Wickes - Cirencester Reviews 

137
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TrustScore 4.5 out of 5

4.7

Love Lane, Cirencester Metric Trade Park, Cirencester Gloucestershire, GL7 1YQ, GB

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Rated 5 out of 5 stars

I absolutely love shopping at Wickes Cirencester. It’s always a pleasure to walk through the doors. The staff are so friendly, welcoming and always go above and beyond to help. A special mentio... See more

Company replied

Rated 5 out of 5 stars

🎨💛 A huge thank you to our lovely local community for kindly providing us with paint for our school! We’re looking forward to creating a calm, welcoming space where our children can relax, feel sa... See more

Company replied

Rated 4 out of 5 stars

I had a quote for a new bathroom. 5star service from Steve ( Cirencester), he listened to my needs, was very patient and delivered what I asked for. No hard sell or push for more expensive items... See more

Company replied

Rated 5 out of 5 stars

A huge thank you to Wickes for supporting our local community garden! We were delighted to receive practical gardening tools and PPE. This means our members have the equipment they need to get invo... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Cirencester

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Love Lane, Cirencester Metric Trade Park, Cirencester, Gloucestershire, GL7 1YQ, United Kingdom

  • +441285644349

4.7

Excellent

TrustScore 4.5 out of 5

137 reviews

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4.7

All reviews

(137)

14,656 reviews in the last 12 months

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Rated 5 out of 5 stars

I absolutely love shopping at Wickes…

I absolutely love shopping at Wickes Cirencester. It’s always a pleasure to walk through the doors. The staff are so friendly, welcoming and always go above and beyond to help.

A special mention to Marie on the till, who always greets you with a cheerful “Good morning” or “Good afternoon” whenever you walk into the store. She’s always smiling and happy, whatever the day, and that genuinely makes my day.

All the staff are incredibly helpful and knowledgeable. They always seem to know exactly where everything is, and if they don’t, they’ll happily look into it for you and let you know whether it’s something that can be ordered or when it might be coming back into stock.

It’s the little things that make such a difference, and the team really do make shopping there a pleasure. Excellent customer service all round. Keep up the good work!

November 3, 2026
Unprompted review
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Reply from Wickes - Cirencester

Hi Cotswold Chap, Thank you for your kind review about our team in our Cirencester store. Thanks for specifically mentioning our store colleague Marie. We appreciate your review and your business. DG

Rated 5 out of 5 stars

🎨💛 A huge thank you to our lovely local…

🎨💛 A huge thank you to our lovely local community for kindly providing us with paint for our school! We’re looking forward to creating a calm, welcoming space where our children can relax, feel safe and take some time to recharge. 🌈✨

We really appreciate your kindness and support in helping us make our school an even more special place for our children. 🏫💛

August 1, 2026
Unprompted review
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Reply from Wickes - Cirencester

Hi Laura. We are so pleased to hear about your positive experience and that we could support your local school. It is wonderful to know that the donated paint will help create a calm, safe, and welcoming space for the children to enjoy. We truly appreciate your kind words and are delighted to be a part of such a meaningful project for your community. - Andrew

Rated 5 out of 5 stars

Wickes Community Programme

I used the Wickes Community Programme to support a local school mural and had the most positive experience from start to finish. The manager of the Cirencester Community Programme was so lovely and made the whole process very easy . The programme is funding materials for a large decorative mural to go in a high traffic area of a local school and will make such a positive contribution to the interior

September 30, 2026
Unprompted review
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Reply from Wickes - Cirencester

Hi Katherine, We are so pleased to hear about your positive experience with our Community Programme! It's wonderful that the manager was lovely and made the process easy. We're delighted that the programme is supporting such a positive contribution to the school. - Sean

Rated 5 out of 5 stars

Bathroom design visit

Felt listened to, lovely design that stuck to the ideas I had mentioned previously.

Wasn’t rushed into anything.

