Wickes - Chorley Reviews 

Ray was very professional from start to finish, and gave us some alternative ideas for our kitchen, which was much appreciated. Thanks.

Ray is a very knowledgeable and sincere person,nothing was too much trouble, his attention to detail was superb. Fantastic finished design, just what we wanted. Would highly recommend.

Big thanks to Ray for his help and advice, designing our kitchen. I was a bit indecisive and called in to the store 3 times, and Ray was so patient, answering my queries.
Great service! Thank you😊

Great advice and service from Ray. Answered all my questions, very knowledgeable and helpful.Drew up a lovely design.
Many thanks

5 Star service from Ray. An absolute pleasure to deal with someone with such extensive knowledge of the product. Also saved me with a redesign after I measured incorrectly. Thanks again Ray

Ray designed the kitchen and was consistently friendly, knowledgeable and gave great advice. Would definitely recommend. The reason for only 4 stars is the lack of heating in the Chorley store which made it very cold and uncomfortable.

Mohammed assisted me on two occasions to find plumbing parts in store, he was polite, professional and very helpful. The store is clean and tidy with very pleasant staff. Thank you

A couple of incredibly helpful girls there today, Meg and Morgan, who went above and beyond to help me out. Very pleasant and thoroughly clued-up. Many thanks!

⭐️⭐️⭐️⭐️⭐️ Five Stars – Outstanding From Start to Finish

From the very first conversation with Tom, we knew we were in safe hands. He took our ideas, our rough sketches, and our long wish list and turned them into a kitchen design that went far beyond what we ever imagined. His professionalism, creativity, and genuine passion for his work were clear at every step of the process.

Tom guided us through the entire journey with ease — from initial concepts, measurements, and layout options to choosing materials, colours, and finishes. No question was too small, and no challenge ever felt like a problem. His eye for detail is unmatched, and he managed to balance practicality with style perfectly.

What impressed us most, though, was how calmly and supportively Tom handled the last-minute changes my wife decided to make (and there were a few!). He didn’t just accept them — he embraced them, reworked the plans, and offered expert advice to make sure the final result still flowed beautifully. His patience, flexibility, and clear communication turned what could’ve been stressful into a genuinely enjoyable experience.

The finished design is flawless. Every inch of the space has been considered, and the end result is a kitchen we’re genuinely proud of — functional, modern, and completely “us.” It’s rare to find someone who is both incredibly talented and genuinely invested in making sure their clients are happy, but Tom is exactly that.

If you’re looking for a kitchen designer who listens, guides, and delivers excellence from start to finish, Tom is the one you need. We couldn’t recommend him highly enough. An absolutely outstanding service.

Chloe - Excellent customer service, nothing is ever too much. Always brings a smile, making an easy pleasant transaction 👍 Very good team at Chorley Wickes.

Ordered our new kitchen today with consultant Chris Price. Chris is really helpful and knowledgeable, there was no hard sell, no pressure and he gave us the space to think about what we wanted. Thanks Chris 👍

Excellent service, Kelsey was very professional and kind :) the rest were superb also!

We met Chris at 6pm and he gave us an extensive and thorough design for our kitchen, gave us options and never once felt pressed into buying anything. Great service and will call back

Great service from Chris, he’s only been out to measure our kitchen at the minute but has explained to us what would happen from design, selecting the kitchen, fitting etc, he was very professional and thorough. I’m looking forward to seeing his design in store next week.

Thank you

I found the staff at wickes in chorley Lancashire friendly and helpful please pass on my thanks one member found my lost house key on car park floor
Thank you to all the staff at Chorley

We booked a bathroom design appointed which took place nearly two weeks ago. The guy turned up for the appointment and all went well and he hinted that we could have our new bathroom by Christmas.

However we have heard nothing since. I didn’t have contact details for him so reached out to Wickes on Facebook who fobbed me off and said ‘just ring your local store’. So I range them last week and was promised a call back the following day from the bathroom designer. The call never came.

Called again today and apparently he wasn’t available again but the lady I spoke to promised he’d call me back the same day and surprise surprise, it never came. So that’s 3 times I have chased now which is 3 strikes and you’re out in my book. If I have to chase a company to give them my business then they don’t deserve it.

We’ve had excellent service from Easy Bathrooms who have come up with a fantastic design and communicated every step of the way. My emails and calls answered within a day. That’s the level of service I expect so they get the job. Wickes has lost a sale and a customer.

Big thank you to operations manager Chloe and Wickes who supported our school with some donations of gardening items. This will go a long way to helping our children in their projects.

The easy way to book an appointment online for the designer to come and measure up was so easy. The actual designs were amazing and so realistic so could see properly what the finish would be like.
Tom at Wickes in Chorley was so friendly and professional and answered any questions I had
Wickes customer service was in regular contact throughout all the process up until all finished. There were a couple of things that needed sorting and this was one quickly and efficiently.

Megan was a great help at the Chorley store to locate the paints that we required.
Thank you for your help!

We were struggling to work out the best options for a project so asked for assistance. Michael came over to help and we are so glad he did. He listened and had a very positive attitude. He offered helpful solutions and was very knowledgeable.
He had a can do attitude and really helped.
Thank you Michael, you are a credit to Wickes.