Wickes - Dunfermline Reviews 

First time Wickes customer, bathroom design service is excellent. Thanks to Marius for listening to our ideas and designing us an amazing bathroom. Lovely gentleman, great customer service. Will write a second review once the bathroom is installed but if it’s as good as the service so far we will be very happy customers

Needed a bathroom completely refurbished and extremely pleased with the new Wickes in Dunfermline. Exceptionally helpful - not in just the layout we wanted but also what we could do we hadn't thought of. project was managed very well, things delivered on time - just very coordinated. The installers were very helpful and very neat n tidy (much appreciated every day). Having a plumber and joiner combined avoided delays and streamlined installation (Kenny from Instant Plumbing). of the few things we bought too much of - quickly refunded at job end. very pleased with job from start to finish - highly recommended.

Fantastic customer service from Nikki at the Dunfermline store this evening , friendly and very informative, helped us with measurements for our new flooring and even told us what further offers were in store for tiles so we actually bought more than originally planned managed to purchase wood flooring and tiled flooring also , Nikki helped us from start to finish even helping to load and unload to the car , absolute star employee probably one of our best customer experiences by far !

i was in store just after 7am looking for paint at the new Dunfermline store, Stacey asked if i needed help and for the next 45 minutes i was inspired by her knoledge and even though the rough colour i was looking for was not available at a good price i considered Stacey's advice and left the store with required product and was extremely happy with the assistance i got.

David from Dunfirmline wicks was attentive and helpful with our purchases. Great staff at the store I would recommend them for all of you trade or DIY needs

The general feel of the store is calm and fresh. Items are stocked in a logical manner.
I was looking for materials to sound insulate a music room. It was all there and simple to find.
Thanks must go to Lisa A, who was helpful and cheery and only enhanced my experience.

My only criticism is that there's no 'materials cutting' service, which would be great and most likely increase footfall, allowing customers to have panels etc cut to size.
Something for the future?

James was very helpful with the paint mixing and Lisa A was very friendly at checkout. Def be back here and not B and Q

Visited whilst in a wee break from the borders.
The psint we needed was on offer( very good offer in Dulux) and was in stock.

Store clean .

Lisa on the till was fantastic ( she should work in the tourist information) . Gave us great advice on visiting the town and was lovely to chat with.

David was very helpful, helped us quickly with both visits we had, polite and had a good sense of humour!

I dealt with Nikki this evening. She was extremely helpful and very understanding of the products available. Will definitely be back!

Visited several stores today looking at paint and Wickes (Dunfermline) was definitely the best experience. Lisa A was so friendly and helpful. Stevie too, who took time to help me search for a particular colour. I like the layout of the store and the fact they have a customer toilet. Really nice shop.

Super service by Lisa at wicked Dunfermline. Friendly and helpful every visit.

Been in a few times since opening and consistently good customer service. What a difference it makes. Great to see the show area for kitchen / bathroom.
Special thanks to Elaine and Rebecca on my last visit.

Great experience within Wickes Dunfermline few days ago. Thanks to David I found what I required on the day, with him having great patience and knowledge.

David is truly outstanding. His depth of knowledge and level of expertise in his field are exceptional, and it’s clear that he brings both intelligence and passion to everything he does. He communicates with clarity, professionalism, and confidence, making even complex topics easy to understand. Wickes, Dunfermline is incredibly lucky to have someone of David’s caliber—he is a genuine asset and sets a very high standard of excellence.

I did only go in for a few things but I have been in loads of times and every time I go in its always good experience the store is always well laid out and tidy and staff are helpful and kind like Lisa A on the tills

Great customer service from Nikki, very knowledgeable and professional .
Lovely store lovely staff .

Great click and collect service from Nikki at Dunfermline store

Great customer service from Lisa M. Very helpful.

Staff were excellent from the moment we went in till we left
Lisa A on the till was bright and chatty , it was enjoyable to shop there