FERN, what an absolute gem! Customer service was brilliant, top tier banter and laughs. Couldn’t fathom figuring out wickes but she made it so much easier! Funny, helpful and kind! WELL DONE !!
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FERN, what an absolute gem! Customer service was brilliant, top tier banter and laughs. Couldn’t fathom figuring out wickes but she made it so much easier! Funny, helpful and kind! WELL DONE !!
Company replied
Staff very helpful, especially Jamie who helped us check stock of tiles and get it ready for us to put in our car
Company replied
Just been to wickes in dewsbury,asked 2 men for some help with some measurements for paving slabs these two men were very very helpful put myself and my husband at ease with our purchase. These two... See more
Company replied
Shocking service just called into the Dewsbury branch now and there were 6 reduced fence panels. There was a member of staff sat on the floor restocking a shelf and my partner asked him how much are t... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Wilton Street, Dewsbury, West Yorkshire, WF12 8AB, United Kingdom
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Viktor was very helpful ...he opened the 3 by 2 wood ...which was a much bigger task than we thought ...then he served us at the till too ...very professional, helpful
and polite

Reply from Wickes - Dewsbury
Joanne was really friendly and helpful during my recent visit. She assisted me in locating the items I required and a smooth checkout process. Will be visiting again soon!

Reply from Wickes - Dewsbury
Wow what Amazing customer service I received tonight from Simon and the lady on shift with him. They were both absolutely fantastic and so so helpful. I struggled with the trolley being disabled and they both helped me with that and Simon helped me find everything I was looking for. They were both very polite and I didn't feel judged at all. Thank you guys so so much.

Reply from Wickes - Dewsbury
Absolutely great value for money great quality and the delivery and price cannot be beat

Reply from Wickes - Dewsbury
What a fantastic member of staff you have in Ammaarah. Very helpful and friendly! Very keen to help no matter what

Reply from Wickes - Dewsbury
Exellent service

Reply from Wickes - Dewsbury
Support from the Wickes branch at Dewsbury is greatly appreciated in assisting Connect Housing's Domestic Violence Service in Kirklees. Their donations help our ladies to upcycle and have decorating equipment ready for move in, this in turn builds their confidence. Special mention to Shelby Lister who is helpful and approachable

Reply from Wickes - Dewsbury
I went to Wickes for some paint as we are decorating our bedrooms. I was served by Tasha who was brillaint in recommending a wallpaper shop stephensons in Hunslet. I was struggling to find any nice wallpaper and my next option was having to order online, which I didnt want to do, incase I didnt like it when the paper came and have the hassle of sending it back. I went back in with a sample of the wallpapers I had picked and again Tasha recommended colours of paint to go with the wallpaper. Tasha was great, excellent recommendation and a great help!!

Reply from Wickes - Dewsbury
Having moved house 12 months ago we have used Wickes store in Dewsbury quite alot,the staff in this store have bent over backwards to sort any problems we have had.Its nice to be treated well thank you Ammaarah and Jamie.Unfortunately two weeks later we received a £60 parking ticket for being on site for too long .HAPPY ENDING, Jamie took it upon himself to sort out the fine and got us a refund thanks again Jamie

Reply from Wickes - Dewsbury
My name is Mohammed leaving a 5 star review for Shelby at Dewsbury Wickes absolutely amazing customer service in my opinion she should be a manager always ready to assist and support thanks Shelby.
I would also like to leave a 5 star review for Ammarah fantastic customer service always supports me in choosing the quality products reason for my review is because I have a long term disability Shelby and Ammarah are always there to support me

Reply from Wickes - Dewsbury
Just had to write a review after my recent visit to the Dewsbury store. I was requiring a sealant that could be applied to wet surfaces also under water and really did not have a clue. Ammaarah to the rescue. The young lady was full of knowledge and pointed me in a couple of directions. Problem solved she was excellent a big thankyou.

Reply from Wickes - Dewsbury
The most loveliest kind speaking intelligent happy smiley person I've met my reccent visit to wicks was one to remember
Went to get some fire wood which you'll know is very heavy lovely young man Simon helped me alot such a kind person he was from the way he spoke to finding out the prices to helping me at the end 100% customer service from him
Wickes if you read this tell Simon thank you see you soon

Reply from Wickes - Dewsbury
Hi its me Mohammed(Moz) would like to leave a 5 star review for Ammaarah at Dewsbury branch Wickes she's a legend and amazing customer service she's always there for me when I need her she's excellent in supporting me I have a long term disability she's always so patient in assisting me thank you so much Ammaarah God bless you

Reply from Wickes - Dewsbury
We went into Dewsbury store to return some paint that was the wrong colour.
When we opened it it was much darker than the sample on the front of the tin.
No problems at all returning the paint, unlike Argos where we bought some & they refused to accept the return & refund it as they said it was of no use after it had been opened. I argued that the colour was nothing like the sample on the tin but they still refused. I definitely won’t be buying paint from Argos again.
We were served in Wickes by Fern, Jamie & Ammaarah & they all went over & above to help us find the right colour paint we needed trying different samples.
I’ll stick with Wickes in future.
Thank you for all your help.

Reply from Wickes - Dewsbury
Was met by Dan and found everything we needed.
Super service and knowledgeable. Far better than many other DIY stores.

Reply from Wickes - Dewsbury
Excellent service received today from Jamie & Fern. They are a credit to the company

Reply from Wickes - Dewsbury
I was more than delighted with my visit to Wickes Dewsbury. One of your employees Larna was so helpful as I didn't really have a clue what I was buying. She was polite and courteous so I will definitely be returning to your store in future.

Reply from Wickes - Dewsbury
Ammaarah at the dewsbury branch was Very helpful

Reply from Wickes - Dewsbury
Ammaarah was really helpful and friendly, couldn't of asked for better service.

Reply from Wickes - Dewsbury
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