Wickes - Dewsbury Reviews 

200
TrustScore 5 out of 5

4.9

Wilton Street, Dewsbury West Yorkshire, WF12 8AB, GB


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Rated 5 out of 5 stars

FERN, what an absolute gem! Customer service was brilliant, top tier banter and laughs. Couldn’t fathom figuring out wickes but she made it so much easier! Funny, helpful and kind! WELL DONE !!

Company replied

Rated 5 out of 5 stars

Staff very helpful, especially Jamie who helped us check stock of tiles and get it ready for us to put in our car

Company replied

Rated 5 out of 5 stars

Just been to wickes in dewsbury,asked 2 men for some help with some measurements for paving slabs these two men were very very helpful put myself and my husband at ease with our purchase. These two... See more

Company replied

Rated 1 out of 5 stars

Shocking service just called into the Dewsbury branch now and there were 6 reduced fence panels. There was a member of staff sat on the floor restocking a shelf and my partner asked him how much are t... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Dewsbury

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Wilton Street, Dewsbury, West Yorkshire, WF12 8AB, United Kingdom

  • +441924460744

4.9

Excellent

TrustScore 5 out of 5

200 reviews

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4.9

All reviews

(200)

14,369 reviews in the last 12 months

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Rated 5 out of 5 stars

I found what I needed easily

I found what I needed easily , Viktor was helpful and friendly without being pushy

April 2, 2026
Unprompted review
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Reply from Wickes - Dewsbury

Hi Betty, Thank you for taking the time to share your experience with us. It is great to hear that Viktor provided excellent customer service! -Summer M

Rated 5 out of 5 stars

Friendly young lady helped find what we…

Friendly young lady helped find what we needed carried items to check out then took items to my mum's car for us and put inside car ,many thanks shelly dewsbury store

April 4, 2026
Unprompted review
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Reply from Wickes - Dewsbury

Hey Divena, thanks for your wonderful feedback and and I'm glad that you enjoyed your experience in our Dewsbury store! - Dylan

Rated 5 out of 5 stars

Ordered online and pick up text was…

Ordered online and pick up text was sent quickly. Got to the Dewsbury store and the staff were friendly and efficient. Victor helped me and brought out my order and put it in my car. Which was very much appreciated.
Overall excellent service

April 3, 2026
Unprompted review
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Reply from Wickes - Dewsbury

Hi Kat,

We're delighted to hear that you received your collection text quickly and that our staff were friendly and efficient, especially Victor who helped load your car. Thank you for your kind feedback. -Ellysse

Rated 5 out of 5 stars

Very helpful

Viktor was very helpful. He gave good advice and shared useful information about the paint I bought
Thank you

April 3, 2026
Unprompted review
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Reply from Wickes - Dewsbury

Hi Customer, We're happy to hear that the advice and information shared from Viktor, about the paint was useful. Thank you for your positive feedback we appreciate it! - Sean

Rated 5 out of 5 stars

We went to the dewsbury store for a…

We went to the dewsbury store for a kitchen and numerous other items, nothing was to much trouble. Erik, victor and Jamie were so helpful they also recommended some items we hadn’t thought of. Jamie organised delivery and everything went to plan, would definitely use them again. Thanks lads job well done 👍

March 7, 2026
Unprompted review
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Reply from Wickes - Dewsbury

Hi S Hodgson, we're happy to hear that you had such a positive experience in our store and that our team was so helpful. We appreciate you mentioning the recommendations and smooth delivery. Thanks for your feedback! -LG

Rated 5 out of 5 stars

This is my regular Wickes

This is my regular Wickes, decent selection and if your stuck theres a screwfix and B&Q over the road so cant go wrong. Wickes prices are a bit better than the B&Q side

April 1, 2026
Unprompted review
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Reply from Wickes - Dewsbury

Hi, Danny. Thank you for taking the time to share your review with us. We're really pleased to see that you're happy with our prices and selection of products available. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

I bought some insulation from Wickes…

I bought some insulation from Wickes competitive prices compared to online. Also great service from Viktor very helpful

March 31, 2026
Unprompted review
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Reply from Wickes - Dewsbury

Hi Michael,

We're thrilled to hear that you found our prices competitive and that Viktor was very helpful. We appreciate you taking the time to leave us feedback. -Ellysse

Rated 5 out of 5 stars

Really good customer service

Really good customer service, many thanks to Ammaarah! She was lovely and very helpful. 10/10

March 29, 2026
Unprompted review
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Reply from Wickes - Dewsbury

Hi, Shehla. Thank you for taking the time to share your review with us. We're really pleased to see that your happy with the customer service you received when visiting us. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

The last two visits I have had the…

The last two visits I have had the pleasure of dealing with Viktor. Excellent customer service.