Sandra was fantastic

September 28, 2026
Unprompted review
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Reply from Wickes - Cirencester

Hi, Mrs Caine. Thank you for taking the time to share your review with us. We're delighted to see that you had a great experience during your design process. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

A fantastic experience with Sandra at…

A fantastic experience with Sandra at Wickes Cirencester. Really understood what I was looking for and translated it into fantastic design and layout for all the rooms in a major renovation project. Really knowledgable about the whole product range and had great ideas to build on my initial thinking. Would highly recommend seeking out Sandra for your project.

September 26, 2026
Unprompted review
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Reply from Wickes - Cirencester

Hello Jo, We are so pleased to hear about your fantastic experience with your major renovation project! It's wonderful that Sandra understood your vision and translated it into a fantastic design and layout. We are delighted that their knowledge and ideas were so helpful. -JG

Rated 5 out of 5 stars

Excellent 👌🏻

Managed to find the exact paintbrushes I needed!

September 7, 2026
Unprompted review
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Reply from Wickes - Cirencester

Hi Gemma, We're glad we had the exact paintbrushes you were looking for. We appreciate your feedback! - FC

Rated 5 out of 5 stars

Marie is fantastic

Marie is fantastic, always so helpful and such a pleasure to deal with. Her optimism is infectious.

September 18, 2026
Unprompted review
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Reply from Wickes - Cirencester

Hi MTierney,

Thank you for taking the time to share your wonderful review with us. We are delighted to hear that Marie is always so helpful and a pleasure to deal with. -Ellysse

Rated 5 out of 5 stars

We were lucky enough to get some…

We were lucky enough to get some funding through their community programme which has helped us improve our DT projects across our school.

Thank you

March 18, 2026
Unprompted review
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Reply from Wickes - Cirencester

Hi Johnathon, We are so pleased our community program could help enhance your school's DT projects. Thank you for sharing your positive experience! -Ellysse

Rated 4 out of 5 stars

I had a quote for a new bathroom

I had a quote for a new bathroom. 5star service from Steve ( Cirencester), he listened to my needs, was very patient and delivered what I asked for. No hard sell or push for more expensive items.

I accepted quote. Unfortunately after plumber visit I cancelled but stress that after contacting to cancel it was done quickly and with good grace, no attempt to pressure me into continuing.

I would happily go back to them if need be at a later date.

September 1, 2026
Unprompted review
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Reply from Wickes - Cirencester

Hi, Cindy. Thank you for taking the time to share your review with us. We're delighted to hear Steve in Cirencester provided such attentive, pressure-free service and that your cancellation was handled quickly and professionally. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

A huge thank you to Wickes for…

A huge thank you to Wickes for supporting our local community garden!
We were delighted to receive practical gardening tools and PPE. This means our members have the equipment they need to get involved, enjoy gardening and, most importantly, stay safe while taking part.
Your support makes a real difference to our local gardening project and helps us create a welcoming space where members of the community can come together, learn new skills and enjoy being outdoors.
Thank you, Wickes, for supporting local community gardening projects and helping our garden grow!

September 14, 2026
Unprompted review
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Reply from Wickes - Cirencester

Hi, we are so pleased to hear about the wonderful impact our support had on your local community garden! It's fantastic that our contribution of tools and PPE helps your members get involved, enjoy gardening, and stay safe. We are delighted to know our support makes a real difference. -LG

Rated 5 out of 5 stars

Thank you to Marie and all at Wickes…

Thank you to Marie and all at Wickes for the paint to re-vitalise our school corridor. Marie couldn't have been more helpful. Thank you!

June 12, 2026
Unprompted review
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Reply from Wickes - Cirencester

We're so pleased to hear about your positive experience and that Marie was so helpful in providing paint to revitalise your school corridor, KP. Thank you for your kind feedback. - Andrew

Rated 5 out of 5 stars

True community spirit!

What a wonderfully supportive store and team at Wicks.
Having just taken over Headship of Eastcombe Primary school I knew a lick of paint was needed to freshen up the front railings.
Wicks provided me the paint for FREE!!! Delivered on time with a smile as well. Now I just need to find a volunteer and some time to get the job done…..
THANK YOU WICKS!

