Wickes - Clifton Reviews 

57
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TrustScore 4.5 out of 5

4.6

Wynne Avenue, Clifton Swinton Greater Manchester, M27 8FU, GB

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Rated 5 out of 5 stars

We have just had our kitchen and utility room fitted after an extension. Our design consultant, Molly, was truly fantastic. After visiting a few other places, we were really impressed by her, and... See more

Company replied

Rated 5 out of 5 stars

Alice was generous with her time throughout the entire process. She made us feel listened to and was clear with her responses to any queries. We really valued her experience and expertise, guiding us... See more

Company replied

Rated 5 out of 5 stars

Our designer Alice was incredibly helpful throughout the entire process of buying our kitchen. There are so many options and design considerations, but she took the extra time to make sure we were com... See more

Company replied

Rated 1 out of 5 stars

DO NOT ORDER A KITCHEN FROM THIS STORE OF COMPANY!! Alice measured my kitchen wrong. Store manager tried to blame me for their mistakes. 4 delivery attempts later im still missing parts. One of the... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Clifton

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Wynne Avenue, Clifton Swinton, Greater Manchester, M27 8FU, United Kingdom

  • +441617279277

4.6

Excellent

TrustScore 4.5 out of 5

57 reviews

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4.6

All reviews

(57)

14,656 reviews in the last 12 months

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Rated 5 out of 5 stars

We have just had our kitchen and…

We have just had our kitchen and utility room fitted after an extension. Our design consultant, Molly, was truly fantastic. After visiting a few other places, we were really impressed by her, and she was probably the main reason we chose to get our kitchen from Wickes.

Molly was not overly pushy about selling us things we didn't need, and she had a keen eye for detail. She was even kind enough to come and measure up after the first fit to make sure the designs would work as discussed. She was also very knowledgeable about how the build itself would go, not just the kitchen products, so she could tell us when things needed to be ordered by.

The products themselves were high quality, and we are really happy with how our kitchen and the units in the bathroom turned out.

May 30, 2026
Unprompted review
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Reply from Wickes - Clifton

Thank you for taking the time to share your review with us. We are delighted to hear that Molly provided such exceptional support throughout your extension project. It is wonderful to know that her attention to detail, extensive knowledge of the building process, and dedication to ensuring the measurements were precise made such a positive impression. We are thrilled that you are so pleased with the high quality of the products and the finished look. Thank you again for your kind feedback. -AK

Rated 5 out of 5 stars

Our designer Alice was incredibly…

Our designer Alice was incredibly helpful throughout the entire process of buying our kitchen. There are so many options and design considerations, but she took the extra time to make sure we were completely satisfied. Thank you!

September 25, 2026
Unprompted review
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Reply from Wickes - Clifton

Hi, Paul. Thank you for taking the time to share your review with us. We're really pleased to see that your design consultant, Alice was very helpful from start to finish, taking the time to make sure you got the design you wanted. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Expert customer service delivery

Alice was generous with her time throughout the entire process. She made us feel listened to and was clear with her responses to any queries. We really valued her experience and expertise, guiding us through the process of creating our new kitchen. Thank you.

September 22, 2026
Unprompted review
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Reply from Wickes - Clifton

Hello Emma, We are so pleased to hear about your fantastic experience with your new kitchen! It's wonderful that Alice was so generous with their time and made you feel listened to. We truly appreciate your kind feedback. -JG

Rated 5 out of 5 stars

Molly was amazing, she couldn't do enough for us.

Molly was so great, she thought of every detail and created a kitchen we couldn't have thought of ourselves. She was such a great advisor and knew her stuff. We are so pleased with our new kitchen design and can't wait for it to be completed.

August 22, 2026
Unprompted review
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Reply from Wickes - Clifton

Hi Christine, We're so pleased to hear about your fantastic experience! It's wonderful that our designer thought of every detail and created a kitchen you couldn't have imagined yourselves. We're delighted you're so pleased with your new kitchen design. - Sean

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

We honestly cannot praise Molly at Wickes Clifton enough. She was absolutely amazing from start to finish and genuinely went above and beyond for us in every possible way.

