Wickes - Clifton Reviews 

50
TrustScore 4.5 out of 5

4.5

Wynne Avenue, Clifton Swinton Greater Manchester, M27 8FU, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We came to have a consultation with Alice and she was so informative, and a very lovely person to talk to. She understood everything we wanted and listened to all the little details. We can’t wait to... See more

Company replied

Rated 5 out of 5 stars

The appointment system was easy. When we arrived at the Clifton store we received a warm welcome and offered refreshments. Molly was amazing and looked after us, She is very knowledgeable and guided u... See more

Company replied

Rated 5 out of 5 stars

We recently booked a home visit appointment with our nearest wicks store (Clifton) for a new kitchen design. Molly was so helpful from start to finish. Molly called me before our appointment date to r... See more

Company replied

Rated 1 out of 5 stars

DO NOT ORDER A KITCHEN FROM THIS STORE OF COMPANY!! Alice measured my kitchen wrong. Store manager tried to blame me for their mistakes. 4 delivery attempts later im still missing parts. One of the... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Clifton

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Wynne Avenue, Clifton Swinton, Greater Manchester, M27 8FU, United Kingdom

  • +441617279277

4.5

Excellent

TrustScore 4.5 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(50)

13,664 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

We had issues with an integrated fridge…

We had issues with an integrated fridge freezer not working correctly. We had an engineer to look at the freezer and they advised that the fitter never fitted a vent to allow cold air to circulate and this was the reason the freezer was not as cold as it should be.
We approached Wickes but as it was outside there guarantee period they refused to help.

July 17, 2025
Unprompted review
Wickes - Clifton logo

Reply from Wickes - Clifton

Hi, Mark. Thank you for taking the time to share your review with us. We regret to hear about the issue with your integrated fridge freezer and the ventilation problem. I have sent you a request for more information so I can check this for you. Thanks again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Highly recommend- Molly is a star!

I cannot recommend Wickes and in particular Molly enough! Molly designed our bathroom last year and so impressed were we with our experience we have returned this year to have our kitchen designed by her too! The skill and expertise Molly has in how to maximise the space in the room is superb. She has endless patience and made many changes to the original design to accommodate everything we wanted in both the bathroom and kitchen. We always felt Molly was just as invested as us in creating the most beautiful bathroom and kitchen possible for our home. We love both the bathroom and kitchen. I wouldn’t hesitate to use Wickes and Molly again and would highly recommend! Please start doing fitted bedrooms now!!

July 27, 2025
Unprompted review
Wickes - Clifton logo

Reply from Wickes - Clifton

Hi, Lisa. Thank you for taking the time to share your review with us. I'm really happy to see that your design consultant, Molly was excellent during both your bathroom and kitchen designs. I'm pleased to see that Molly showed endless patience and was very accommodating during the process. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Wickes are so lucky to having molly the…

Wickes are so lucky to having molly the kitchen designer working for them a wonderful delightful young lady who made the experience so easy someone who was very diligent and gave us multiple choices of designs we was very impressed on her product knowledge as well overall absolutely brilliant well done molly and we would highly recommend you Ray & Julie

July 11, 2025
Unprompted review
Wickes - Clifton logo

Reply from Wickes - Clifton

Hi, Ray. We appreciate you taking the time to share your experience with us. We're happy to hear that you found our kitchen designer's, Ray and Julie, to be helpful while planning your new kitchen and that you were impressed with the service provided. Thanks again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Building a ramp for my dog to climb in car

I went into Wickes store at Clifton, Greater Manchester, to purchase components to make a dog ramp for my car. I had postoperative design and had selected products the Wickes Web site. Unfortunately, I was to buy via click and collect. In store I explained my needs to Clare, who asked Dean to assist me, which was especially important given my disabled status. Can was meticulous in matching good to my spec and project purpose. Even to the point of helping to load my car, Can was extra helpful. Best service I've enjoyed in years.

