Wickes - DewsburyReviews 

195
TrustScore 5 out of 5

4.9

Wilton Street, Dewsbury West Yorkshire, WF12 8AB, GB


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Rated 5 out of 5 stars

I visited this branch recently and was served by Fern it was a great experience, I was seen to swiftly and professionally I will definitely use this branch again . Thank you very much Fern for making... See more

Company replied

Rated 5 out of 5 stars

Just been to wickes in dewsbury,asked 2 men for some help with some measurements for paving slabs these two men were very very helpful put myself and my husband at ease with our purchase. These two... See more

Company replied

Rated 5 out of 5 stars

What started off as a difficult situation as someone had removed a part from a package that I purchased at another store. I was then told by the assistant that I had to take the incomplete part back... See more

Company replied

Rated 1 out of 5 stars

I visited the Dewsbury branch 13.19 pm on 1 May. Was delighted with the intricate cupboard door handles I bought,2 for £6.50, and the paint. Similar products would have cost twice as much at another... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Dewsbury

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • Wilton Street, Dewsbury, West Yorkshire, WF12 8AB, United Kingdom

  • +441924460744

4.9

Excellent

TrustScore 5 out of 5

195 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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4.9

All reviews

(195)

13,335 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I visited this branch recently and was…

I visited this branch recently and was served by Fern it was a great experience, I was seen to swiftly and professionally I will definitely use this branch again . Thank you very much Fern for making my trip a pleasure.

June 4, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Lester, Many thanks for your five-star review in which you mention your visit to our store in Dewsbury, and were served by our colleague Fern. Thank you for your kind words and your business.

Rated 5 out of 5 stars

Great customer servicec from a large group that can be as flexible as a small store if it makes sense foe the Customer.

What started off as a difficult situation as someone had removed a part from a package that I purchased at another store. I was then told by the assistant that I had to take the incomplete part back to the store I bought it in for an exchange or refund. That would have taken me two hours driving. Jack, the Operations Manager of the Dewsbury store, came out to me in the car park to say that he would like to help and had thought of a way that I could avoid the drive. I was delighted. I could spend more precious time with my family. Please thank Jack for me. It is great dealing with someone who cares so much about their Customers and the reputation of their employer.

June 19, 2026
Unprompted review
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Reply from Wickes - Dewsbury

Thanks for taking the time to leave your 5-star review. We are so pleased to hear about your positive experience and how Jack could assist you. It is wonderful to know he could help you avoid a long drive and spend more time with your family. We truly value your kind words. - AB

Rated 5 out of 5 stars

Brilliant service!

3 weeks of searching for what I need. B&Q , Screwfix , local stores all out of stock.

Got what I needed. Tasha was awesome when I couldn’t locate my items in the store.

She juggled two tills to keep customers flowing and was really cheerful and a pleasure to all customers with a really busy queue.

Thanks so much for the great service

June 21, 2026
Unprompted review
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Reply from Wickes - Dewsbury

We're so happy to hear Tasha could help you find what you needed after such a long search! We're delighted she provided excellent service. -AK

Rated 5 out of 5 stars

Just been to wickes in dewsbury

Just been to wickes in dewsbury,asked 2 men for some help with some measurements for paving slabs these two men were very very helpful put myself and my husband at ease with our purchase.
These two men were Simon and Jamie
2 very polite and patient men would highly recommend going to these 2 again, GREAT CUSTOMER SERVICE WELL DONE Simon and Jamie

June 14, 2026
Unprompted review
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Reply from Wickes - Dewsbury

Hi Jeanette, we are so happy to hear about your excellent experience at our Dewsbury store. We appreciate you sharing your positive feedback about Simon and Jamie. -LR

Rated 5 out of 5 stars

Ammaarah and Ben were really…

Ammaarah and Ben were really supportive and they help me find all what i was looking for . Keep up the goog work .