From the moment we dealt with her, she was so warm, friendly, patient and helpful. Nothing ever felt like too much trouble, and she made what could have been a really stressful experience feel so much easier. She took the time to listen to what we needed, answered all of our questions and made sure we felt looked after the whole way through.

What really stood out to us was how much effort she made to accommodate us. She genuinely dropped everything to help us when we needed it and made us feel like we were a priority, which meant so much. You do not get customer service like that everywhere, and it honestly made such a difference to our whole experience.

Molly was professional but also so lovely and down to earth, which made everything feel really easy and comfortable. She was knowledgeable, reassuring and just an absolute pleasure to deal with. At no point did we feel rushed or like we were being a nuisance, even when we had questions or needed extra help.

It is so easy to complain when something goes wrong, but I think it is just as important to recognise someone when they have done an exceptional job, and Molly absolutely deserves that recognition. She is a real credit to Wickes Clifton and exactly the kind of person you want representing a company.

I would 100% recommend Wickes Clifton based on the service we received from Molly alone, and I would happily come back again knowing we would be looked after so well.

Thank you so much, Molly, for all your help, patience and kindness. You really were an absolute star and made the whole experience so much better for us. 💕✨

August 31, 2026
Unprompted review
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Reply from Wickes - Clifton

We are incredibly pleased to hear about your exceptional experience. It's wonderful to know that Molly went above and beyond, providing such warm, patient, and helpful service. We truly appreciate you sharing your kind words. -AK

Rated 5 out of 5 stars

Molly Hooley - Wickes Clifton

I met Molly when I decided to update my kitchen and bathroom. From the very beginning, she took the time to understand my needs and preferences and designed both spaces to suit my requirements perfectly.

Throughout the design process, Molly was very accommodating and made changes whenever needed. I was extremely pleased with her attention to detail, professionalism, and personal approach. She made the whole experience much easier and more enjoyable.

The delivery and all the finer details were handled very efficiently, and throughout the installation process, I was able to liaise easily with Molly and the team at Wickes whenever I had any questions or needed support.

A big thank you to Molly and the entire Wickes team for their excellent service, support, and commitment. I am very happy with the results and would highly recommend their services.

February 14, 2026
Unprompted review
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Reply from Wickes - Clifton

Hi, Karan. Thank you for taking the time to share your experience with us. We're delighted to hear that Molly provided such attentive and professional service throughout your kitchen and bathroom projects. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

We had the privilege of meeting with…

We had the privilege of meeting with Alice to discuss our new kitchen design and she was so welcoming, attentive, great listener and all round amazing person to help design our new kitchen.
She’s understood our wants and needs for a new bigger kitchen space and made this happen with her design skills and knowledge.
When we re-visited to finalise our design, she made the changes that we needed and helped with every aspect of making the kitchen more spacious and easy to work with.
She has a lovely friendly manner and was a genuine nice person to work and speak with. She has made our new kitchen even better than we ever expected and can’t thank her enough.

July 2, 2026
Unprompted review
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Reply from Wickes - Clifton

Thank you for sharing your wonderful experience, Paul and Vicky. We are so pleased to hear that Alice was welcoming, attentive, and helped bring your vision for a bigger, more spacious kitchen to life. It's fantastic that her design skills and friendly manner made such a positive impact, exceeding your expectations. - AB

Rated 5 out of 5 stars

Shan and Daniel - Consultation

We came to have a consultation with Alice and she was so informative, and a very lovely person to talk to. She understood everything we wanted and listened to all the little details. We can’t wait to see the design she plans for us and have another chat with her. She’s a credit to your team.