September 1, 2026
Unprompted review
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Reply from Wickes - Cirencester

We are so pleased to hear about your positive experience and that we could support your school, Keely! It's wonderful that our paint will help freshen up the railings. We appreciate your kind words. - Andrew

Rated 5 out of 5 stars

Tom helped on the phone before arrival

Tom helped on the phone before arrival, came to check products with me, went to get more from warehouse and then loaded my car. Polite and friendly...a real asset!

September 10, 2026
Unprompted review
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Reply from Wickes - Cirencester

Hi, Nicky. Thank you for taking the time to share your review with us. We're really pleased to see that Tom, was helpful and friendly during your visit, providing excellent customer service. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Helpful and polite

I purchased several bags of Topsoil and Compos, I was severed by Dana a cheerful young lady and was asked if I needed a hand. A lovely polite chap at Wickes lifted all the bags into my car for me. Thank you for such an amazing service.

September 5, 2026
Unprompted review
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Reply from Wickes - Cirencester

We're so pleased to hear about your positive experience, Nichola! It's wonderful that our team, including Dana were so cheerful and helpful, making your visit easier by assisting with your purchases. Thank you for your kind feedback. - Andrew

Rated 5 out of 5 stars

Served by Marie

Served by Marie, excellent service and easy checkout

September 8, 2026
Unprompted review
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Reply from Wickes - Cirencester

Hi Paul, We are glad you had such a positive experience with our service and checkout process. We appreciate your kind words. - FC

Rated 5 out of 5 stars

Marie at the Cirencester branch is a…

Marie at the Cirencester branch is a star. Always happy to help and super cheerful. She brightens up my day of DIY!

September 8, 2026
Unprompted review
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Reply from Wickes - Cirencester

Hello, We're so glad to hear our team member brightened your day with their helpful and cheerful service! We appreciate you sharing your positive experience. - FC

Rated 5 out of 5 stars

Very useful store for all-round…

Very useful store for all-round property projects. We’re currently fixing guttering to a summerhouse and it’s been so useful to buy it at our Cirencester Wickes store. A member of staff even went on the hunt for brackets when the shelf in store was empty. Very helpful.

September 5, 2026
Unprompted review
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Reply from Wickes - Cirencester

Hi, Mr Frost. Thank you for taking the time to share your review with us. We're delighted to see that you find our Wickes store in Cirencester to be very useful for your projects, we're also happy to see you find our staff to be helpful. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Would just like to say a big thank you…

Would just like to say a big thank you to Sandra. Choosing a new kitchen can be a daunting experience but she made the process so easy. We kept changing our minds and she was so patient and continued to be supportive.
She is an asset to the Wickes kitchen team and we will have no hesitation in recommending her to friends and family

Chris and Dawn

August 28, 2026
Unprompted review
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Reply from Wickes - Cirencester

We're so pleased to hear about your positive experience with your kitchen design! It's wonderful that Sandra made the process easy and was so patient and supportive, even with changes. We appreciate your recommendation! -AK

Rated 1 out of 5 stars

Attitude of staff

Although the store was well stocked with what we needed and went for some of the staff need to get an update on there attitude, rudeness and walking around with a face like a slapped bottom, the one on the till didn't even say please or thankyou and just threw the receipt on the till instead of handing to us, they wanna be grateful they have a job so this review is more about the attitude issue not the products

August 8, 2026
Unprompted review
Wickes - Cirencester logo

Reply from Wickes - Cirencester

Hi Andrew, We are truly sorry to hear about your negative experience with our staff's attitude and the service you received at the till. This is certainly not the impression we want to leave with our customers, and we appreciate you bringing this to our attention. We will be addressing this internally to ensure improvements are made. - AB

Rated 5 out of 5 stars

Great community support

We applied for the community grant for wood to create new stalls for our yearly school fete, Marie was lovely to deal with and very efficient. Such a great way to support the local community and we will be able to make money each year with our new stands!

May 15, 2026
Unprompted review
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Reply from Wickes - Cirencester

Hi, Fran. Thank you for taking the time to share your review with us. We're delighted the Community Grant could help support your school fete. We wish you every success with the new stalls and hope they continue to support fundraising efforts for years to come! Thank you again for your kind feedback. - Scott H

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