Shell and Nikki were a fantastic help ! Firstly may I say it is refreshing to find Wickes has a multitude of building materials and plentiful stock on the shelfs that other companies did not have in... See more
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Location
Switch locationHalbeath Road, KY11 4LP Dunfermline, Scotland, GB
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There was a bigger choice of what we wanted than other stores. ELAINE was extremely helpful and surpassed expectations by lifting 9 boxes of very big and heavy floor tiles and even loaded them in our... See more
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Very poor customer service. Went in to discuss various options for front door paint with undercoat/primer - the assistant that first helped is was polite and unsure on how to answer our questions... See more
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We recently moved house and have purchased a lot from the wickes store in Dunfermline in the last year while doing our house up. Justin is a great help, professional chatty and gets what ever we need... See more
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Company details
About Wickes - Dunfermline
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Halbeath Road, KY11 4LP, Dunfermline, Scotland, United Kingdom
4.8
Excellent
185 reviews
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Just bought a kitchen at the…
Just bought a kitchen at the Dunfermline store. Can’t begin to explain how helpful the staff were, especially helping me to choose and match. Great price.
November 12, 2025
Unprompted review
Reply from Wickes - Dunfermline
Hi Mr Rice.
We're happy to hear that our Dunfermline staff were so helpful with your kitchen purchase! We appreciate you mentioning their assistance with matching and selection, and the great price.- PP
Was in today and Nikki at Dunfermline…
Was in today and Nikki at Dunfermline hooked me up with a trade account, Nikki was very polite and helpful and saved me 10% today and also going forward with future purchases.
November 7, 2025
Unprompted review
Reply from Wickes - Dunfermline
Hi John,
Thank you for sharing your experience. It's great to hear that Nikki was helpful in setting up your trade account. We appreciate your feedback.
-Ellysse
David and Lisa. Bright bulbs
I was helped by David who aided me in selecting the correct light bulbs for my appliance. He kept chat light and engaging while ensuring that my needs were understood.
At checkout I was served by Lisa who was a bright smiling face to end the shopping experiance.
Great service all round.
November 3, 2025
Unprompted review
Reply from Wickes - Dunfermline
Hi C. Nicholls, we're happy to hear that you received helpful assistance in choosing the right light bulbs and that your checkout experience was pleasant. We appreciate your positive feedback on the service you received. -LG
Great visit got everything I needed and…
Great visit got everything I needed and Diane was great but 1 thing the store was too cold!
November 3, 2025
Unprompted review
Reply from Wickes - Dunfermline
Hi Rosemary,
We're glad you had a great visit and found everything needed. We appreciate your feedback and will look into the store's temperature.
-Ellysse
Today was welcomed with a happy face…
Today was welcomed with a happy face David showed me where to go helped me pick my roofing even helped me to my car with my purchase very happy with my shop today and with great customer service. Wish everyone in retail to be like David !
November 2, 2025
Unprompted review
Reply from Wickes - Dunfermline
Hi Karen Corstorphine, We appreciate you sharing your positive experience. We're so glad to hear that you received such helpful and friendly service from David and that his assistance was provided with your purchase. -LC
Customer service
Came into wickes and got assistance from David P who was absolutely brilliant!! super helpful and really friendly!! He done at great job at helping me find exactly what i needed!! Thank you David P!! 😊⭐️⭐️⭐️⭐️⭐️
November 2, 2025
Unprompted review
Reply from Wickes - Dunfermline
We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad that our team member was able to provide brilliant assistance and help you find exactly what you needed. Thanks for your feedback!
- PP
Deej your a gent!
Had to go get some grout today and had the pleasure of meeting “Deej” at the Dunfermline store and what an absolute gentleman he was on this rainy Saturday he definitely shone!! Keep up the good work Deej your an asset to Wickes and because of you I’ll certainly be back! Thankyou for the Great service!
November 1, 2025
Unprompted review
Reply from Wickes - Dunfermline
Hi, Donna. Thank you for taking the time to share your review with us. We are happy to see that, Deej, provided brilliant customer service during your visit to our Wickes store in Dunfermline. Thank you again for your valuable feedback. - Scott H
So easy
So easy, Stacey very helpful. No time wasted. Great service, delivery on time. My job completed on time. 5*
October 31, 2025
Unprompted review
Reply from Wickes - Dunfermline
Hi, Dougie. Thank you for taking the time to share your review with us. We are delighted to see that, Stacey, was very helpful and provided great customer service during your visit. Thank you again for your kind feedback. - Scott H
Great customer service from David…
Great customer service from David today. Although we didn’t purchase today he gave us help and information to enable us to make an informed decision. Polite and personable, what a difference it makes to your shopping experience from someone who really does want to help.