August 1, 2026
Unprompted review
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Reply from Wickes - Clifton

We are so pleased to hear about your positive experience and that Alice was so informative and lovely to talk to. It's wonderful that she understood your needs and listened to all the details. We appreciate your kind words! - AB

Rated 5 out of 5 stars

Fantastic service!

The appointment system was easy. When we arrived at the Clifton store we received a warm welcome and offered refreshments. Molly was amazing and looked after us, She is very knowledgeable and guided us through the process. She was attentive and generated 3D imaging showing the different options of how our kitchen would look. This was extremely helpful. We were concerned the day after about the measurements we had given to her. We needn't have worried as Molly came out and checked everything for us. Just sitting back now and waiting for the delivery.

July 14, 2026
Unprompted review
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Reply from Wickes - Clifton

Hi Lynne, thank you for sharing your wonderful feedback. We are delighted to hear that our appointment system was easy to use and that you received a warm welcome. It's fantastic that Molly provided such knowledgeable and attentive service, and that the 3D imaging was so helpful. We are also pleased that we could address your concerns promptly. -LR

Rated 5 out of 5 stars

Molly has been amazing

Molly has been amazing. Don't know what I would have done without her. Completely got what we needed, came to check measurements and has been proactive about dealing with any issues. As a result we are also getting a bathroom with Molly's support.

July 1, 2026
Unprompted review
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Reply from Wickes - Clifton

Hey there, thanks for your amazing feedback and I'm glad you enjoyed the service from Molly throughout your design experience at our Clifton store, enjoy your new spaces! - Dylan

Rated 5 out of 5 stars

We are looking to update our bathroom

We are looking to update our bathroom, so we booked an appointment on line for a home visit. The booking system was easy to follow. We received a confirmation email immediately, advising the name of the staff member who would be visiting. In our case it was a gentleman called Shear. We also received a follow up telephone call and text the day before confirming the appointment. Shear arrived on the dot, and took measurements of the bathroom, and we chatted over ideas. We then made a follow up show room appointment, where we were able to see our bathroom in 3D. Having already mentioned what was important to us, Shear had started the design. He accompanied us around the bathroom section where we were shown examples of the products. Back at the design station Shear was able to input our choices into the computer. This was excellent, as he was able to show us different layouts of the room, and what worked and didn't work. His knowledge was impressive, and he came up with some good ideas for large spaces in a bathroom. He was patient, friendly and professional. He informed us of the procedure, and was not pushy. It all made for a lovely experience. Excellent service from Shear.

June 22, 2026
Unprompted review
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Reply from Wickes - Clifton

Hi Susan, We are delighted to hear about your positive experience with our bathroom design service. It's wonderful that the booking process was smooth and that Shear provided excellent guidance, making the design process enjoyable and informative. We appreciate you sharing your feedback. - Sean

Rated 5 out of 5 stars

We recently booked a home visit…

We recently booked a home visit appointment with our nearest wicks store (Clifton) for a new kitchen design. Molly was so helpful from start to finish. Molly called me before our appointment date to run through a couple of things before she visited our home to measure up, then went off to put 3 designs together for us. We chose one of the designs with a few tweaks which Molly so kindly added for us. Mollys service and experience was outstanding she made the whole experience relaxing and easy. She definitely knows what she’s doing. Thank you.

May 23, 2026
Unprompted review
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Reply from Wickes - Clifton

We are so pleased to hear about your positive experience with Molly and the successful design of your new kitchen. We are glad our assistance with the designs and tweaks met your expectations. Thank you for your feedback! -AK

Rated 5 out of 5 stars

Molly at the Clifton store is amazing

Molly at the Clifton store is amazing! She is a really nice friendly person who puts you at ease and listens to your requirements. She has the patience of a saint, taking time to explain fully, weigh up the options with us- oh, and she totally knows her stuff.
Thanks Molly for making it a lovely experience. X

May 31, 2026
Unprompted review
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Reply from Wickes - Clifton

Hi, we are so pleased to hear about your positive experience. It's wonderful that our team member was so helpful and knowledgeable. We appreciate your kind feedback. -LG

Rated 1 out of 5 stars

DO NOT ORDER A KITCHEN FROM THIS STORE…

DO NOT ORDER A KITCHEN FROM THIS STORE OF COMPANY!!

