We went into Wickes Brentwood a couple of weeks ago.A staff member called Austin was a great help & gave us lots of advice. Was very helpful will definitely be visiting again soon.
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See what reviewers are saying
I came into Wickes a few weeks ago and i was helped by one of the managers called Austin. I have never met a more kind, caring and mature young man. I will be visiting again and will now ask for Austi... See more
Company replied
Leanne Causer from the Brentwood store, was extremely professional and so helpful. Couldn't of asked for a better service that Leanne gave to us. We would without a doubt come to the store again next... See more
Company replied
I ordered Paint on line, very prompt service for collection. Although unable to collect until Bank Holiday Monday. It appeared Dulux does not stock or sell 5 litres in Daffodil White. Despite being... See more
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Company details
About Wickes - Brentwood
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Brook Street, Brentwood, Essex, CM14 5LX, United Kingdom
- +441277233899
4.6
Excellent
170 reviews
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Anthony was exceptionally polite and…
Anthony was exceptionally polite and helpful. Changed my mind on a click and collect which Anthony happily exchanged.
February 22, 2025
Unprompted review
Reply from Wickes - Brentwood
Hey Samantha, thanks for your five-star review, and I'm glad Anthony was able to help you out with your click and collect order. - Dylan
GIVE ANTHONY A PAY RISE
GIVE ANTHONY A PAY RISE!
This dude on approach was AWESOME! customer service and advice was exactly what we needed when we visited the Brentwood wickes branch! His character and the way he conducts his professionalism with customers is an exact representation of what type of people you need to run the store!
February 22, 2025
Unprompted review
Reply from Wickes - Brentwood
Hey Georgia, thanks for your five-star feedback, and I'm glad you enjoyed the service from Anthony in our Brentwood store! - Dylan
Anthony was really
Anthony was really helpful and made the shopping experience so much easier. A very pleasant shopping trip. Would definitely shop here again ☺️
February 21, 2025
Unprompted review
Reply from Wickes - Brentwood
Hey Charlotte, thanks for your five-star review and I'm glad you enjoyed the service from Anthony in our Brentwood store! - Dylan
I came into store today and was served Anthony …
I came into store today and was served by Anthony, he was very helpful, chatty and has great personality
February 21, 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Jayne, We're so glad to hear you had a positive experience with Anthony. We appreciate your kind words and are happy to know that he provided you with excellent service. - SF
Antony was a legend
Antony was a legend. Real help, very knowledgeable. Excellent customer service.
February 21, 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Yassen, Thank you for taking the time to leave your review. We are thrilled to hear that you had such a positive experience with our team member. We strive to provide excellent customer service and appreciate your kind words. - SF
Thank you Anthony
Thank you Anthony. Really helpful advice. Much appreciated
February 21, 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Guy, We're so glad to hear that you found Anthony's advice helpful. We appreciate you taking the time to share your positive experience. - SF
Wickes Brentwood (8409)
Wickes Brentwood (8409)
Fantastic customer service during my visit to the store this week. Ant was super helpful with making enquiries for me on the system to find a product, and also processed a refund for me. Ant was very friendly and it goes a long way.
February 10, 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Leah, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Wickes Kitchen Design has impressed us
The Wickes employee, Navdeep, in the Brentwood branch was the person we dealt with from the start of our process of choosing, designing and installation our new Kitchen. We are now at the stage of having received and approved the design, the included equipment and associated extras that we required. Our Kitchen installer has “ site visited” and all arrangements and installation date have been agreed.
We have both been impressed by the manner in which this process has been progressing, Navdeep’s design was detailed and included all the elements we had asked for, he was very personable, skilled and professional in the dealings with us. The process was at no stage a “ sales pitch”, it was very much one in which we as customers were the highest priority. All stages, costs and implications were fully explained in detail at all times.
Our fitter, Kevin visited us as the first “ fitting and installation” phase and has proved to show the same excellent qualities as Navdeep.
