Got a kitchen designed by Chris. Great bloke, got it sorted for me really quickly and no daft sales tactics just honest and reasonable price too! Would recommend to anyone interested in a kitchen at... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This review is for the design part of the kitchen process. The installation is still to come. Tom Iddon was our design consultant and he was excellent from the start - respectful, punctual and helpfu... See more
Company replied
I have a none visible disability. I asked the desk for help. She advised I got a trolly whilst she called someone. I did with a little difficulty. Selsey arrived. What a credit to her. So knowledg... See more
Company replied
Recently ordered 2 bathrooms to be fully installed - have encountered issues with wrong parts being ordered and then severe delays in ordering replacement. They have now marked job as complete so in... See more
Company replied
Company details
About Wickes - Chorley
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
George Street, Unit 1, Chorley, Lancashire, PR7 2BN, United Kingdom
- +441257234995
4.5
Excellent
70 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience!
Just bought a new kitchen from Wickes in Chorley, I was recommended here by a friend and wasnt sure what to expect. The service and professionalism by Chris Price was second to none! His patience and expertise in helping me design exactly what I wanted made this a great experience. Chris you are a credit to Wickes! Thank you so much, I am delighted!
January 22, 2025
Unprompted review
Reply from Wickes - Chorley
Hi Emma, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Chris in our store and that they provided you with useful advice. -AH
My parents ordered a kitchen from the…
My parents ordered a kitchen from the Chorley store in September 2024, work commenced on 2nd October 2024 and is still NOT COMPLETED as of today 26th January 2025. Customer service we’re supposed to be chasing this up but have still not got back to my elderly parents, which has resulted in me having to intervene. Staff in store very unhelpful!!! Wickes very quick to take your money but the after care appalling!!!
I would very much appreciate if somebody could get in touch with me ASAP.
January 26, 2025
Unprompted review
Reply from Wickes - Chorley
Hi Caroline, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with. This is not the level of service we try to deliver here at Wickes. - AH
Purchased a kitchen from wickes in…
Purchased a kitchen from wickes in Chorley
Spoke with 3 companies but Chris who looked after us was a standout from everyone
He was a very knowledgeable patient and above all he cared about what I wanted .
He wasn’t pushy but gave me ideas and eventually we got to the conclusion
Wickes are very lucky to have a member is staff who really cares about the customer, customer service in most industries now seems to be a thing of the past,
Thank you Christ
January 17, 2025
Unprompted review
Reply from Wickes - Chorley
Hey Richard, thanks for your review and we truly appreciate you taking the time to share your feedback and highlight the excellent service you received. It's wonderful to hear that Chris was able to help you save a significant amount of money while ensuring you received the same high-quality products. We're incredibly proud of our team's commitment and enjoy your new space! - Dylan
Seamless Experience - Highly recommended
I have just ordered my new kitchen after alot of help from Chris Price, Design Consultant. His knowledge, professionalism and enthusiasm made choosing the right kitchen and products a seamless experience. Can highly recommend him and Wickes as delivery arriving in less than 3 weeks.
January 9, 2025
Unprompted review
Reply from Wickes - Chorley
Hello Deborah, thank you for sharing your positive experience with us. We're thrilled to hear about the seamless experience you had with Chris, and how his expertise made choosing your new kitchen so easy. We appreciate you taking the time to leave this feedback, and we're delighted that your kitchen is arriving so quickly, enjoy your new space! - Dylan
Totally ignored from start to nearly…
Totally ignored from start to nearly finish - had to get a fitter of our own to complete for Xmas .
False delivery dates . Wrong items . Ignored . Damaged items . The list is endless . I want a senior manager to contact us asap please , Josh has our emails with all issues , we signed them job off but spoke to the credit company and advised them to hold funds and not release until we are satisfied.
I cannot believe the customer service representative Alisdair ignored us for two weeks - yet asked our fitter for updates on how the job was going , our fitter didn’t even reply back to Alisdair in the end as he was caught in the middle and as frustrated as us as he wanted and needed to complete the job , I’ve never in 45 years had such bad service from a company - absolutely disaster using Wickes DISASTER .
I can’t get my head around how your still getting new business ?
Literally every single thing was wrong !! I’m pretty much lost for words on this and the email we have sent with every issue does not read nor reflect very well , I’m having to leave this review in Hope Someone does get back to us - please don’t blame Xmas . This was going on all of December and we pleaded for an email or call ——- still nothing !
December 19, 2024
Unprompted review
Reply from Wickes - Chorley
Hi There, thanks for taking the time to share this feedback, we are sorry to hear about your recent experience with Wickes, so that we can look into this further, we have now requested further details via Trustpilot. RD
We are very happy with the work that…
We are very happy with the work that has been done to our bathroom. I’d highly recommend having your bathroom done by Wickes. In particular D Tiled bathrooms who were if nothing but spectacular. Our bathroom was a hot mess and they brought it to the 21st century. They were thorough and very clean. I thought I’d need to clean up after they left but they left my house so neat and tidy after they were done. If I had ten bathrooms I’d definitely request that they do it!
October 28, 2024
Unprompted review
Reply from Wickes - Chorley
Hi Gwen, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We greatly appreciate this feedback and hope that you enjoy your new space. - FB
Happy customers
Our experience of having Chris assist us with our kitchen design has been completely positive throughout. We are delighted with his plan, the help given in store and the seamless and accurate delivery of our order prior to installation. Thank you and we would recommend this service.
August 9, 2024
Unprompted review
Reply from Wickes - Chorley
Hi There, thanks for taking the time to share this feedback. RD
Had a kitchen designed by Chris Price
Had a kitchen designed by Chris Price. Very professional and helpful. Many thanks.
September 28, 2024
Unprompted review
Reply from Wickes - Chorley
Hi, Glenn. Thank you for taking the time to share your review with us. I'm really pleased to see that, Chris, was very professional and helpful during your kitchen design. Thank you again for your kind feedback. - Scott H
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.