After placing an online order, then receiving the confirmation its ready, the staff called to say one item was out of stock and had an alternative for me in store. Ahmed, who has been consistently ve... See more
Company replied
300 Manor Road, Canning Town, Unit 3, London London, E16 4PA, GB
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After placing an online order, then receiving the confirmation its ready, the staff called to say one item was out of stock and had an alternative for me in store. Ahmed, who has been consistently ve... See more
Company replied
Ahmed was so friendly and helpful. When I told him that my Uber driver was worried about me putting bags in the boot, he gave me a black bag which I was able to unfold and make the Uber Driver happy.... See more
Company replied
I’m very disappointed with my recent order from Wick. I paid for home delivery expecting the items to be brought to my doorstep, but instead the driver expected me—a single mum—to collect heavy tiles... See more
Company replied
It’s the closest branch to my house, most of the times you check online , says item in stock and when you actually get there it’s hard to find anything on shelf. Team members often don’t want to che... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
300 Manor Road, Canning Town, Unit 3, London, London, E16 4PA, United Kingdom
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Reply from Wickes - Canning Town
Neil and Ollur both extremely helpful, spent time helping me with kitchen and shower taps. Great branch.

Reply from Wickes - Canning Town
I was looking around the store for some items and couldnt find it so i asked for some help and Mo/ Oliur were super in their customer service. Aswell as receiving advice on products they recommended which i found it to be solid advice. Highly recommend visiting this store for your DIY needs.

Reply from Wickes - Canning Town
Oliur Khan the manager of this Wickes is always very helpful. For last 20 years as a building contractor I found that I prefer to go to this Wickes store because he is always ready to help his customers. Sometimes he helps me with returns at the till as well as lifting on the shop floor. His help is very much appreciated and attracts customers to come back.

Reply from Wickes - Canning Town
Oliur was very helpful finding me the materials I was looking for. Very professional.

Reply from Wickes - Canning Town
Great service, Muhammad and Oliur were very helpful and attentive!!

Reply from Wickes - Canning Town
I would like to mention the customer service I received from Oilur Khan was excellent in Canning Town Wickes.
He was super helpful and polite. He set up my Wickes trade card quickly and explained how it works.

Reply from Wickes - Canning Town
I had very experience in wickes. The customer service advisor oliur was very helpful. He advised me on the products and recommended the iteams to purchase. He sorted my trade account out also which I tried sorting in chadwellheath which wasn't a success.
Thank you
Oliur

Reply from Wickes - Canning Town
Good service from Shabz. Did a click and collect and had everything ready for me as soon as I entered the store. Was in and out in seconds!

Reply from Wickes - Canning Town
Been very helpful with finding my equipments.

Reply from Wickes - Canning Town
Muhammad was so helpful helping decide which drill to buy, amazing customer service.

Reply from Wickes - Canning Town
Oliur Khan was very helpful and gave great customer service. Next time I come I would like to see him again

Reply from Wickes - Canning Town
Shabz and Oliur, were abs legends. We got everything we needed and they guided me to get the bets paint for my project and my discount on the trade app. Amazing service.

Reply from Wickes - Canning Town
Polite and friendly staff, quick service thanks Oliur!

Reply from Wickes - Canning Town
Shabz is reall helpful and friendly service to customer, I’m very happy this store

Reply from Wickes - Canning Town
The full experience was very helpful, especially as I could not find my discount code but a great help trying to find it in the process
Oliur and shabz

Reply from Wickes - Canning Town

Reply from Wickes - Canning Town
Good customer service i was very happy with Jordan and oliur in store help me with my need

Reply from Wickes - Canning Town
Went in to get a new lightbulb and Ahmed was super helpful explaining the difference and choosing the right one. Top bloke!

Reply from Wickes - Canning Town
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