July 4, 2025
Unprompted review
Wickes - Clifton logo

Reply from Wickes - Clifton

Hey Andrew, thank you for your positive feedback regarding the service from Clare and and Dean in our Clifton store! - Dylan

Rated 2 out of 5 stars

Just been to Wickes in Clifton

Just been to Wickes in Clifton, Manchester. What a depressing experience. The staff serving on the tills really need to make some sort of an effort to engage with customers. You want to make more people buy from you start with your staff customer service which is currently nil.

June 30, 2025
Unprompted review
Wickes - Clifton logo

Reply from Wickes - Clifton

We appreciate your feedback and we're sorry your visit was disappointing. We'll address your comments about customer engagement with our team to improve the service-GS

Rated 2 out of 5 stars

Fitted a new kitchen for my mother in…

Fitted a new kitchen for my mother in law, not the strongest carcasses i have worked with, lots of small parts missing from sealed bags but the worse for me were the aluminium edging strips that profile is nothing like the worktops, lots of filing aluminium required.

June 25, 2025
Unprompted review
Wickes - Clifton logo

Reply from Wickes - Clifton

We appreciate your feedback and time. We're sorry to hear about the missing parts and the issues you faced with the edging strips. We will investigate these concerns. TW

Rated 5 out of 5 stars

We had a lovely experience at Wickes with Selma

We had a lovely experience at Wickes with Selma leading the way in designing our kitchen. Selma was fantastic - always accommodating and ensuring we were happy at every stage. Extremely patient and helpful in making our plans a reality. Can't thank selma enough and definitely highly recommend her services!

June 12, 2025
Unprompted review
Wickes - Clifton logo

Reply from Wickes - Clifton

Hey Moshe, thank you for your five-star review, and I'm glad you enjoyed the service from Selma throughout your kitchen design experience, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Helpful and friendly staff, competitive prices

Helpful staff, prices were competitive, difficult items in terms of size and weight delivered next working day at reasonable cost.

June 13, 2025
Unprompted review
Wickes - Clifton logo

Reply from Wickes - Clifton

We're happy to hear that our helpful staff and competitive prices met your needs! We're glad we could deliver those difficult items quickly and affordably. Thanks for your feedback.
-AF

Rated 5 out of 5 stars

Thank you Michelle!

Michelle was our kitchen designer and made the whole process of creating our new kitchen simple and clear. It was easy to add or remove aspects of the design throughout the process.
We used our own kitchen fitter and had any support we needed in terms of fitting always available.
Finally we are really happy with the end result. Thank you Michelle

April 1, 2025
Unprompted review
Wickes - Clifton logo

Reply from Wickes - Clifton

Hey Sarah, thank you for your amazing review, and I'm glad you enjoyed the service from Michelle throughout your kitchen design, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Just bought some paint in the Clifton…

Just bought some paint in the Clifton store and Claire the assistant made my shopping experience really pleasant, she was the best shop assistant I have come across in years, she was so helpful and pleasant, she went above and beyond to find the item I wanted and I think she deserves a mention. She made my day, I will definitely return, Thank you.

May 25, 2025
Unprompted review
Wickes - Clifton logo

Reply from Wickes - Clifton

Hi Susan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Claire in our store and that they provided you with useful advice. -AH

Rated 1 out of 5 stars

Lesson learnt

Called in Salford branch yesterday to buy a can of GT85, great customer service at the till and no queue. Went to use it today but I was curious about the weight so put it on my kitchen scales, it should contain 400ml of fluid but only weight around 370ml including can and cap. I don't think people testing it in store would have used so much. No point in going back for exchange as this was the last one (which probably explains the short fall). Next nearest was Bury a 1 to 1 1/2 hour round trip which would of more than doubled the cost. Lesson learnt ie go somewhere else🙁

May 9, 2025
Unprompted review
Wickes - Clifton logo

Reply from Wickes - Clifton

We appreciate you taking the time to share your experience. We understand your disappointment with the product's weight discrepancy. We strive to ensure our products meet quality standards and are accurately labeled. We value your feedback and will share it with our team for review. TW

Rated 5 out of 5 stars

Molly was amazing

Molly was amazing! She really knows what she is doing, and she did such a brilliant design for our kitchen and utility. She was super friendly, and very patient with our toddler too! We can't wait for our new kitchen.

