Wickes - Chesham Reviews 

362
TrustScore 5 out of 5

4.9

Townsend Road, Chesham Hertfordshire, HP5 2AA, GB


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Rated 5 out of 5 stars

I’ve used wickes in Chesham for a long time now as it’s my local DIY store but never had the time to sit down and write a review and give them the recognition that they deserve. They are always very... See more

Company replied

Rated 5 out of 5 stars

I popped in looking for some shelving and was really struggling to find what I needed, but a member of staff called Emily helped me out, and she was brilliant!

Company replied

Rated 5 out of 5 stars

Brand new layout at Chesham. More logically organised than before. Emily was very helpful despite everything being new to her as well.

Company replied

Rated 1 out of 5 stars

I was given a Wickes gift card for Fathers Day as I wanted to buy a Bosch electric saw. The gift card can‘t be used for online purchases so you have to visit a store to buy the product. But with an o... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Chesham

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Townsend Road, Chesham, Hertfordshire, HP5 2AA, United Kingdom

  • +441494776932

4.9

Excellent

TrustScore 5 out of 5

362 reviews

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4.9

All reviews

(362)

13,498 reviews in the last 12 months

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Rated 5 out of 5 stars

Majid was very helpful and made my…

Majid was very helpful and made my experience very good amd was very welcoming!

November 25, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

We're happy to hear that your experience was very good, and that Majid was welcoming and helpful. Thank you for your feedback!- PP

Rated 4 out of 5 stars

Yvonne at the check out desk was…

Yvonne at the check out desk was efficient, friendly, courteous and professional, all the above with a big smile.

November 21, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

We appreciate you taking the time to share your positive experience. We're so glad that Yvonne's service made your visit a pleasant one. -AK

Rated 5 out of 5 stars

Thank you for your service yesterday…

Thank you for your service yesterday and today also notifying me on the 15 percent

November 20, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi, Thilak. Thank you for taking the time to share your review with us. We are pleased to see your happy with the customer service you received. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Great staff allways a pleasure

Great staff allways a pleasure
Using chesham wicks
Nice to be served by experienced staff
Yavonne all ways helpful

November 18, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi Chris.

We appreciate you sharing your experience with us! We're happy to hear that our experienced team members provide great service and are always a pleasure.
- PP

Rated 5 out of 5 stars

Great experience and knowledgeable staff

We are really impressed with the speed with which everything has happened - as well as the organisation and knowledge of the person who looked after us - Aaron Bernstein. He came to visit our house to size up our bathroom one afternoon - one working day later we were able to go and view our lovely bathroom that he had designed. He put lots of care into it and answered every question we had. Our bathroom is now ready to build - but every part that Aaron could have helped with he did.

November 10, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

We're really pleased to hear that you were impressed with the speed and knowledge demonstrated during your bathroom design experience by Aaron Bernstein. It's wonderful to know that the design met your expectations and that all your questions were answered. Thank you for your feedback. -AK

Rated 4 out of 5 stars

Updated review

Updated review: second meeting to discuss bathroom installation was very positive. Still feels slightly overpriced so I am looking at alternatives.

November 4, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi Mike, we appreciate your feedback and are sorry to hear about your experience with the salesperson. I've sent you a request for information so that I can look into this. -LG

Rated 5 out of 5 stars

Yvonne is a gem

Second visit to the Chesham store recently and both times have been served by the lovely Yvonne.
So rare to get friendly and helpful advice. Yvonne took her time to ensure I had the correct product for me. Explaining about paint odours and durability.
Great service, easy to shop and park. Close to town.

October 25, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hey Claire, thank you for your amazing feedback and I'm delighted that you enjoyed the service from Yvonne in our Chesham store! - Dylan

Rated 5 out of 5 stars

Shout out to majid

Shout out to majid, super helpful & knowledgeable for the items I needed.

October 15, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi MrsT, We're happy to hear that you found our team member Majid helpful and knowledgeable. We appreciate your positive feedback, and thank you for sharing. -LC

Rated 5 out of 5 stars

Avon served me at the till with…

Avon served me at the till with excellent communication and outstanding customer service.

October 23, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi Louie,

We're happy to hear that you received excellent communication and outstanding customer service at the till. Thank you for your positive feedback.- PP

Rated 5 out of 5 stars

MAJID

MAJID, I’m very happy with the service — always polite and helpful.

October 21, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

We appreciate your positive feedback and are delighted that you were happy with the polite and helpful service you received from Majid! -AK

Rated 5 out of 5 stars

Majid great service

Majid great service, friendly & helpfull

October 21, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi Jim, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Majid in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Majid extremely helpful

October 19, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Thanks for taking the time to share your review, Great to hear Majid extremely helpful when visiting our Chesham store. - PP

Rated 5 out of 5 stars

Helpful staff

Thank-you to Jake at Chesham wickes, helpful in every way with product advice and guidance...

October 19, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

We're happy to hear that you found Jake helpful and that they provided excellent product advice and guidance. Thank you for your positive feedback. -AK

Rated 5 out of 5 stars

Great help as always

Great help as always. Majid helped agin with current utility room project: thanks

October 19, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

We're happy to hear that you had a great experience with Majid. Thank you for your positive feedback! -AK

Rated 5 out of 5 stars

Great advice and very helpful staff

Great advice and very helpful staff, especially James and Aaliyah

October 15, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi Anthony, we appreciate your kind words and are so glad that our staff were helpful and gave great advice. Thanks for your feedback. -LG

Rated 5 out of 5 stars

Great help by Majid

October 14, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

We appreciate the positive feedback regarding the assistance you received.- PP

Rated 5 out of 5 stars

Majid gives good customer service and…

Majid gives good customer service and full attention

October 14, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi Iffy,

We appreciate you mentioning the great customer service and full attention you received by Majid. Thank you for taking the time to share your experience.

-Ellysse

Rated 5 out of 5 stars

Majid

Majid. Very helpful and efficient

October 14, 2025
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

We're happy to hear that our service was helpful and efficient for you. Thank you for your positive feedback.
- PP

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