Wickes - Crewe Reviews 

I honestly cant praise dean and Doug enough! Dean is the store manager and he helped us price up a kitchen that we had designed at a different place, he took the time to sit with us and go through everything. Doug is the designer and when he arrived he helped the best he could before he had a client in and when finished with his client he quickly designed our kitchen for us before his next client arrived.

10/10 would recommend!

Our experience with the design team was amazing. Max Hardy was always on hand to solve any query and answer any questions. I would highly recommend working with Max to design your kitchen.

Our bathroom project was perfect from start to finish..Max Hardy in sales was invaluable with planning and his customer service was outstanding..first class service.

A great store and the staff are very helpful and friendly. On one occasion helped me locate my lost keys in store. Would definitely recommend.

We went back to Andrew Critchley at Crewe for a new kitchen after he did a brilliant job on our en suite. Andrew produced a great design and was very patient and accommodating through the changes we made on colour and worktops …Thank you!

If we could give Andy Cain and Ethan the fitters 10 stars we would. They carried out some building work as part of the new kitchen to create an open plan kitchen diner, Andy Cain project managed all the resources required which meant that everything went smoothly. Andy also gave some very good advice on several aspects of the kitchen/diner and we are so glad we listened to him.
Ethan made sure that no dust went through to the rest of the house while the building work was carried out ..everyday the area was hoovered … even the drive when any work was done outside.
Ethan works so very hard and his standard of workmanship is exceptional, from his attention to detail through to the finish. We cannot recommend Andy and Ethan highly enough.

While we did have an issue with a faulty appliance soon after the installation we would also like to thank Glenn and Ash from the post installation team for their work in helping to resolve the issue.

We knew about the Wickes Community Programme which exists to provide support for local groups, so we applied, asking for some plywood to use in the Crewe Clean Team swift box project. The application process was very simple and we received a very quick - and positive! - response. Manager James was very helpful and sorted out the order within a few days. The generous donation will mean that we can continue to keep all aspects of the swift box project within Crewe. Thank you.

Excellent service from James spoke to him on the phone and was very polite and friendly helped arrange delivery and went above and beyond to help me out , a really credit to the crewe store and the wickes group

WICKES CREWE

From the kitchen designer, Andrew Critchley right through to the fitters Andy and Ethan Cain, we could not fault anything.

The fitters arrived promptly everyday, and did not leave until the days work was done. They were so professional and their workmanship was 100%. In fact we would describe them as perfectionist's. The skills of Ethan are amazing. They were extremely clean and left everything spotless before they went home. Everyday, before they left they described in full what they would be doing the following day.

We would 100% recommend Andrew Critchley for the excellent design and Andy and Ethan Cain for the installation. We are really pleased with our new kitchen diner, and everyone who has seen it, say "WOW"

UPDATE on DISCRACEFUL WAY FOR A COMPANY TO OPERATE!!! Now 6 months!..and my neighbour is still cooking on a camping stove in his garden...as WICKES have still not returned to complete his kitchen installation....left a half installed kitchen ..with no running water...and no cooking facillities!

Incredible service from all the wickes staff in crewe. Esp Ken, Val, Lindsey and Georgie and others that i dont know their names. Love them all in crewe store as they really been so helpful to me in my mammoth task of renovation. Thank you so so much to all of u.

Always had a great experience at this (Crewe) store over the years with good friendly Staff. The reason I find myself writing this review is due to unfortunate circumstances where I misplaced my Wallet. What can I say, I tracked it down to being at the Store and was very fortunate that staff had found the wallet with all contents still in tact. Much appreciated and returned with a smile.

Called into Wickes in Crewe. We were looking for building supplies but unsure where to find them and what exactly we needed.
Well that was quickly sorted thanks to Dean. He helped us with what we needed.
So helpful and friendly, nothing was to much trouble.
First time going to the Crewe branch but definitely not the last.
Thanks Dean for all of your help and patience.
You are a real asset to the Crewe Wickes.

If it were possible to give 0 stars I would! Wickes should be thoroughly ashamed of themselves.....5 months ago they partly installed a new kitchen for one of my neighbours...there was a problem with some of the parts....which a reputable/professional company should have been able to sort out within a few weeks at most!.....Instead they have KNOWINGLY left my neighbours with a part fitted kitchen...with both N0 RUNNING WATER or COOKING facilties for 5 Months! Disgusting way to operate....

We were advised by Andy Critchley,who managed to squeeze us into his very busy day!He was absolutely brilliant!He explained every part of the process clearly and advised us on all the options we had.He was extremely quick and efficient,but even had time to offer us a coffee!He then followed up the next day with a home visit to confirm the measurements,then returned to the store and managed to find the perfect delivery date for us!I will have no hesitation in recommending,Andy and Wickes to my friends and family.Cheers

Right from the initial contact Doug in the Crewe branch was extremely professional and provided excellent customer service. He kept in contact with me via text to ensure that everything had happened when it should have. I would have no hesitation in recommending Doug and Wickes for anyone looking for a new kitchen. Once again many thanks for a job well done.
J&D Minshull

Excellent service from Jimmy the manager and his staff for replacing a delivered damaged door runner with a part from store stock to allow me to fit the door over the weekend. They couldn’t do enough to help me

I had an amazing experience choosing and designing my kitchen with Doug fro the Crewe branch. He also came out to measure and offered a great solution as the measurements weren’t quite right I had given. Within 1 hour he redesigned the kitchen plans and emailed them over. He also sorted out delivery cutting it by 3 months lead in time. Amazing credit to Wickes.

Doug was very supportive in understanding our total requirements for Debbies new kitchen offering really good advice.

shane in the crewe store, couldnt do enough to help and suggest items suitable for me...very friendly, knowledgeable man , a credit to your store

Had a kitchen fitted. The two fitters, John and Dan did an excellent job. It looks lovely. Also a big thank you to Max and Chris for their support.