FERN, what an absolute gem! Customer service was brilliant, top tier banter and laughs. Couldn’t fathom figuring out wickes but she made it so much easier! Funny, helpful and kind! WELL DONE !!
Company replied
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FERN, what an absolute gem! Customer service was brilliant, top tier banter and laughs. Couldn’t fathom figuring out wickes but she made it so much easier! Funny, helpful and kind! WELL DONE !!
Company replied
Staff very helpful, especially Jamie who helped us check stock of tiles and get it ready for us to put in our car
Company replied
Just been to wickes in dewsbury,asked 2 men for some help with some measurements for paving slabs these two men were very very helpful put myself and my husband at ease with our purchase. These two... See more
Company replied
Shocking service just called into the Dewsbury branch now and there were 6 reduced fence panels. There was a member of staff sat on the floor restocking a shelf and my partner asked him how much are t... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Wilton Street, Dewsbury, West Yorkshire, WF12 8AB, United Kingdom
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I found what I needed easily , Viktor was helpful and friendly without being pushy

Reply from Wickes - Dewsbury
Friendly young lady helped find what we needed carried items to check out then took items to my mum's car for us and put inside car ,many thanks shelly dewsbury store

Reply from Wickes - Dewsbury
Ordered online and pick up text was sent quickly. Got to the Dewsbury store and the staff were friendly and efficient. Victor helped me and brought out my order and put it in my car. Which was very much appreciated.
Overall excellent service

Reply from Wickes - Dewsbury
Viktor was very helpful. He gave good advice and shared useful information about the paint I bought
Thank you

Reply from Wickes - Dewsbury

Reply from Wickes - Dewsbury
We went to the dewsbury store for a kitchen and numerous other items, nothing was to much trouble. Erik, victor and Jamie were so helpful they also recommended some items we hadn’t thought of. Jamie organised delivery and everything went to plan, would definitely use them again. Thanks lads job well done 👍

Reply from Wickes - Dewsbury
This is my regular Wickes, decent selection and if your stuck theres a screwfix and B&Q over the road so cant go wrong. Wickes prices are a bit better than the B&Q side

Reply from Wickes - Dewsbury
I bought some insulation from Wickes competitive prices compared to online. Also great service from Viktor very helpful

Reply from Wickes - Dewsbury
Really good customer service, many thanks to Ammaarah! She was lovely and very helpful. 10/10

Reply from Wickes - Dewsbury
The last two visits I have had the pleasure of dealing with Viktor. Excellent customer service.

Reply from Wickes - Dewsbury
Customer service really impressed me—especially Victor, who took the time out of his busy schedule to help me.

Reply from Wickes - Dewsbury
Could not find what I was looking for elsewhere thought try wicked there I find 4 bags one short of my requirement enquired in side spoke to vicktor very nice gentleman very helpful to get me 5 bags I needed

Reply from Wickes - Dewsbury
Viktor was really helpful in lifting all our top soil bags into our car.

Reply from Wickes - Dewsbury
Viktor at Dewsbury was extremely pleasant and polite. The staff here can sometimes be surly so it was so nice to be greeted with a smile.

Reply from Wickes - Dewsbury
Thanks to Viktor for helping me find what I needed and helping me to the car.

Reply from Wickes - Dewsbury
Staff are always very helpful and knowledgeable. Great range of trade and DIY products. Hassle free returns, quick and easy exchange

Reply from Wickes - Dewsbury
Excellent customer service as always.
Both Afreen and Vikton were efficient and very polite in dealing with my query and parts

Reply from Wickes - Dewsbury
Thank you Wickes for opening before 8am. Had great service, with a particular shout out to Daniel, who without hesitation, and a smile on his face lifted 9 heavy bags of bark into my car.

Reply from Wickes - Dewsbury
Trade card wasn't working, so he grabbed another one to scan so we still got discount. Viktor was very polite and helpful.

Reply from Wickes - Dewsbury
Joanne helped me to carry the paint to the desk and she was kind in general.
All respect 👍🏻
Thx

Reply from Wickes - Dewsbury
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