Wickes - Dewsbury Reviews 

200
TrustScore 5 out of 5

4.9

Wilton Street, Dewsbury West Yorkshire, WF12 8AB, GB


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Rated 5 out of 5 stars

FERN, what an absolute gem! Customer service was brilliant, top tier banter and laughs. Couldn’t fathom figuring out wickes but she made it so much easier! Funny, helpful and kind! WELL DONE !!

Company replied

Rated 5 out of 5 stars

Staff very helpful, especially Jamie who helped us check stock of tiles and get it ready for us to put in our car

Company replied

Rated 5 out of 5 stars

Just been to wickes in dewsbury,asked 2 men for some help with some measurements for paving slabs these two men were very very helpful put myself and my husband at ease with our purchase. These two... See more

Company replied

Rated 1 out of 5 stars

Shocking service just called into the Dewsbury branch now and there were 6 reduced fence panels. There was a member of staff sat on the floor restocking a shelf and my partner asked him how much are t... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Dewsbury

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Wilton Street, Dewsbury, West Yorkshire, WF12 8AB, United Kingdom

  • +441924460744

4.9

Excellent

TrustScore 5 out of 5

200 reviews

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4.9

All reviews

(200)

14,425 reviews in the last 12 months

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Rated 5 out of 5 stars

Viktor was very helpful ...he opened…

Viktor was very helpful ...he opened the 3 by 2 wood ...which was a much bigger task than we thought ...then he served us at the till too ...very professional, helpful
and polite

March 9, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Jen Chapman, We're happy to hear that you found our service helpful and professional. We appreciate you mentioning the assistance you received from Viktor; it means a lot to us! Thanks for your positive feedback. -LC

Rated 5 out of 5 stars

Joanne was really friendly and helpful…

Joanne was really friendly and helpful during my recent visit. She assisted me in locating the items I required and a smooth checkout process. Will be visiting again soon!

March 9, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Lewis,

We appreciate you taking the time to leave us a wonderful review. We're delighted to hear that your visit was easy and that Joanne was helpful. -Ellysse

Rated 5 out of 5 stars

Fantastic Staff

Wow what Amazing customer service I received tonight from Simon and the lady on shift with him. They were both absolutely fantastic and so so helpful. I struggled with the trolley being disabled and they both helped me with that and Simon helped me find everything I was looking for. They were both very polite and I didn't feel judged at all. Thank you guys so so much.

February 25, 2026
Unprompted review
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Reply from Wickes - Dewsbury

Hi Fatima Mir, We're happy to hear about the amazing customer service you received. It's great to know that our colleagues were so helpful and polite, assisting you with your needs. Thank you for sharing your positive experience! - Sean

Rated 5 out of 5 stars

Absolutely great value for money great…

Absolutely great value for money great quality and the delivery and price cannot be beat

February 23, 2026
Unprompted review
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Reply from Wickes - Dewsbury

Hey Martin, thanks for your five-star review, and I'm glad you enjoyed the value and delivery service that we have to offer with our products! - Dylan

Rated 5 out of 5 stars

What a fantastic member of staff you…

What a fantastic member of staff you have in Ammaarah. Very helpful and friendly! Very keen to help no matter what

February 23, 2026
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Deborah Smith, We appreciate you taking the time to leave us this great review. We are happy to hear that Ammaarah was so helpful and friendly! -LC

Rated 5 out of 5 stars

Support from the Wickes branch at…

Support from the Wickes branch at Dewsbury is greatly appreciated in assisting Connect Housing's Domestic Violence Service in Kirklees. Their donations help our ladies to upcycle and have decorating equipment ready for move in, this in turn builds their confidence. Special mention to Shelby Lister who is helpful and approachable

February 12, 2026
Unprompted review
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Reply from Wickes - Dewsbury

Hi Sue,

We appreciate you taking the time to leave your review. We're happy to hear that our Dewsbury branch is able to support Connect Housing's Domestic Violence Service, and that our donations help build confidence. -Ellysse

Rated 5 out of 5 stars

Tasha 5 🌟 customer service

I went to Wickes for some paint as we are decorating our bedrooms. I was served by Tasha who was brillaint in recommending a wallpaper shop stephensons in Hunslet. I was struggling to find any nice wallpaper and my next option was having to order online, which I didnt want to do, incase I didnt like it when the paper came and have the hassle of sending it back. I went back in with a sample of the wallpapers I had picked and again Tasha recommended colours of paint to go with the wallpaper. Tasha was great, excellent recommendation and a great help!!

