FERN, what an absolute gem! Customer service was brilliant, top tier banter and laughs. Couldn’t fathom figuring out wickes but she made it so much easier! Funny, helpful and kind! WELL DONE !!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Staff very helpful, especially Jamie who helped us check stock of tiles and get it ready for us to put in our car
Company replied
Just been to wickes in dewsbury,asked 2 men for some help with some measurements for paving slabs these two men were very very helpful put myself and my husband at ease with our purchase. These two... See more
Company replied
Shocking service just called into the Dewsbury branch now and there were 6 reduced fence panels. There was a member of staff sat on the floor restocking a shelf and my partner asked him how much are t... See more
Company replied
Company details
About Wickes - Dewsbury
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Wilton Street, Dewsbury, West Yorkshire, WF12 8AB, United Kingdom
- +441924460744
4.9
Excellent
200 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Viktor was very helpful and polite
Viktor was very helpful and polite. Went above and beyond what was expected of a cashier
April 23, 2026
Unprompted review
Reply from Wickes - Dewsbury
Hi, Khuram. Thank you for taking the time to share your review with us. We're delighted to see that Viktor was really helpful and polite during your visit. Thank you again for your kind feedback. - Scott H
Great prices excellent service by Victor
Great prices excellent service by Victor
April 23, 2026
Unprompted review
Reply from Wickes - Dewsbury
Hi Huzaifah,
It's wonderful to hear that Victor provided excellent service, and you found our prices great! We appreciate your kind words and feedback. -Ellysse
Dewsbury Wickes staff are super helpful
Thanks Viktor @wickesdewsbury he was super helpful today. I was questioning fence stain and coverage and he gave great advice. It’s now tested so I’ll definitely be back to get another 5 tubs to complete the job.
April 23, 2026
Unprompted review
Reply from Wickes - Dewsbury
Hi Claire, We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that our colleague Viktor was so helpful and offered great advice. We look forward to seeing you again soon! - Sean
Great service by Victor very polite
Great service by Victor very polite
April 23, 2026
Unprompted review
Reply from Wickes - Dewsbury
Hi Kasim, Thanks for taking the time leaving your review. We're happy to hear that Victor was able to help you in your local Wickes store. This is the kind of service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL
Victor was very helpful and I…
Victor was very helpful and I appreciate the time he took to explain.
April 23, 2026
Unprompted review
Reply from Wickes - Dewsbury
Hi, Ricky. Thank you for taking the time to share your review with us. We are happy to see you found Victor to be helpful during your visit. Thank you again for your kind feedback. - Scott H
Victor was good,excellent customer…
Victor was good,excellent customer service
April 22, 2026
Unprompted review
Reply from Wickes - Dewsbury
Hi Ismail, We're delighted to hear that Victor provided excellent customer service! Thank you for taking the time to share your feedback with us. -Ellysse
Good customer service
Good customer service, you get a variety of building materials and DIY stuff. Highly recommended.
April 22, 2026
Unprompted review
Reply from Wickes - Dewsbury
Hi K Shaz, Thank you for your review. It's good to know that you received good customer service from our staff in our Dewsbury store. We appreciate your business
Viktor was very helpful and polite
Viktor was very helpful and polite. Went above and beyond what was expected of a cashier. It was a pleasure to be served by him.
Very good price on product purchased aswell
April 22, 2026
Unprompted review
Reply from Wickes - Dewsbury
Hi Mrs Jayne Patchett, We appreciate you taking the time to leave us a review. We're happy to hear that you found Viktor helpful and polite and that you were pleased with the product price! - Sean
Victor was a great help today
Victor was a great help today! Thank you
April 22, 2026
Unprompted review
Reply from Wickes - Dewsbury
Hi Pippa, Thank you for your five-star review in relation to your visit to our Dewsbury store and in particular how helpful you found our staff member Victor. We appreciate your business.
