Yasmin was very helpful finding my bathroom refurb items. Great value from the in-stock range and available when I needed them. If you could have some bathroom/shower panelling in stock in the most co... See more
Company replied
Location
Switch locationEaslea Road, Moreton Hall Estate, IP32 7BY Bury St Edmunds, England, GB
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See what reviewers are saying
Brad at Wickes in Bury St Edmunds was an absolute rock star!!! He helped me on 2 occasions with some seriously heavy cement pavers. He also went above and beyond and looked up which sand I needed for... See more
Company replied
Lack of communication from Bury St Edmunds store, Design Consultant and manager. Emails from manager stating he will phone you between certain times and doesn't to resolve a complaint. The complaint t... See more
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I can't thank Aaron W enough for the help he gave me. I came in with questions about pipe sizes and connectors and he took real time out of his day to walk me through everything, patiently explaining... See more
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Company details
About Wickes - Bury St Edmunds
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Easlea Road, Moreton Hall Estate, IP32 7BY, Bury St Edmunds, England, United Kingdom
- 01284 664200
4.6
Excellent
89 reviews
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Great store
On visiting the bury st Edmunds wicks store I was assisted by nice friendly staff and when I needed some help dani was so wonderful she is a good asset to the company thanks again dani
July 23, 2025
Unprompted review
Reply from Wickes - Bury St Edmunds
We appreciate you taking the time to leave us this five-star review. We're so glad to hear that our staff and Dani were friendly and helpful during your visit. -AK
Had a very pleasant experience when I…
Had a very pleasant experience when I went in to the store today, Dani made it easier when showing me where things are, thank you Dani
July 23, 2025
Unprompted review
Reply from Wickes - Bury St Edmunds
Hi Lisa, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Dani in our store and that they provided you with useful advice. -AH
Reply from Wickes - Bury St Edmunds
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Evan in our store and that they provided you with useful advice. -AH
Absolutely amazing help and guidance…
Absolutely amazing help and guidance from Aaron (AJ).
Lovely new store with great staff!
July 23, 2025
Unprompted review
Reply from Wickes - Bury St Edmunds
Hey Jennie, thanks for your five-star review, and I'm glad that you enjoyed the service in our Bury St Edmunds store from Aaron! - Dylan
Been great advice and helping me lift…
Been great advice and helping me lift heavy stones.
New store great venue.
Thank you Evan
July 23, 2025
Unprompted review
Reply from Wickes - Bury St Edmunds
Hi Michelle, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Evan in our store and that they provided you with useful advice. -AH
review
Nice new store, helpful staff. Especially Dani was really nice and great customer service and was great help.
July 20, 2025
Unprompted review
Reply from Wickes - Bury St Edmunds
We appreciate you taking the time to provide feedback on our new store. We're glad to hear that our staff was helpful and that Dani provided excellent customer service. -AK
Great experience at this new Wickes
Great experience at this new Wickes! Everything was easy to find and the staff were polite and helpful. Chap called Billy gladly helped me to the car which was handy, Will definitely return!
July 17, 2025
Unprompted review
Reply from Wickes - Bury St Edmunds
We're pleased that you had no trouble and that our team was polite and helpful. We're glad you enjoyed your visit, and we appreciate you mentioning Billy's assistance in getting you to your car. -AK
Recently bought a pole hedge cutter…
Recently bought a pole hedge cutter from newly opened Wickes Store in Bury St Edmunds. Very helpful staff, particularly a young man called Alan. He took one out of the box for my elderly husband to assess whether he could manage to use it - also took our purchase out to the car for us.
July 11, 2025
Unprompted review
Reply from Wickes - Bury St Edmunds
Hi Mrs E Wright, we're glad you enjoyed your experience at our new store in Bury St Edmunds. It's great to hear that Alan was so helpful when choosing the right product and assisting you out to the car. Thank you for your positive feedback. -LC
Great new store with a much improved…
Great new store with a much improved range of products...the staff are great,enthusiastic and helpful...highly recommended.this will be a very busy store
July 12, 2025
Unprompted review
Reply from Wickes - Bury St Edmunds
Hi, S Bourne. We appreciate you taking the time to leave us this fantastic review! We're so glad you enjoyed our improved product range and found our staff to be enthusiastic and helpful. Thanks again for your kind feedback. - Scott H
New Wickes store in Bury St Edmunds
New Wickes store in Bury St Edmunds. Good opening offers , great service, nothing too much trouble. Long may it continue.