March 26, 2026
Unprompted review
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Reply from Wickes - Dewsbury

Hi Nick Bratley, We're happy to hear that you had such a positive experience with Viktor. We appreciate you taking the time to share your feedback with us! -LC

Rated 5 out of 5 stars

stomer service really impressed…

Customer service really impressed me—especially Victor, who took the time out of his busy schedule to help me.

March 27, 2026
Unprompted review
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Reply from Wickes - Dewsbury

Hi Khalid, We appreciate you sharing your experience and are so glad to hear that you were impressed with the customer service you received Viktor. Thanks for your feedback. - Sean

Rated 5 out of 5 stars

Could not find what I was looking for…

Could not find what I was looking for elsewhere thought try wicked there I find 4 bags one short of my requirement enquired in side spoke to vicktor very nice gentleman very helpful to get me 5 bags I needed

March 20, 2026
Unprompted review
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Reply from Wickes - Dewsbury

Hi, Mohammad. Thank you for taking the time to share your review with us. We're really pleased to see that Vicktor was able to help you find the products you were looking for. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

A great help

Viktor was really helpful in lifting all our top soil bags into our car.

March 20, 2026
Unprompted review
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Reply from Wickes - Dewsbury

Hi Stephen,

Thank you for taking the time to share your experience with us, we are glad that Viktor was able to assist you with the topsoil getting loaded into the car. - Sean

Rated 5 out of 5 stars

Viktor at Dewsbury was extremely…

Viktor at Dewsbury was extremely pleasant and polite. The staff here can sometimes be surly so it was so nice to be greeted with a smile.

March 19, 2026
Unprompted review
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Reply from Wickes - Dewsbury

Hi Sharon.

We're happy to hear that you had such a positive experience. We appreciate you mentioning the great service you received, and we thank you for your feedback.- PP

Rated 5 out of 5 stars

Thanks to Viktor for helping me find…

Thanks to Viktor for helping me find what I needed and helping me to the car.

March 5, 2026
Unprompted review
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Reply from Wickes - Dewsbury

Hi WK,

We're happy to hear that Viktor was helpful. Thank you for taking the time to share your feedback. -Ellysse

Rated 5 out of 5 stars

Staff are always very helpful and…

Staff are always very helpful and knowledgeable. Great range of trade and DIY products. Hassle free returns, quick and easy exchange

March 17, 2026
Unprompted review
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Reply from Wickes - Dewsbury

We appreciate you taking the time to leave us this great review. We're happy to hear that you find our staff helpful and knowledgeable and that the returns process is easy. -AK

Rated 5 out of 5 stars

Excellent customer service as always.

Excellent customer service as always.
Both Afreen and Vikton were efficient and very polite in dealing with my query and parts

March 15, 2026
Unprompted review
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Reply from Wickes - Dewsbury

Hi Mr Khan, We appreciate you taking the time to leave us this great review. We are happy to learn that Afreen and Vikton were so efficient and polite! -Summer M

Rated 5 out of 5 stars

Thank you Wickes for opening before…

Thank you Wickes for opening before 8am. Had great service, with a particular shout out to Daniel, who without hesitation, and a smile on his face lifted 9 heavy bags of bark into my car.

March 13, 2026
Unprompted review
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Reply from Wickes - Dewsbury

Hi Stacey, We appreciate you taking the time to leave us this fantastic feedback. We're so happy to hear that you had great service and that Daniel was so helpful. - Sean

Rated 5 out of 5 stars

Trade card wasn't working

Trade card wasn't working, so he grabbed another one to scan so we still got discount. Viktor was very polite and helpful.

March 8, 2026
Unprompted review
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Reply from Wickes - Dewsbury

Hi Carolyn, We're happy to hear that Viktor was helpful and polite while resolving the trade card issue. We appreciate you taking the time to leave us this feedback! - Sean

Rated 5 out of 5 stars

Joanne helped me to carry the paint to…

Joanne helped me to carry the paint to the desk and she was kind in general.
All respect 👍🏻
Thx

March 9, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Marius,

We're happy to hear that you had a positive experience and that Joanne was helpful. We appreciate your kind words, and thank you for your feedback. -Ellysse

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