Shelby has been so professional and…
Shelby has been so professional and friendly in Dewsbury .
April 21, 2026
Unprompted review
Reply from Wickes - Dewsbury
Hi Mo, We appreciate you taking the time to leave us this feedback. We are so glad to hear that you found Shelby professional and friendly. - Sean
Excellent service from Viktor
April 21, 2026
Unprompted review
Reply from Wickes - Dewsbury
We're glad you found the service from Viktor excellent. Thank you for your positive feedback; we appreciate it greatly. -AK
Victor made everything so easy
Victor made everything so easy. Great experience!
April 21, 2026
Unprompted review
Reply from Wickes - Dewsbury
Hi Wayne,
We're delighted to hear that Victor made everything easy. It's wonderful to know you had a great experience! Thank you for your kind feedback. -Ellysse
Reply from Wickes - Dewsbury
Hi Ismail,
It's wonderful to hear that you found our service excellent and the staff were polite and helpful. We appreciate your kind words. -Ellysse
Viktor at Dewsbury Wickes is great!
Viktor at Dewsbury Wickes is polite, friendly, helpful and professional, great customer service. Thanks Viktor.
April 15, 2026
Unprompted review
Reply from Wickes - Dewsbury
We appreciate you taking the time to leave us your kind feedback. We're happy to hear that you received great customer service from Viktor. -AK
Victor was very friendly
Victor was very friendly. Resolved with issues. Quick and effective.
April 3, 2026
Unprompted review
Reply from Wickes - Dewsbury
Hi Bine, We're happy to hear that the issues were resolved quickly and effectively by Victor. Thank you for your positive feedback! -Summer M
I had a fantastic experience thanks to…
I had a fantastic experience thanks to Tasha at Wickes dewsbury. She was incredibly helpful from the moment I approached her, taking the time to understand exactly what I needed and guiding me through the options with real expertise. Her knowledge was impressive, and she explained everything clearly, which made the whole process so much easier and stress-free.
What really stood out was her attitude—friendly, patient, and genuinely eager to help. It’s rare to come across someone who combines such professionalism with such a positive and approachable manner. Tasha is a real asset to the team, and her excellent customer service made a big difference to my visit.
Thank you, Tasha, for going above and beyond!
April 9, 2026
Unprompted review
Reply from Wickes - Dewsbury
We appreciate you sharing your experience. It's wonderful to hear that you received such helpful and expert guidance and that Tasha's positive attitude made a difference to your visit. Thank you for your positive feedback. -AK
Shelby was an amazing girl
Shelby was an amazing girl, gave me attention since I asked her things about my slabs.
April 10, 2026
Unprompted review
Reply from Wickes - Dewsbury
We're happy to hear that you had such a positive experience. We appreciate you taking the time to share your feedback with us! -AK
Ammaarah - Dewsbury store
Ammaarah at the Dewsbury store was 10/10 for helpfulness, product knowledge and customer focus. Wickes…she is a credit to your company!! 🤩
April 9, 2026
Unprompted review
Reply from Wickes - Dewsbury
Hi Aileen, We appreciate you taking the time to share your feedback. We're so glad to hear that our Ammaarah was helpful, knowledgeable and customer focused. -Summer M
Very good service and experience from…
Very good service and experience from Victor & Fern. Thankyou so much.
April 7, 2026
Unprompted review
Reply from Wickes - Dewsbury
Hi Sohail, We're happy to hear that you had such a positive experience with Victor & Fern. Thank you so much for your kind words and appreciation! - Sean
Went to the Dewsbury store for some silver sand (kiln dried) I am a retired man and was pleased with how a young lady called Shelby was on hand she did all the lifting which I wasn't expecting but was
Went to the Dewsbury sto
April 7, 2026
Unprompted review
Reply from Wickes - Dewsbury
Hi Richard,
We're glad to hear Shelby was helpful during your visit. Thank you for taking the time to share your experience with us. -Ellysse
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.