Had an amazing experience at your branch in Cricklewood. Currently in process of getting my bathroom renovated and doing some window shopping to get the ideas flowing. Was approached by one of your... See more
Company replied
Location
Switch location317 Cricklewood Broadway, Cricklewood, London London, NW2 6JN, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I went to Sote today and Mr Bhuv made my day, one of the most if not the most proactive, commited, respectful and helpful guy i have ever met and also he was very patience to answer all the questions... See more
Company replied
An outstanding service by Sabir and his team. So much so that we’d like to keep them for ourselves but Wickes got there first. Sabir took us through due diligence, supported the clean up activitie... See more
Company replied
I purchased a bucket of paint and a roller to be delivered to me in NW1 area. The delivery driver came to deliver and left my delivery in a walkway in my building. My order was stolen and Wickes came... See more
Company replied
Company details
About Wickes - Cricklewood
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
317 Cricklewood Broadway, Cricklewood, London, London, NW2 6JN, United Kingdom
- +442084509025
3.9
Great
62 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Some will say I must have been mad
Some will say I must have been mad, but I thought everyone deserves a second chance. Following the extremely disappointing service with my bathroom (no attempt to resolve by wickes) I decided to buy internal doors from them online, thinking that would be straightforward, couldn't possibly be messed up. Oh how wrong I was. After a failed delivery on the first arranged date because doors were damaged the attempted delivery today of six, damaged, badly packed doors (photos if needed). I spoke to their customer service (a lovely Scottish lady whole received some of my frustration) who I later apologised to. In the end I had to go to store for my refund. Store team Cricklewood including manager Madhvi very unprofessional. I hope no one ever experiences the service and aftercare I received, from anyone. DO NOT USE WICKES for you home renovations. There isn't enough space to explain the treatment I've received from this company on both occasions.
November 1, 2024
Unprompted review
Reply from Wickes - Cricklewood
Hi Robert,
Thank you for taking the time to leave your review. We are truly sorry to hear about the issues you have experienced regarding the poor service you received. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.