Wickes - Canning Town Reviews 

157
TrustScore 5 out of 5

4.8

300 Manor Road, Canning Town, Unit 3, London London, E16 4PA, GB


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Rated 5 out of 5 stars

After placing an online order, then receiving the confirmation its ready, the staff called to say one item was out of stock and had an alternative for me in store. Ahmed, who has been consistently ve... See more

Company replied

Rated 5 out of 5 stars

Ahmed was so friendly and helpful. When I told him that my Uber driver was worried about me putting bags in the boot, he gave me a black bag which I was able to unfold and make the Uber Driver happy.... See more

Company replied

Rated 1 out of 5 stars

I’m very disappointed with my recent order from Wick. I paid for home delivery expecting the items to be brought to my doorstep, but instead the driver expected me—a single mum—to collect heavy tiles... See more

Company replied

Rated 5 out of 5 stars

It’s the closest branch to my house, most of the times you check online , says item in stock and when you actually get there it’s hard to find anything on shelf. Team members often don’t want to che... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Canning Town

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 300 Manor Road, Canning Town, Unit 3, London, London, E16 4PA, United Kingdom

  • +442075110291

4.8

Excellent

TrustScore 5 out of 5

157 reviews

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4.8

All reviews

(157)

14,037 reviews in the last 12 months

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Rated 5 out of 5 stars

Neil and Ollur both extremely helpful

Neil and Ollur both extremely helpful, spent time helping me with kitchen and shower taps. Great branch.

January 30, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi, Tanya. Thank you for taking the time to share your review with us. We are really pleased to see that both Neil and Ollur were both helpful and provided great customer service. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Brilliant customer service

I was looking around the store for some items and couldnt find it so i asked for some help and Mo/ Oliur were super in their customer service. Aswell as receiving advice on products they recommended which i found it to be solid advice. Highly recommend visiting this store for your DIY needs.

January 27, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Nazir,

We're happy to hear that you received excellent customer service from Mo and Oliur while shopping with us. We appreciate you recommending our store for DIY needs and for sharing your positive experience. -Ellysse

Rated 5 out of 5 stars

Good service by alex

January 28, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hey there, thank you for your positive feedback and I'm glad that Alex was able to help you out in our Canning Town store! - Dylan

Rated 5 out of 5 stars

Brilliant manager

Oliur Khan the manager of this Wickes is always very helpful. For last 20 years as a building contractor I found that I prefer to go to this Wickes store because he is always ready to help his customers. Sometimes he helps me with returns at the till as well as lifting on the shop floor. His help is very much appreciated and attracts customers to come back.

January 28, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Faruk, we appreciate you taking the time to leave us this feedback. It's great to hear that our team member is always ready to help you. We're glad that their assistance encourages you to return to our store. -LG

Rated 5 out of 5 stars

Oliur was very helpful finding me the…

Oliur was very helpful finding me the materials I was looking for. Very professional.

December 1, 2025
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Monuhar, Thank you for taking the time to share your feedback. It is wonderful to hear that Oliur was able to help you find what you were looking for and that you were pleased with the service you received. -SM

Rated 5 out of 5 stars

Great service

Great service, Muhammad and Oliur were very helpful and attentive!!

January 25, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Alberto, thank you for telling us about your visit to our Canning Town store. We are delighted to hear that you had great customer service from our colleagues Muhammad and Oliur. We look forward to welcoming you back in the store soon.- DG

Rated 5 out of 5 stars

Great customer service

I would like to mention the customer service I received from Oilur Khan was excellent in Canning Town Wickes.

He was super helpful and polite. He set up my Wickes trade card quickly and explained how it works.

January 27, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Khatun, Thanks for taking the time to share your feedback with us. We are delighted to hear that Oilur was able to help you set up your Trade Pro account. -SM

Rated 5 out of 5 stars

I had very experience in wickes

I had very experience in wickes. The customer service advisor oliur was very helpful. He advised me on the products and recommended the iteams to purchase. He sorted my trade account out also which I tried sorting in chadwellheath which wasn't a success.

Thank you
Oliur

January 26, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Ayasha.

We're happy to hear that you had a very positive experience. We appreciate you mentioning the assistance you received and that the recommendations were helpful. We're glad we could sort out your trade account. Thank you!- PP

Rated 5 out of 5 stars

Good service from Shabz

Good service from Shabz. Did a click and collect and had everything ready for me as soon as I entered the store. Was in and out in seconds!

January 24, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Abu, we're happy to hear that the click and collect service was efficient for you. It's great to know everything was ready upon arrival. Thank you for your feedback! -LG

Rated 5 out of 5 stars

Been very helpful with finding my…

Been very helpful with finding my equipments.

January 26, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Mubarak.

We appreciate you taking the time to leave us feedback. We are so glad we could help you find your equipment.- PP

Rated 5 out of 5 stars

Muhammad was so helpful helping decide…

Muhammad was so helpful helping decide which drill to buy, amazing customer service.

January 26, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Krystine, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Muhammad was able to help you decide which drill to buy! -SM

Rated 5 out of 5 stars

Oliur Khan was very helpful and gave…

Oliur Khan was very helpful and gave great customer service. Next time I come I would like to see him again

January 16, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hey Kamal, thank you for your five-star review, and I'm glad you enjoyed the service from Oliur in our Canning Town store! - Dylan

Rated 5 out of 5 stars

Great service.

Shabz and Oliur, were abs legends. We got everything we needed and they guided me to get the bets paint for my project and my discount on the trade app. Amazing service.

January 25, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Rafa.

We're happy to hear that you had such a positive experience! It's great to know that our team provided amazing service and helpful guidance for your project. Thanks for your feedback.- PP

Rated 5 out of 5 stars

Polite and friendly staff

Polite and friendly staff, quick service thanks Oliur!

January 24, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Nicola.

We appreciate your kind words and are so glad to hear that you received quick service from our friendly staff.- PP

Rated 5 out of 5 stars

Shabz is reall helpful and friendly…

Shabz is reall helpful and friendly service to customer, I’m very happy this store

January 24, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Nasim.

We appreciate you sharing your experience. We are happy to see that our service was helpful and friendly. Thank you for your positive feedback.- PP

Rated 5 out of 5 stars

The full experience was very helpful

The full experience was very helpful, especially as I could not find my discount code but a great help trying to find it in the process

Oliur and shabz

January 24, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Alice.

We're happy to hear that the overall experience was helpful, and we appreciate your positive feedback regarding the assistance you received in locating your discount code.
- PP

Rated 5 out of 5 stars

Great service from Alex

Great service from Alex

January 23, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Carlos.

We're happy to hear that you received great service. We appreciate your feedback and time.- PP

Rated 5 out of 5 stars

Good customer service i was very happy…

Good customer service i was very happy with Jordan and oliur in store help me with my need

January 23, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

Hi Md Rimon, we're happy to hear that you received good customer service and that our team helped you with your needs. Thank you for your positive feedback. -LG

Rated 5 out of 5 stars

Went in to get a new lightbulb and…

Went in to get a new lightbulb and Ahmed was super helpful explaining the difference and choosing the right one. Top bloke!

January 23, 2026
Unprompted review
Wickes - Canning Town logo

Reply from Wickes - Canning Town

We're happy to hear that you found the right lightbulb with the assistance Ahmed! We appreciate you taking the time to share your positive experience. -AK

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