Wickes - Dewsbury Reviews 

200
TrustScore 5 out of 5

4.9

Wilton Street, Dewsbury West Yorkshire, WF12 8AB, GB


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Rated 5 out of 5 stars

FERN, what an absolute gem! Customer service was brilliant, top tier banter and laughs. Couldn’t fathom figuring out wickes but she made it so much easier! Funny, helpful and kind! WELL DONE !!

Company replied

Rated 5 out of 5 stars

Staff very helpful, especially Jamie who helped us check stock of tiles and get it ready for us to put in our car

Company replied

Rated 5 out of 5 stars

Just been to wickes in dewsbury,asked 2 men for some help with some measurements for paving slabs these two men were very very helpful put myself and my husband at ease with our purchase. These two... See more

Company replied

Rated 1 out of 5 stars

Shocking service just called into the Dewsbury branch now and there were 6 reduced fence panels. There was a member of staff sat on the floor restocking a shelf and my partner asked him how much are t... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Dewsbury

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Wilton Street, Dewsbury, West Yorkshire, WF12 8AB, United Kingdom

  • +441924460744

4.9

Excellent

TrustScore 5 out of 5

200 reviews

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4.9

All reviews

(200)

14,369 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and easy with victor

Quick and easy. Exchange of items not required, for items that were required.

May 6, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Paul, Thank you for your five-star review. We are pleased that you are happy with our products and services provided by our Dewsbury store.

Rated 5 out of 5 stars

I recently went into purchase some…

I recently went into purchase some goods and one of the staff Victor was very helpful. Would definitely come and shop here again.

May 6, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Consumer,

We're happy to hear that Victor was helpful during your shopping experience. We appreciate your positive feedback and look forward to your next visit! -Ellysse

Rated 5 out of 5 stars

Chap on till very helpful carried sand…

Chap on till very helpful carried sand to car for me 👍

May 6, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Michael, We're glad you found our team member helpful, and we appreciate you mentioning the assistance with your purchase! - Andrew

Rated 5 out of 5 stars

Excellent and friendly service from victor

Excellent and friendly service from victor. Very knowledgeable and helpful

May 3, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hey Sam, thanks for your amazing review, and I'm glad you enjoyed the service from Victor in our Dewsbury store! - Dylan

Rated 5 out of 5 stars

outstanding service from Natasha

outstanding service from Natasha, she was exceptional

May 2, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hey Asif, thank you for your amazing feedback, and I'm glad you enjoyed the outstanding service from Natasha in our Dewsbury store! - Dylan

Rated 5 out of 5 stars

I placed my order on click and collect

I placed my order on click and collect, which said 15 minutes so I set off to drive to Dewsbury 3 miles away expecting to have a wait, no it was waiting for me, a young girl called Shelby said I’ll bring it to your car, and bless her she loaded them into my car, 10 bags of 25L top soil, I am a 78 year old woman and I don’t know how long that would have taken me. Thank you so much Shelby. The bags of soil are perfect too.

May 2, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hello Barbara, thank you for your five-star review, and I'm glad you enjoyed the click and collect service from Shelby in our Dewsbury store! - Dylan

Rated 5 out of 5 stars

Absolutely spot

Absolutely spot on everything I needed was there ,lady that served me was great fantastic customer service thank you Ammaarah Absolute star 🌟

May 2, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hello James, thank you for your amazing review, and I'm glad that Ammaarah in our Dewsbury store was able to help you out! - Dylan

Rated 5 out of 5 stars

I like this place ,Victor helped me…

I like this place ,Victor helped me with my trade acount .Great customer service

May 1, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hey Bogdan, thanks for your five-star review regarding your time in our Dewsbury store. I'm glad to know that Victor was able to help out with your trade account! - Dylan

Rated 5 out of 5 stars

Victor was very very helpful

Victor was very very helpful, polite and explained very I needed to know about the trade account.

May 1, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Jamie,

We appreciate you taking the time to share your feedback. We're so glad to hear that you found the service from Victor helpful and informative. -Ellysse

Rated 5 out of 5 stars

Very helpful service from Victor at the…

Very helpful service from Victor at the Dewsbury Wickes

Thank you

May 1, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

We're happy to hear that you found the service from Victor helpful. Thank you for your positive feedback and for taking the time to share. -AK

Rated 5 out of 5 stars

Fast service think his name was Ethan…

Fast service think his name was Ethan :-)

April 30, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi, Liesl. Thank you for taking the time to share your review with us. We're really pleased to see that, Ethan, provided good customer service during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Best service from the victor

Best service from the victor

April 30, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

We're glad you had great service from Victor. Thank you for your positive feedback; it means a lot to us. -AK

Rated 5 out of 5 stars

Victor was very helpful

Victor was very helpful and knowledgeable, thank you

April 29, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Christopher, We appreciate you sharing that our team member Victor was knowledgeable and helpful. Thank you for your positive feedback. - Sean

Rated 5 out of 5 stars

Victor was very helpfull an quick…

Victor was very helpfull an quick service. Amazing to have staff like him at wickes. Thank you

April 28, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Consumer, We appreciate you taking the time to share your feedback. We're so glad to hear that you had a helpful and quick experience. - Sean

Rated 5 out of 5 stars

Amazing customer service

The customer service from Wickes Dewsbury was amazing. I don't know how I would have managed without Victor's help. Thank you so much!

April 26, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi, Sam. Thank you for taking the time to share your review with us. We are really pleased to see that you found our staff at our Wickes store in Dewsbury to be amazing, especially Victor who provided excellent customer service. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Helpful staff

Helpful staff
Victor very helpful good customer service

April 24, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Ashraf, We appreciate your feedback and are so happy to hear that Victor provided helpful customer service during your visit with us. -Summer M

Rated 3 out of 5 stars

This depo doesn't stock half the stuff…

This depo doesn't stock half the stuff anymore.
Like board plaster etc

April 23, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Duncan, We appreciate your feedback and regret that we did not have what you needed. We will feed this back and review the stock within the store. - Sean

Rated 5 out of 5 stars

victor was really helpful and friendly

April 23, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Sam,

We're delighted to hear that Victor was really helpful and friendly during your visit! Thank you for sharing your feedback with us. -Ellysse

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