Excellent customer service from Emily at Wickes! She’s always incredibly helpful, friendly and willing to go the extra mile to make sure you get exactly what you need. Every time I visit, she’s approa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had been struggling to find the right cabinet handles for quite some time. Sham was extremely helpful and took the time to help me find exactly what I was looking for. I really appreciate his patien... See more
Company replied
I was served by a super young man named Toby at your Chesham store. He was professional, helpful and extremely polite. Thank you Toby, I look forward to seeing you again soon Kind regards Sheila... See more
Company replied
Recently had a refresh which has made it slightly difficult to find things but the staff are very helpful which has made the experience better Thanks to majid for his help today
Company replied
Company details
About Wickes - Chesham
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Townsend Road, Chesham, Hertfordshire, HP5 2AA, United Kingdom
- +441494776932
4.9
Excellent
419 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was very pleased with the visit
I was very pleased with the visit. Majid was very helpful and had great knowledge to help me with my task. Very handy to have a store like this in town.
February 24, 2026
Unprompted review
Reply from Wickes - Chesham
Hi Waqas Hussain, We appreciate you sharing your feedback with us. We're happy to hear that you were pleased with your visit and that Majid was very helpful to you. -LC
Calum helped me very politely and…
Calum helped me very politely and professionally deal with a product return issue.
Also a well done to Jake for his help.
February 16, 2026
Unprompted review
Reply from Wickes - Chesham
We appreciate you sharing your feedback! We're happy to hear that Calum was polite and professional with your product return. Thanks for acknowledging our team's help. -AK
Majid was very friendly and helpful and…
Majid was very friendly and helpful and helped us with our project. Thank you.
February 15, 2026
Unprompted review
Reply from Wickes - Chesham
Hi Lauren, Thanks for taking the time leaving your review. We are happy to hear that Majid was very friendly and was able to help you with your project. Thanks again for the kind feedback. -JL
Am very happy with people working…
Am very happy with people working there.
Specially majid
February 10, 2026
Unprompted review
Reply from Wickes - Chesham
Hi, Thank you for taking the time to share your feedback with us. We are happy to hear that Majid and the team were able to provide quality customer service. -SM
Majid and Shamass are both really nice…
Majid and Shamass are both really nice guys who go over and above to help it’s what I call old fashioned service
February 5, 2026
Unprompted review
Reply from Wickes - Chesham
We're happy to hear that you received such wonderful service. It's great to know Majid and Shamass went the extra mile to assist you. Thank you! -AK
We had a lovely and informative meeting…
We had a lovely and informative meeting with Mya, who listened well and took on board our requirements, to which she very professionally applied her product knowledge.
February 2, 2026
Unprompted review
Reply from Wickes - Chesham
Hi Ronnie, we appreciate you taking the time to share your thoughts. We're happy to hear that you had a lovely and informative meeting and that our team member listened well. -LG
One of guy work there named Majid is…
One of the guy work there named Majid is really helpful and a great person .
January 28, 2026
Unprompted review
Reply from Wickes - Chesham
Hi Waqar.
We appreciate you sharing your experience. We're happy to hear that Majid was helpful and a great person.- PP
Excellent customer service served by…
Excellent customer service served by Majid
January 27, 2026
Unprompted review
Reply from Wickes - Chesham
HI Rob, Thanks for taking the time leaving your review. We are happy to hear that Majid was able to show the level of service we aim to achieve. Thanks again for the kind feedback. -JL
Majid is excellent very helpful great…
Majid is excellent very helpful great customer service.
January 22, 2026
Unprompted review
Reply from Wickes - Chesham
Hi, Mr Mahmood. Thank you for taking the time to share your review with us. We are happy to see that Majid provided excellent customer service during your visit. Thank you again for your kind feedback. - Scott H
Mijid is always so friendly and helpful…
Mijid is always so friendly and helpful especially when he’s on the till he always has a smile on his face first thing in the morning
January 20, 2026
Unprompted review
Reply from Wickes - Chesham
Hi Tom, Thank you for taking the time to share your feedback. It is wonderful to hear that you had a great experience in store with Mijid! -SM
Great service
Great service. Majid was a great help setting up account
January 15, 2026
Unprompted review
Reply from Wickes - Chesham
Hi Stewart, Thanks for taking the time leaving your review. We are happy to hear that Majid was able to help set up your account. Thanks again for the kind feedback. -JL
Reply from Wickes - Chesham
We are so glad that you had a great experience with our team! We are delighted to hear that. -AK
Customer service was excellent
Customer service was excellent, thanks so much for your help Mr Mati 🙏
January 11, 2026
Unprompted review
Reply from Wickes - Chesham
Hi, Ozgur. Thank you for taking the time to share your review with us. We are really pleased to see that Mr Mati was really helpful during your visit. Thank you again for your kind feedback. - Scott H
Majid had great customer service would…
Majid had great customer service would highly recommend asking for him for any help
Really pleased
January 11, 2026
Unprompted review
Reply from Wickes - Chesham
Hey Rizwan, thanks for your incredible feedback, and I'm delighted that Majid in our Chesham store was super helpful! - Dylan
Great customer services
Great customer services. Staff members are very helpful including Majid who is always ready to help.
January 8, 2026
Unprompted review
Reply from Wickes - Chesham
Hi Vikram Finavker, We appreciate you taking the time to leave us this wonderful review. We're delighted to hear you're satisfied with the service you received by Majid in our store. -LC
Mya was great!
Mya was great and came out to check how it was being installed. Very happy with the results and advice along the way, very smooth and easy process, thanks Mya!
November 3, 2025
Unprompted review
Reply from Wickes - Chesham
Hi Matt.
We're happy to hear that the installation met your expectations! We appreciate your positive feedback regarding the advice and smooth process. Thanks for sharing.- PP
Reply from Wickes - Chesham
Hi There,
We're happy to hear that you received a great service from Majid. Thank you for sharing your experience with us. -Ellysse
Fast helpfull and good service
Fast helpfull and good service
Amjid served me today
January 6, 2026
Unprompted review
Reply from Wickes - Chesham
Hi Richard, Thanks for leaving your feedback, We are happy to hear that Amjid was fast helpful and provided quality customer service for you. -SM
Marid was very helpful and patient with…
Marid was very helpful and patient with me as I continually picked the wrong items
December 23, 2025
Unprompted review
Reply from Wickes - Chesham
Hi Darren.
We appreciate your kind words! We're happy to hear that our team member was able to assist you with your selection process with patience.- PP
Majid was a huge help
Majid was a huge help, excellent customer service
January 4, 2026
Unprompted review
Reply from Wickes - Chesham
Hi Hammas, Thanks for taking the time to share your feedback. It is great to hear that Majid was able to help you in-store and were happy with the service you received. - SM
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.