October 29, 2025
Unprompted review
Reply from Wickes - Dunfermline
Hi Louise, we appreciate that you took the time to leave us a review. We're happy to hear that you received great customer service and helpful information, which enabled you to make an informed decision. -LG
Justin went above and beyond....
Justin went above and beyond what was necessary to make sure I picked up everything I needed.
Also Rebecca at the til continued a very enjoyable shopping trip to Wickes.
September 26, 2025
Unprompted review
Reply from Wickes - Dunfermline
Hi, Thank you for taking the time to share your review with us. We are really pleased to see that, Justin and Rebecca, both provided excellent customer service during your visit. Thank you again for your valuable feedback. - Scott H
New ideas
Nick, our bathroom designer impressed me with his knowledge and ideas for what we could do with the very limited space in our shower room. If found myself quite excited by the possibilities his ideas opened up looking forward to our showroom appointment
September 25, 2025
Unprompted review
Reply from Wickes - Dunfermline
Hi, Carol. Thank you for taking the time to share your review with us. We're happy to see that your designer consultant, Nick, was knowledgeable and provided great ideas for your shower room. We are glad to see that you are now looking forward to your showroom appointment, please do keep us updated on your project. Thank you again for your kind feedback. - Scott H
Reply from Wickes - Dunfermline
Hi Neil, We appreciate you letting us know about the helpful assistance you received. Thank you for your feedback. -LG
Good service.
Went to buy two specific items but couldn't find them. Asked Lisa and Justin at the desk. Justin said "I'll get them for you" Two minutes later he returned with the items. Good service from them both.
September 17, 2025
Unprompted review
Reply from Wickes - Dunfermline
Hey Allan, thanks for your five star review and I'm glad you enjoyed the service from Lisa and Justin in our Dunfermline store! - Dylan
Visited the newly opened Dunfermline…
Visited the newly opened Dunfermline branch today
To purchase laminate flooring
Customer service was fantastic
David is a credit to you’re company
Also his colleague on the inside checkout
Thank you both
September 15, 2025
Unprompted review
Reply from Wickes - Dunfermline
We're happy to hear that you had a fantastic customer service experience at our new Dunfermline branch while purchasing laminate flooring. We appreciate your kind words, and thank you for the positive feedback. -AK
Lovely welcome from Stacey lovely new…
Lovely welcome from Stacey lovely new shop
September 12, 2025
Unprompted review
Reply from Wickes - Dunfermline
Hi, Thank you for taking the time to share your review with us. We really appreciate your kind feedback. - Scott H
Helpful staff
Staff ( Lisa A) were very helpful when selecting products.
September 11, 2025
Unprompted review
Reply from Wickes - Dunfermline
We appreciate you sharing your positive experience. We're so glad to hear that Lisa was very helpful when selecting products.
- PP
David P
David P. In you Dunfermline store excellent - steered me towards a less expensive solution to an electrical problem. This auld pensioner is indebted to the Gent ! All success ro your store !
September 9, 2025
Unprompted review
Reply from Wickes - Dunfermline
Hi Bill, thank you for taking the time to leave a review. We are happy to hear that David helped find a suitable solution for your electrical problem. We really appreciate your comments. -LG
Found the paint we needed
Found everything we need and stuff we didn't know we needed.
Nice clean bright store and Lisa was friendly and helpful.
September 9, 2025
Unprompted review
Reply from Wickes - Dunfermline
We're happy to hear that you found what you needed and more in our clean, bright store! We appreciate your positive feedback regarding Lisa being friendly and helpful. -AK
My first visit in the new Dunfermline…
My first visit in the new Dunfermline store and it was excellent. Staff member Lisa A was friendly on arrival and went on to show me the kitchen section before getting signed up for Trade Pro alongside Elaine who was also extremely helpful. Nothing was a hassle. Great service.
All round 🌟🌟🌟🌟🌟
September 3, 2025
Unprompted review
Reply from Wickes - Dunfermline
We're happy you had an excellent first visit to our new store! It's great to hear that you found Lisa and Elaine friendly and helpful, and that signing up for Trade Pro was hassle-free. Thank you for your review. -AK
New store experience
This was my first time in the new store in Dunfermline. Excellent service by staff (Rebecca and Caroline) in answering my questions and ensuring I got the right product for my needs. Great to have an alternative hardware depot in town again.
September 1, 2025
Unprompted review
Reply from Wickes - Dunfermline
We appreciate you taking the time to share your feedback regarding our new Dunfermline store. We're so glad to hear that Rebecca and Caroline provided excellent service and advice. -AK
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