So to sum up, Wickes has provided a Kitchen Design process that impressed us and so far, it has gone very smoothly
February 1, 2025
Unprompted review
Reply from Wickes - Brentwood
Hey Roy, thanks for your wonderful feedback, and I'm delighted that you loved the service from Navdeep throughout your kitchen design. It makes us proud you're happy with the end result, enjoy your new space! - Dylan
Bought a kitchen through wickes using…
Bought a kitchen through wickes using Tunay he was very helpful and made the process really easy
No problems would recommend him to anyone.
February 1, 2025
Unprompted review
Reply from Wickes - Brentwood
Hey Ryan, thank you for your positive feedback and I'm delighted that you enjoyed the service from Tunay throughout your kitchen design process, enjoy your new space! - Dylan
Great experience
popped in with no idea of what I needed. Anthony was a great help. he was very knowledgeable, polite and fun. Will definitely be back!
January 27, 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Jenny, thanks for taking the time to share this feedback, we are pleased to hear that Anthony was a great help, we appreciate you taking the time to let us know. RD
Great customer service by Anthony
Great customer service by Anthony. Polite, friendly and very helpful.
January 25, 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Stacey, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Anthony and Sara were super helpful and…
Anthony and Sara were super helpful and knowledgeable! Thank you!
January 25, 2025
Unprompted review
Reply from Wickes - Brentwood
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony and Sara in our store and that they provided you with useful advice. -AH
Anthony was very helpful
Anthony was very helpful, polite and professional
January 25, 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Karyn, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Such a friendly experience…
Pavneet at Brentwood store was so helpful when I asked for stock availability on a product and guided me to the correct aisle. During me purchasing the same item, she was very bubbly and polite and generally just a very pleasant young lady. Thank you for being so helpful and friendly.
January 25, 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Kevin, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Pavneet in our store and that they provided you with useful advice. -AH
Anthony @ Brentwood
Hiya. Anthony was really helpful. Very greatful for his assistance.
Top Man 👨
January 25, 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Colin, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Great service from Pameet at Brentwood…
Great service from Pameet at Brentwood who was friendly and helpful with what I needed
January 25, 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Grace, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Pameet in our store and that they provided you with useful advice. -AH
We were after a refit on our en suite…
We were after a refit on our en suite bathroom and contacted Wickes. Their consultant bathroom surveyor Navdeep Bhandal answered and arranged a visit. He came when he said and we visited the shop the next day where we got an estimate which was handled really well. To put in context other bathroom shops had messed us about for estimate so this was a good start. No heavy selling just a really good customer service approach to our estimate. We did not sign straight away and thought it through and decided to try wickes. The fitter came Arlo and the installation went good. Wickes sent out a surveyor on first day to check everything on site which was a nice approach. Customer service at wickes contacted me on the first day and also checked was i happy with everything so far which i was. At the end of the Job Navdeep Wickes surveyor asked if he could visit and checked to see if everything was okay which it was. Large companies can be tricky but Naveep at the Brentwood branch and the fitter Arlo and his team done a first class job.
January 13, 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Raymond, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Navdeep in our store and that they provided you with useful advice. -AH
Good customer service from Parneet…
Good customer service from Parneet polite and added some humour as well. Makes a change from soulless self scan in other shops.
January 11, 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Andrew, thanks for taking the time to share this feedback, we are pleased to hear that Parneet provided you with a good service, we appreciate you taking the time to let us know. RD
Amazing service at the Brentwood branch by Anthony!
Visited the Brentwood branch, was served by Anthony. Very knowledgeable, accomodating friendly and very helpful. Made my visit super easy and smooth.
January 15, 2025
Unprompted review
Reply from Wickes - Brentwood
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Austin @ Brentwood was a great help…
Austin @ Brentwood was a great help knows his stuff and helped with everything I needed
January 9, 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Rob, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Austin in our store and that they provided you with useful advice. -AH
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