visiting again and will now ask for Austi... See more
Company replied
Leanne Causer from the Brentwood store, was extremely professional and so helpful. Couldn't of asked for a better service that Leanne gave to us. We would without a doubt come to the store again next... See more
Company replied
I ordered Paint on line, very prompt service for collection. Although unable to collect until Bank Holiday Monday. It appeared Dulux does not stock or sell 5 litres in Daffodil White. Despite being... See more
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Company details
About Wickes - Brentwood
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Brook Street, Brentwood, Essex, CM14 5LX, United Kingdom
- +441277233899
4.6
Excellent
170 reviews
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A Great Staff Member Makes A Difference
Last week I was served by a member of your staff called Anthony. He was polite, helpful, happy and cheerful. My head was on the job and I was frustrated at having to leave to get more material, wasting time during the work day. Anthony’s energy and enthusiasm and general willingness to engage with me however was infectious and I was soon smiling again. Me and my colleague both mentioned how nice it was to be treated in such a welcoming and friendly manner. Furthermore just as we had finished loading up the new materials and was returning the trolly - we saw Anthony carrying some heavy items out the store for an elderly lady and helping her to load them in her boot. He deserves recognition for his efforts and going above and beyond and I hope this helps in that regard. Thank you Anthony for your help.
April 15, 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Daniel, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Anthony was very polite and dealt with…
Anthony was very polite and dealt with our collection swiftly , thank you
April 22, 2025
Unprompted review
Reply from Wickes - Brentwood
We're so glad to hear that you had a positive experience. We appreciate your kind words about Anthony's helpfulness and efficiency-GS
Anthony in your Brentwood store was…
Anthony in your Brentwood store was excellent from my pre visit call up until leaving at the till, 10 out of 10!
April 19, 2025
Unprompted review
Reply from Wickes - Brentwood
We're thrilled to hear about your positive experience with Anthony. It's wonderful to know he provided such excellent service. We appreciate your feedback and will share it with him.
Brilliant service from Anthony
Brilliant service from Anthony - thank you!!
April 21, 2025
Unprompted review
Reply from Wickes - Brentwood
Thank you for your kind words! We're so glad you enjoyed the service from Anthony-GS
Excellent service and welcoming staff
Excellent service and welcoming staff. Special shout out to Anthony too ☺️
April 21, 2025
Unprompted review
Reply from Wickes - Brentwood
Thank you for your kind words! We're thrilled to hear you had a positive experience with Anthony and our staff. We appreciate your feedback and look forward to welcoming you back soon-GS
Anthony was super friendly and helpful
Anthony was super friendly and helpful! Great customer service.
April 21, 2025
Unprompted review
Reply from Wickes - Brentwood
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Great products, pricing & service
Great products, great prices, service from Anthony in the Brentwood store was excellent
April 21, 2025
Unprompted review
Reply from Wickes - Brentwood
Hey Lynsey, thank you for your five-star review, and I'm glad you enjoyed the service from Anthony in our Brentwood store! - Dylan
Anthony at Wickes in Brentwood is the best.
Anthony at Wickes in Brentwood was very friendly and welcoming, Checked I had everything I needed and made the visit very good, Will certainly be back.
April 19, 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Scott, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Friendly and efficient service from Anthony
We were served by Anthony who was very friendly but also efficient so our purchase was completed quickly and enjoyably.
April 17, 2025
Unprompted review
Reply from Wickes - Brentwood
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Anthony was very helpful and friendly
Anthony was very helpful and friendly. Thank you for making us smile.
April 19, 2025
Unprompted review
Reply from Wickes - Brentwood
Hey Jenna, thank yo for your positive feedback, and I'm glad Anthony was able to help you out in our Brentwood store. - Dylan
Anthony was really helpful
Anthony was really helpful, helped out finding things in store.
April 19, 2025
Unprompted review
Reply from Wickes - Brentwood
Hey Anna, thank you so much for your five-star review, and I'm glad you enjoyed the service from Anthony in our Brentwood store! - Dylan
Staffing knowledge and assistance
I recently visited our Brentwood store although smaller than other stores always has had the best intentions at heart whenever you are stuck or struggling with a problem the team are always willing to assist and are very dog friendly. Our most recent experience with the Brentwood store was amazing as always the nice young cashier Anthony was extremely friendly and knowledgeable and was keen to assist us with our purchases the date of transaction was the 17th of April around 15:45 and was only too pleased to interact with our dog as were most of the staff
April 17, 2025
Unprompted review
Reply from Wickes - Brentwood
Thank you for taking the time to share your positive experience at our Brentwood store. We're delighted to hear that you found the team helpful and friendly, especially Anthony. It's wonderful to know that our staff are always willing to go the extra mile to assist customers and that they are so dog-friendly. We appreciate your kind words and will share your feedback with the team-GS
A Legend Customer Adviser
Was looking for the items I needed and couldn't find them. Then Atlnthony popped up and asked if he could assist me, which he sure did and was absolutely brilliant as I left with everything I came in for. He knew where all my items were without hesitation. Such a nice man, really respectful and helpful. I'd say he is a legend!
April 15, 2025
Unprompted review
Reply from Wickes - Brentwood
We're so glad to hear you had a positive experience with our team member Anthony. It's wonderful to know that you were able to find everything you needed with their help. We appreciate your kind words about their knowledge, helpfulness, and respectful demeanor. We'll be sure to pass your feedback along to them-GS
Top Rank customer service
Great customer service by Antony his help was appreciated whilst purchasing potting compost and garden products.
Fantastic work Ethic Antony 👍
April 17, 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Lisa, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Anthony on checkout desk
Anthony on checkout desk was very helpful and knowledgeable. Helped me a lot as I did have a few questions with my diy project, didn't rush me, he seemed actually passionate for his job.
April 14, 2025
Unprompted review
Reply from Wickes - Brentwood
We're so glad to hear about your positive experience! It's wonderful to know that you received such helpful and knowledgeable service from Anthony. We strive to create a welcoming and supportive environment for our customers, and it's heartwarming to hear that you felt comfortable asking questions and receiving assistance. We'll be sure to share your kind words with the team.
-AF
Anthony at the Brentwood Wickes served…
Anthony at the Brentwood Wickes served us at the till, very nice engaging chap, friendly and courteous. Need more people like him
April 15, 2025
Unprompted review
Reply from Wickes - Brentwood
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Excellent customer service from Anthony
Excellent customer service from Anthony
April 15, 2025
Unprompted review
Reply from Wickes - Brentwood
Hey Diane, thank you for your five-star review, and I'm glad you enjoyed the service from Anthony in our Brentwood - DB
Quick and efficient customer service
Quick and efficient customer service
A shout out for Anthony as he was very approachable and helped us with our purchase
April 15, 2025
Unprompted review
Reply from Wickes - Brentwood
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Anthony’s awesome
Anthony at the Brentwood store is a breath of fresh air! It was so nice to go into a store and by served by such a happy, lovely guy! Made going in to buy mundane items far more enjoyable.
April 15, 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Kate, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Really nice guy polite and very helpful…
Really nice guy polite and very helpful a credit to your staff
April 15, 2025
Unprompted review
Reply from Wickes - Brentwood
Hi John, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
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