July 9, 2025
Unprompted review
Reply from Wickes - Bury St Edmunds
We're happy to hear that you enjoyed your visit to the new store in Bury St Edmunds! It's great to know our team provided great service and that you were impressed with the offers. Thank you!
I visited the Bury St Edmund’s store…
I visited the Bury St Edmund’s store today and was blown away, very neat and tidy and staff were lovely. Yasmin in particular was very friendly and helpful when it came to picking out some bits for our new bathroom, and then left us with several vouchers for our next visit!! Looking forward to coming back soon.
July 13, 2025
Unprompted review
Reply from Wickes - Bury St Edmunds
We appreciate your five-star review of our Bury St Edmund's store. We're happy to hear that you found our store neat and tidy and our staff lovely. It's great to know that our team member was so helpful during your visit, and we look forward to seeing you again soon. TW
First visit to new store
Came to visit the new store. Yasmin served me at the till and was super helpful with my query about home delivery.
July 13, 2025
Unprompted review
Reply from Wickes - Bury St Edmunds
Hi Kevin, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Yasmin in our store and that they provided you with useful advice. -AH
Lovely store and more inline with the…
Lovely store and more inline with the European DIY shops. I had a really lovely young lady help me find the things that I needed and she couldn't be more helpful, her name is Siwan. Many thanks for her today and I look forward to revisit for any other DIY I need to do. Janet
July 13, 2025
Unprompted review
Reply from Wickes - Bury St Edmunds
Hi Janet, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Siwan in our store and that they provided you with useful advice. -AH
Ollie helped me select timbers and load…
Ollie helped me select timbers and load them into my van, amazing customer service! Very pleased
July 13, 2025
Unprompted review
Reply from Wickes - Bury St Edmunds
Hi Charlie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ollie in our store and that they provided you with useful advice. -AH
I was impressed by the new store
I was impressed by the new store! I was served by Yasmin who was very polite and helpful and if a 10 star rating existed that’s what I would have chose :)
July 12, 2025
Unprompted review
Reply from Wickes - Bury St Edmunds
We appreciate your five-star review! We're so happy to hear that you were impressed with our new store and that you found our employee Yasmin to be polite and helpful!-GS
Great customer service from Amelia.
Great customer service from Amelia.
July 5, 2025
Unprompted review
Reply from Wickes - Bury St Edmunds
We appreciate you mentioning our customer service. We're happy Amelia provided great support!-GS
Very nice clean and tidy store.
Very nice clean and tidy store.. laid out well. Denise very helpful
July 11, 2025
Unprompted review
Reply from Wickes - Bury St Edmunds
We're happy you found our store clean and well-organized, and that our team member Denise was helpful. Thank you for your positive feedback!-GS
Excellent Customer Service
Great new store, refurb looks really good, laid out well and super friendly and helpful customer service (Thanks Kev!). Will be back to buy more rather than other stores.
July 11, 2025
Unprompted review
Reply from Wickes - Bury St Edmunds
We're happy you enjoyed your experience in our newly refurbished store. It's great to hear that our layout and customer service met your expectations. We appreciate your feedback and look forward to your return. TW
Just used the new Wickes in Bury St…
Just used the new Wickes in Bury St Edmunds. I thought the customer service was exceptional especially with being a new store. Big shout out to Dani and Hollie!!!!
July 11, 2025
Unprompted review
Reply from Wickes - Bury St Edmunds
We're happy to hear that you had such a positive experience at our new store. We appreciate your kind words regarding our team's customer service. Thank you for your feedback! TW
Till Guy
Ollie served me on tills today and he was so lovely and well - mannered.
July 9, 2025
Unprompted review
Reply from Wickes - Bury St Edmunds
We're so happy to hear that you found our service lovely and well-mannered. Thank you for your positive feedback; we appreciate it! TW
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