April 21, 2025
Unprompted review
Wickes - Clifton logo

Reply from Wickes - Clifton

We are thrilled to hear about your positive experience with Molly. It's wonderful to know she was able to create a brilliant design for your kitchen and utility, and that she was so patient with your toddler. We are excited for you to enjoy your new kitchen.
-AF

Rated 5 out of 5 stars

Great experience everytime we buy building materials

I’ve had the pleasure of shopping at Wickes Clifton for all my building material needs, and I can’t speak highly enough of the staff there. They are always incredibly friendly and helpful, greeting every customer with a smile. No matter the size or complexity of the project, they go above and beyond to ensure that I have everything I need. If there’s ever an issue or challenge, they work hard to resolve it quickly and efficiently, making sure I’m completely satisfied with my purchase. The team at Wickes Clifton truly makes the shopping experience enjoyable, and their customer service is second to none. Keep up the fantastic work!

April 7, 2025
Unprompted review
Wickes - Clifton logo

Reply from Wickes - Clifton

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Rated 5 out of 5 stars

A New Kitchen Great Experience

We recently went to look at the Wickes kitchen range and was assisted without any pushy sales pitches. We then saw units we liked and requested that they draw plans for us and we met Molly Hooley. A very knowledgeable helpful person who came to our home within a few days and drew up a couple of plans again within a day or two. After several changes due to my indecisiveness we came up with the final plans. Molly was very patient, understanding and thorough throughout. It is refreshing to see that there are still people that do care about their work and want to make sure the customers gets what they want. Many thanks to Molly.

April 5, 2025
Unprompted review
Wickes - Clifton logo

Reply from Wickes - Clifton

Hi Angela, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Molly in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Molly at Wickes has been fantastic

Molly at Wickes has been fantastic! Changed our kitchen design multiple times with great patience

March 10, 2025
Unprompted review
Wickes - Clifton logo

Reply from Wickes - Clifton

Hi Brendan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Molly in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

We have been to the Clifton branch over…

We have been to the Clifton branch over the last few weeks,the staff are so friendly and helpful with all queries.
We want to say a big thankyou to Clare,Sharon and Jill for all their help today and you are a credit to Wickes

March 2, 2025
Unprompted review
Wickes - Clifton logo

Reply from Wickes - Clifton

Hi Karen, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Friendly and super helpful

All staff were so friendly and helpful but Sharon went over and beyond by helping us to find what we were looking for and answered all our queries in a knowledgeable and reassuring manner...
Lovely lady ! We will be back to Clifton branch of Wickes when we need anything

February 26, 2025
Unprompted review
Wickes - Clifton logo

Reply from Wickes - Clifton

Hey Maria, thanks for your five-star review, and I'm glad you enjoyed the service from Sharon in our Clifton store! - Dylan

Rated 5 out of 5 stars

Had some great help of Claire

Had some great help of Claire, was having an issue with a product thankfully Claire was on hand to resolve it, so a massive thanks to her 👍🏻

February 17, 2025
Unprompted review
Wickes - Clifton logo

Reply from Wickes - Clifton

Hi Steven, We're delighted to hear about your positive experience with Claire. It's fantastic to know that she was able to provide you with the assistance you needed. We strive to provide exceptional customer service, and we're thrilled that Claire was able to make your experience a positive one. - SF

Rated 5 out of 5 stars

Lisa is really good friendly

Lisa is really good friendly, hard working always happy to help

February 17, 2025
Unprompted review
Wickes - Clifton logo

Reply from Wickes - Clifton

Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

I was struggling to find what I needed…

I was struggling to find what I needed so I asked Lisa for help, she was extremely helpful and helped me find everything I needed. Will be coming again 👍🏻

February 17, 2025
Unprompted review
Wickes - Clifton logo

Reply from Wickes - Clifton

Hi Robert, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look