Alice measured my kitchen wrong. Store manager tried to blame me for their mistakes. 4 delivery attempts later im still missing parts. One of the deliveries items arrived smashed up, and the delivery firm did not right down it was damaged

May 26, 2026
Unprompted review
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Reply from Wickes - Clifton

Hi, Luke. Thank you for taking the time to share your review with us. I'm really sorry to learn of the issues you've had with your kitchen order. I've sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H

Rated 5 out of 5 stars

Fantastic Delivery Driver

I want to tell Wickes how much of an amazingly fantastic delivery driver they have. Michael Leather delivered to my home for the Clifton branch in Manchester today. He is the most polite, helpful and respectful member of your staff I have ever met. Nothing was too much trouble for him and I really appreciate that. He will make me purchase again from Wickes because of how respectful he is. I'd give six stars if I could because of him.

May 8, 2026
Unprompted review
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Reply from Wickes - Clifton

We appreciate you sharing your positive delivery experience! We're happy to hear that Michael Leather was so polite, helpful, and respectful. It's great to know their service will encourage you to purchase from us again. Thank you for your feedback. -AK

Rated 5 out of 5 stars

Thank you Molly

Molly at the Clifton store has been amazing helping us to design our new kitchen. We can't wait to see the finished result when it is fitted

May 3, 2026
Unprompted review
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Reply from Wickes - Clifton

Hi, Jackie. Thank you for taking the time to share your review with us. We're delighted to see that your design consultant, Molly, was amazing throughout your design appointment. Please do keep us updated on your project. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Molly is absolutely brilliant she…

Molly is absolutely brilliant she helped us choose our kitchen she came up with suggestions we never thought off. She knows her job inside and out. She is a lovely young lady. I recommend her expertise to anyone wanting a new kitchen.

April 6, 2026
Unprompted review
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Reply from Wickes - Clifton

We're happy to hear that you had such a positive experience. It's great to know that Molly's suggestions and expertise were helpful in choosing your new kitchen. Thanks for your review. -AK

Rated 5 out of 5 stars

10/10 would recommend

Very positive experience using their design consultant services. Alice was so helpful and attentive, nothing was too much trouble for her. 10/10 would recommend. Look forward to seeing the draft plans for the kitchen/bathroom! Thank you!

April 8, 2026
Unprompted review
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Reply from Wickes - Clifton

Hi Christina, we appreciate you sharing your positive experience with our design consultant services. We're so glad that you found the service helpful and attentive. Thank you for your recommendation! -LG

Rated 5 out of 5 stars

Great service from Anam .

Great service from Anam that made our selection very easy .Also great delivery service .

March 14, 2026
Unprompted review
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Reply from Wickes - Clifton

We appreciate you taking the time to leave us this review! We're so glad to hear that Anam made your selection easy. -AK

Rated 5 out of 5 stars

Molly is outstanding

I cannot speak highly enough about Molly (Wickes - Clifton). Her knowledge, attention to detail and diligence is second to none. Having Molly help with our kitchen design has made this whole process very smooth and straightforward. Molly' dedication is exceptional and she is a major asset for Wickes Clifton. Although, I live in the Lake District and there are Wickes stores closer to me, I will always go to Molly at Wickes Clifton for any Kitchen and Bathroom in the future as her expertise is unparalleled!

March 15, 2026
Unprompted review
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Reply from Wickes - Clifton

Hi Ollie, We appreciate you sharing your experience. We're happy to hear that our colleague's knowledge and diligence made your kitchen design process smooth. It's great to know that their dedication exceeded your expectations. Thanks again for the kind feedback.

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