Wickes - Crewe Reviews 102

Having used Wickes previously for a new kitchen we decided to go with them again for our new home. Andy Critchley was very helpful and informative, as was the lady (Dawn?) working alongside him, showing us different designs and colour schemes.
Andy and Ethan Cain were the fitters we were assigned and we cannot recommend them highly enough. They advised on flooring, heating etc and were so professional. Ethan does the majority of the work and he is such a skilled tradesman - he can turn his hand to everything. He is respectful, friendly and possibly the most passionate tradesman in the business. Ethan always left the house clean and tidy and would give us a run down on the work completed that day and what plans were in place for the following day.

A big shout out to Wickes Community Programme and to Jimmy for donating 25 bags of compost to Crewe Heritage Centre, where I am a volunteer, to help with our greening projects.

Visited Crewe branch yesterday looking for tiles for a craft project. Georgia and Val couldn’t have been more helpful. Really friendly, knowledgeable and professional.
I’m a very satisfied customer. Thanks

As a new start up business val, Dean, and all the colleagues have been brilliant helping me with trade pro sign up and product advice. Everyone is helpful and polite.
Store has great availability.

Thanks Lee

Thanks to Dean Longmore and the staff at the Wicks CREWE store for their very generous donation of plastic coated garden canes to the Buxton street Allotment Community volunteer group. They're exactly what we needed.

Bhn volunteers received a shelving unit through the community programme. James the Community Programme coordinator was a very pleasant and helpful young man. He communicated well via email and in person. We are very grateful to Wickes for the kind donation.

Shane from Wickes - Crewe was absolutely amazing. Really understanding and explained everything in detail. He had a big smile on his face and was happy to help!

We recently went in store to plan a new kitchen, it was our first experience with this and was pleasantly surprised by how easy the planning and visualisations were and how professional Andrew was. We weren’t being upsold on anything and he really thought about what our requirements were and made sure we got the best value for our money. We didn’t even look at a competitor for comparison as thought it was reasonably priced and took a liking to Andrew.

Absolutely fantastic, staff are amazing always here to help and give advise. Especially georgie, llindsey and Danny credit to your company

Amazing experience today trying to pick out a perfect pink gloss for my bedroom and they helped me so much even let me pick a colour from the stand and mix the white gloss to make it perfect for me. So helpful, kind and amazing customer service. They were ready to help and very polite.

Excellent service by Shane, was extremely helpful and took his time to ensure I was able to get the paint mixed. Visited again today to come back for a larger tin and again super helpful

Brilliant service, I couldn’t find a few things in the store and the staff did not hesitate to help me. I also had a click and collect too which I collected within 15 minutes of ordering. All went smoothly and the girls on the till were great. Definitely worth the time and money. Great store!

We visited the Crewe store this evening and the staff were extremely helpful especially Colin who went out of his way to assist us with a heavy package. Thank you to the helpful friendly staff you are a credit to your store.

I have been coming to this store for last 3 years and I can honestly say everyone works here are so helpful and knowledgeable. Today the gentleman has helped me called Jimmy and all staff are very friendly and they are happy to help anytime.
Thank you very much much appreciated
Many thanks Alex khorsandi

I received this invitation to write a review. I received a follow up email to ask how my appointment went with the designer. It didn't! It was cancelled last minute on the day. So the request to write a review was pretty ridiculous.

Great initial consultation from Doug at the Crewe store. Only had initial consultation so far, so can't yet vouch for the end to end service but he took our requirements, challenges and style and designed something that exceeded our expectations, helping with all our queries along the way

Sales person, Andrew Critchley., Crewe store. Very helpful and very patient. Professional and friendly. Gave me options on how to complete the job.

Doug Richards at Crewe was so helpful! He made something that we thought was going to be complicated so easy. Thanks you for all your help

Arrived at 6.50 pm for a 7 pm design slot. Designer was busy with another couple. Stayed until 7.45 pm. Store closing at 8 pm. The designer obviously concentrating on his previous booking. Nice guy on the till was apologetic when I said I take it I had wasted my time waiting. No comparison to the absolute professionalism experienced at the local B and Q

Our review is based on the design and customer service from the Wickes Crewe designer only.
We had gone through the will we won’t we replace our kitchen, after going round the main players in replacement kitchens, we wanted to stick to a Crewe outlet and of the top two we decided on Wickes.
The desgner could not have done anymore for us , he created and chopped and changed our ideas on what we wanted tenacity comes to mind , after much what about this and that we had a final design and cost , the cost was within my early estimate .
Before ordering we sat down and brain stormed the pros and cons at which point our future plans didn’t warrant changing our kitchen.
If you are thinking on changing your kitchen the design staff at Crewe we have no hesitation in recommending them for your start point.