June 13, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Naved, we're so glad Ammaarah and Ben were supportive and helped you find everything. We appreciate your kind words! -LR

Rated 5 out of 5 stars

Victor at dewsbury wicks

Victor at dewsbury wicks , was really helpfull and supportive and have been really patient with me . Keep up the good work.

June 12, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Naved, we appreciate your kind words. We're so glad you had such a positive experience with Victor. -LR

Rated 5 out of 5 stars

Came in today to get a replacement mixer tap

Came in today to get a replacement bathroom mixer tap, thank you to the lady on the till and gent who helped with my purchase, very much appreciated, all the best to them. Sorry I did not get their names.

June 12, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Mark, Thank you for your kind words! We are delighted our team provided excellent assistance with your tap purchase. We appreciate your feedback. - Sean

Rated 5 out of 5 stars

Value for money,

Value for money,
Victor help he and answer my question,
Good place for all your house and construction needs.

June 7, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hey Mohammadavesh, thanks for sharing your wonderful feedback, and I'm glad you enjoyed the service from Victor in our Dewsbury store. - Dylan

Rated 5 out of 5 stars

Friendly staff and good prices

Friendly staff and good prices. Always had a good experience so no issues.

June 7, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi, Thank you for taking the time to share your experience with us. We're delighted to see that you found our staff to be friendly and our prices to be good. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Victor very nice guy

June 7, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hey Usama, thank you for your five-star review, and I'm glad you enjoyed the service from Victor in our Dewsbury store! - Dylan

Rated 5 out of 5 stars

Today's service.

Today served by Ammaarah and Viktor. Very helpful and pleasant. Good customer advice given. Would return again to Dewsbury store.

June 4, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Thanks for taking the time to leave your review. We are so happy to hear you had such a positive experience with Ammaarah and Viktor. We appreciate your kind words! - AB

Rated 5 out of 5 stars

Viktor very good help

June 2, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Ebrahim, we are so glad to hear that Viktor provided such excellent assistance. We truly appreciate your kind words. -LR

Rated 5 out of 5 stars

Quick and easy collection

Quick and easy collection. Victor was great

June 2, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

We're so glad your collection was quick and easy. We appreciate your kind words about our team. -AK

Rated 5 out of 5 stars

Thank you Tasha

What started off as a stressful shopping trip for flooring for our new home turned the opposite thanks to Tasha she went above and beyond to help us and was great. Thank you :)

May 31, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hey Adam, thanks for your five-star review, and I'm glad you enjoyed the service from Tasha in our Dewsbury store! - Dylan

Rated 5 out of 5 stars

Fantastic

Fantastic, polite, professional and saved me money on my purchase
Excellent customer service
Thankyou fern

May 31, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Thanks for taking the time to leave your review. We're so pleased to hear about your excellent experience and the money saved. Thank you for your kind words. -AB

Rated 5 out of 5 stars

I need few Wickes Timber Garden Tree…

I need few Wickes Timber Garden Tree Stake - 80 x 1500mm Vekter one of the sales staff helped me to find roght stuff also helped me out to put in my car.

Vekter I must say Thank you

May 31, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi, Shahzad. Thank you for taking the time to share your experience with us. We're really pleased to see that you're happy with the customer service provided in store. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Victor on the checkout was helpful and…

Victor on the checkout was helpful and pleasant

May 31, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi, Jaqui. Thank you for taking the time to share your review with us. We're really pleased to see that, Victor was helpful and pleasant during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Victor was very friendly and helpful

Victor was very friendly and helpful

May 31, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi, Malgorzata. Thank you for taking the time to share your review with us. We are really happy to see that Victor was very friendly and helpful during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Come see Victor

Victor was great and sorted out a trade account within minutes. Very happy. Thanks 👍

May 31, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi, Tom. Thank you for taking the time to share your review with us. We're really happy to see that, Victor, was able to help sort out your trade account. Thank you again for your kind feedback. - Scott H

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