Wickes - Chesham Reviews 

362
TrustScore 5 out of 5

4.9

Townsend Road, Chesham Hertfordshire, HP5 2AA, GB


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Rated 5 out of 5 stars

I’ve used wickes in Chesham for a long time now as it’s my local DIY store but never had the time to sit down and write a review and give them the recognition that they deserve. They are always very... See more

Company replied

Rated 5 out of 5 stars

I popped in looking for some shelving and was really struggling to find what I needed, but a member of staff called Emily helped me out, and she was brilliant!

Company replied

Rated 5 out of 5 stars

Brand new layout at Chesham. More logically organised than before. Emily was very helpful despite everything being new to her as well.

Company replied

Rated 1 out of 5 stars

I was given a Wickes gift card for Fathers Day as I wanted to buy a Bosch electric saw. The gift card can‘t be used for online purchases so you have to visit a store to buy the product. But with an o... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Chesham

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Townsend Road, Chesham, Hertfordshire, HP5 2AA, United Kingdom

  • +441494776932

4.9

Excellent

TrustScore 5 out of 5

362 reviews

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4.9

All reviews

(362)

13,451 reviews in the last 12 months

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Rated 5 out of 5 stars

Slammas was absolutely fantastic

Slammas was absolutely fantastic. He has a great way with people and helpful advice to help me achieve what I needed. Will definitely be coming back he’s a very valuable asset to Wickes.

March 9, 2026
Unprompted review
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Reply from Wickes - Chesham

Hi Elliot Odle, We appreciate you sharing your experience. We're happy to hear that you found Slammas advice helpful and that you'll be coming back to Wickes in the future. -LC

Rated 1 out of 5 stars

Very poor Chesham experience

Booked an appointmen for a kitchen design, got email confirmation, drove 30 mins to get there. No one there to see me. A staff member with a beard came and said she does not start that early, looked like I was an annoyance and he could rebook possibly later that day or another. No apology for my wasted time and petrol to get there. He showed no evidence of caring and when I said he could have apologised he just said in return ‘yeah’. I have ordered a kitchen from Howdens instead as they have excellent customer service. Lesson learnt.

March 7, 2026
Unprompted review
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Reply from Wickes - Chesham

We regret to hear about the trouble you experienced with your appointment. Thank you for bringing this to our attention. We'll look into this to prevent similar situations in the future. -AK

Rated 5 out of 5 stars

Majid was very helpful

Majid was very helpful. Proffesional service like this is rare.

February 25, 2026
Unprompted review
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Reply from Wickes - Chesham

Hi Chris, Thank you for your five-star review which mentioned our colleague Majid from our Chesham store. Your review is very much appreciated. - DG

Rated 5 out of 5 stars

I was very pleased with the visit

I was very pleased with the visit. Majid was very helpful and had great knowledge to help me with my task. Very handy to have a store like this in town.

February 24, 2026
Unprompted review
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Reply from Wickes - Chesham

Hi Waqas Hussain, We appreciate you sharing your feedback with us. We're happy to hear that you were pleased with your visit and that Majid was very helpful to you. -LC

Rated 5 out of 5 stars

Calum helped me very politely and…

Calum helped me very politely and professionally deal with a product return issue.
Also a well done to Jake for his help.

February 16, 2026
Unprompted review
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Reply from Wickes - Chesham

We appreciate you sharing your feedback! We're happy to hear that Calum was polite and professional with your product return. Thanks for acknowledging our team's help. -AK

Rated 5 out of 5 stars

Majid was very friendly and helpful and…

Majid was very friendly and helpful and helped us with our project. Thank you.

February 15, 2026
Unprompted review
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Reply from Wickes - Chesham

Hi Lauren, Thanks for taking the time leaving your review. We are happy to hear that Majid was very friendly and was able to help you with your project. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Am very happy with people working…

Am very happy with people working there.
Specially majid

February 10, 2026
Unprompted review
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Reply from Wickes - Chesham

Hi, Thank you for taking the time to share your feedback with us. We are happy to hear that Majid and the team were able to provide quality customer service. -SM

Rated 5 out of 5 stars

Majid and Shamass are both really nice…

Majid and Shamass are both really nice guys who go over and above to help it’s what I call old fashioned service

February 5, 2026
Unprompted review
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Reply from Wickes - Chesham

We're happy to hear that you received such wonderful service. It's great to know Majid and Shamass went the extra mile to assist you. Thank you! -AK

Rated 5 out of 5 stars

We had a lovely and informative meeting…

We had a lovely and informative meeting with Mya, who listened well and took on board our requirements, to which she very professionally applied her product knowledge.

February 2, 2026
Unprompted review
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Reply from Wickes - Chesham

Hi Ronnie, we appreciate you taking the time to share your thoughts. We're happy to hear that you had a lovely and informative meeting and that our team member listened well. -LG

Rated 5 out of 5 stars

One of guy work there named Majid is…

One of the guy work there named Majid is really helpful and a great person .

January 28, 2026
Unprompted review
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Reply from Wickes - Chesham

Hi Waqar.

We appreciate you sharing your experience. We're happy to hear that Majid was helpful and a great person.- PP

Rated 5 out of 5 stars

Excellent customer service served by…

Excellent customer service served by Majid

January 27, 2026
Unprompted review
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Reply from Wickes - Chesham

HI Rob, Thanks for taking the time leaving your review. We are happy to hear that Majid was able to show the level of service we aim to achieve. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Majid is excellent very helpful great…

Majid is excellent very helpful great customer service.

January 22, 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi, Mr Mahmood. Thank you for taking the time to share your review with us. We are happy to see that Majid provided excellent customer service during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Mijid is always so friendly and helpful…

Mijid is always so friendly and helpful especially when he’s on the till he always has a smile on his face first thing in the morning

January 20, 2026
Unprompted review
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Reply from Wickes - Chesham

Hi Tom, Thank you for taking the time to share your feedback. It is wonderful to hear that you had a great experience in store with Mijid! -SM

Rated 5 out of 5 stars

Great service

Great service. Majid was a great help setting up account

January 15, 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi Stewart, Thanks for taking the time leaving your review. We are happy to hear that Majid was able to help set up your account. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent, thanks so much for your help Mr Mati 🙏

January 11, 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi, Ozgur. Thank you for taking the time to share your review with us. We are really pleased to see that Mr Mati was really helpful during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Majid had great customer service would…

Majid had great customer service would highly recommend asking for him for any help
Really pleased

January 11, 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hey Rizwan, thanks for your incredible feedback, and I'm delighted that Majid in our Chesham store was super helpful! - Dylan

Rated 5 out of 5 stars

Great customer services

Great customer services. Staff members are very helpful including Majid who is always ready to help.

January 8, 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi Vikram Finavker, We appreciate you taking the time to leave us this wonderful review. We're delighted to hear you're satisfied with the service you received by Majid in our store. -LC

Rated 5 out of 5 stars

Mya was great!

Mya was great and came out to check how it was being installed. Very happy with the results and advice along the way, very smooth and easy process, thanks Mya!

November 3, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi Matt.

We're happy to hear that the installation met your expectations! We appreciate your positive feedback regarding the advice and smooth process. Thanks for sharing.- PP

Rated 5 out of 5 stars

Great service from Majid

Great service from Majid. Very helpful

January 7, 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi There,

We're happy to hear that you received a great service from Majid. Thank you for sharing your experience with us. -Ellysse

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