February 7, 2026
Unprompted review
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Reply from Wickes - Dewsbury

Hey Gina, thank you for your wonderful feedback, and I'm glad that Tasha was able to help you with wallpaper recommendations in our Dewsbury store! - Dylan

Rated 5 out of 5 stars

Dewsbury store staff

Having moved house 12 months ago we have used Wickes store in Dewsbury quite alot,the staff in this store have bent over backwards to sort any problems we have had.Its nice to be treated well thank you Ammaarah and Jamie.Unfortunately two weeks later we received a £60 parking ticket for being on site for too long .HAPPY ENDING, Jamie took it upon himself to sort out the fine and got us a refund thanks again Jamie

January 25, 2026
Unprompted review
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Reply from Wickes - Dewsbury

Hi Paul,

We're happy to hear that our team has been helpful during your move. We appreciate you taking the time to share your positive experience with us. -Ellysse

Rated 5 out of 5 stars

My name is Mohammed leaving a 5 star…

My name is Mohammed leaving a 5 star review for Shelby at Dewsbury Wickes absolutely amazing customer service in my opinion she should be a manager always ready to assist and support thanks Shelby.
I would also like to leave a 5 star review for Ammarah fantastic customer service always supports me in choosing the quality products reason for my review is because I have a long term disability Shelby and Ammarah are always there to support me

January 26, 2026
Unprompted review
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Reply from Wickes - Dewsbury

Hi Mohammad, Thank you for taking the time to share your feedback. We are pleased to hear that Shelby and Ammarah were able to assist you in store and provide excellent customer service. -SM

Rated 5 out of 5 stars

Ammaarah a star *****

Just had to write a review after my recent visit to the Dewsbury store. I was requiring a sealant that could be applied to wet surfaces also under water and really did not have a clue. Ammaarah to the rescue. The young lady was full of knowledge and pointed me in a couple of directions. Problem solved she was excellent a big thankyou.

December 22, 2025
Unprompted review
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Reply from Wickes - Dewsbury

Hey Mr Richmond, thanks for your five-star review and I'm glad you enjoyed your experience in our Dewsbury store! - Dylan

Rated 5 out of 5 stars

The most loveliest kind speaking…

The most loveliest kind speaking intelligent happy smiley person I've met my reccent visit to wicks was one to remember
Went to get some fire wood which you'll know is very heavy lovely young man Simon helped me alot such a kind person he was from the way he spoke to finding out the prices to helping me at the end 100% customer service from him
Wickes if you read this tell Simon thank you see you soon

December 7, 2025
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Shabz, Thank you for taking the time to share your feedback. We’re thrilled to hear Simon made your visit so memorable with his kindness and excellent customer service. We’ll make sure your message reaches him—he’ll be delighted to know he made such a positive impact! -SM

Rated 5 out of 5 stars

Hi its me Mohammed(Moz) would like to…

Hi its me Mohammed(Moz) would like to leave a 5 star review for Ammaarah at Dewsbury branch Wickes she's a legend and amazing customer service she's always there for me when I need her she's excellent in supporting me I have a long term disability she's always so patient in assisting me thank you so much Ammaarah God bless you

December 2, 2025
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

We appreciate your kind words! We're so glad to hear that you consistently receive amazing support and patient assistance. It's wonderful to know that Ammaarah is there for you and provides excellent customer service. Thank you for sharing your positive experience. -AK

Rated 5 out of 5 stars

Great customer service

We went into Dewsbury store to return some paint that was the wrong colour.

When we opened it it was much darker than the sample on the front of the tin.

No problems at all returning the paint, unlike Argos where we bought some & they refused to accept the return & refund it as they said it was of no use after it had been opened. I argued that the colour was nothing like the sample on the tin but they still refused. I definitely won’t be buying paint from Argos again.

We were served in Wickes by Fern, Jamie & Ammaarah & they all went over & above to help us find the right colour paint we needed trying different samples.

I’ll stick with Wickes in future.
Thank you for all your help.

November 3, 2025
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

We appreciate you sharing your experience with us. We're glad the return process was smooth and that our team assisted you in finding the right paint color. It's great to know you'll choose us again for your future needs. Thank you for your feedback. -AK

Rated 5 out of 5 stars

Was met by Dan and found everything we…

Was met by Dan and found everything we needed.

Super service and knowledgeable. Far better than many other DIY stores.

November 16, 2025
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Michael.

We appreciate you taking the time to leave us your review! We're happy to hear that our team was helpful and knowledgeable, and you found what you needed.- PP

Rated 5 out of 5 stars

Excellent service

Excellent service received today from Jamie & Fern. They are a credit to the company

November 9, 2025
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hey there, thanks for your amazing feedback and I'm glad that you enjoyed the service from Jamie and Fern in our Dewsbury store! - Dylan

Rated 5 out of 5 stars

GOOD EXPERINCE

I was more than delighted with my visit to Wickes Dewsbury. One of your employees Larna was so helpful as I didn't really have a clue what I was buying. She was polite and courteous so I will definitely be returning to your store in future.

October 29, 2025
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Zoe, we appreciate you taking the time to share your feedback. We're happy to hear that you were delighted with your visit and that our employee was so helpful, polite, and courteous. -LG

Rated 5 out of 5 stars

Ammaarah was at the dewsbury branch…

Ammaarah at the dewsbury branch was Very helpful

October 31, 2025
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi, Robert. Thank you for taking the time to share your review with us. We are happy to see that, Ammaarah, was very helpful during your visit to our Wickes store in Dewsbury. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Ammaarah was really helpful

Ammaarah was really helpful and friendly, couldn't of asked for better service.

November 1, 2025
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi, Frazer. Thank you for taking the time to share your review with us. We are happy to see that, Ammaarah, was really helpful and friendly. Thank you again for your kind feedback. - Scott H

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