WET ROOM ANYONE?? This company helped my client choose the WetRoom of her dreams after previously being let down by another plumber. My client over ordered and Sophie I think her name was, managed to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
WET ROOM ANYONE?? This company helped my client choose the WetRoom of her dreams after previously being let down by another plumber. My client over ordered and Sophie I think her name was, managed to... See more
Company replied
I've used Wicks for many years, in store and online. I've always found the quality of materials good at a reasonably competitive price. Today I visited the Exeter store and was very impressed with the... See more
Company replied
Review by Mr P Davies: Ordered fence paint online from Wickes, Exeter, today (07.07.26). Collected it later today and was served by 'Sophie', who couldn't have been more courteous and helpful. She... See more
Company replied
★★★★★ I had a great experience shopping at Wickes. I only went in to buy a few tester pots, and although the store was very busy, every member of staff was friendly, welcoming, and happy to help.... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Written by the company
Eagle Way, Sowton Industrial Estate, Exeter, Devon, EX2 7HY, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really pleased with our Kitchen Planning journey with Tom at Wickes in Exeter. Tom spent time with us discussing and showing us examples in store of what the various options looked like and made sure we got our plan all completed to ensure we met the cutoff for the best deals. Fully recommend

Reply from Wickes - Exeter
I recently had my bathroom re-designed and installed through Wickes. While I'm really pleased with my revamped bathroom (designed by Becky-Anne, who went above and beyond throughout), I sadly won't be using them for future projects or recommending them to others as the Customer Experience Centre (CEC) ignored numerous emails from both myself and Becky-Anne over a period of weeks, leaving me without a vital component and causing significant stress.
I have since been offered a token financial compensation, but at no point has an apology or explanation for the poor service been forthcoming.

Reply from Wickes - Exeter
Becky-Anne in Exeter made a (what could be) stressful situation, a pleasure and completely stress free!! We bought our house in September 2024, we sat with Becky-Anne to discuss our kitchen. She made it all very easy and we couldn't have done it without her, so a year on... we needed our bathroom completely redone. We tried an alternative supplier, and they just did not give us the speed of service, the experience or the ease that Wickes/Becky-Anne did! Very very happy customers. Cannot wait to see it completed!

Reply from Wickes - Exeter
Beckyanne at the Exeter store provided an excellent service. We received helpful advice when planning our kitchen and a speedy response to any questions. The design and quotes were promptly sent to us and we were impressed with the service.

Reply from Wickes - Exeter
Thomas was really helpful and explained all the options for our kitchen. The process from buying to delivery made perfectly clear to us.
Looking forward to seeing installed

Reply from Wickes - Exeter
It’s now three weeks since Wickes and Homefront completely transformed our small bathroom. We are falling in love with the design and finish more and more every day! Creating the design with Becky Anne at Wickes was a joy; very friendly, attentive and collaborative to achieve our vision for a new bathroom. We were impressed with Homefront’s installation, and the finish is exactly what we would have hoped for. We would recommend - thank you!

Reply from Wickes - Exeter
Lora was brilliant throughout my journey of designing and selecting a new bathroom. She took the time to understand the type of thing I was looking for, and was well thought out in putting together the design. Lora was very good at talking me through the process, and patient as I considered alternative options.

Reply from Wickes - Exeter
BeckyAnne was competent and efficient, as well as friendly and helpful. She took me through the planning of my bathroom carefully and thoroughly, explaining the reasoning for choices and answering questions clearly.
If all goes well with the installation, I would definitely return in the future.

Reply from Wickes - Exeter
BeckyAnne was super helpful in planning our kitchen. Full of advise and recommendations but not salesy or pushy at all. Explained everything in great detail and if you challenged, clearly explained pros on cons of your suggestion. Wouldn't hesitate to recommend
Ordered a kitchen with the help of Becky Anne Williams who guided us through all the information about the style of kitchen we chose and the design lay out very professionally explaining and made it a very nice experience would recommend wicks

Reply from Wickes - Exeter
The advisor was very knowledgeable and very helpful

Reply from Wickes - Exeter
I had not made an appointment with Becky-Anne at Exeter Wickes in Sowton, I just dropped in to make some enquiries and she was very helpful and had no problems in helping with my enquiry. She was able to locate my order for my kitchen purchased in 2012 and use this information to order replacement doors. Becky-Anne advised that she would provide a quote in a few days, but by the time I got home, the quote had already been emailed to me.

Reply from Wickes - Exeter
Had excellent service with Wickes Exeter, we had Lawrence come to do the measuring for us and designed our new bathroom , the whole process was excellent and the fitters Hobart plumbing and heating were first class , they did an excellent job and we are so happy with the new bathroom , we highly recommend both

Reply from Wickes - Exeter
Beckyanne our design consultant was very professional and friendly.She listen to our requirements and produced an exceptional design beyond our expectations

Reply from Wickes - Exeter
Our ensuite bathroom was fitted by Wickes fitter Ben Angel. Ben went over and above when fitting the bathroom, nothing was too much trouble. Good communication throughout the work. Very pleased with the end result.

Reply from Wickes - Exeter
Professional, Corteous, knowledgeable, precise in detail of what products are available, highly recommended.

Reply from Wickes - Exeter
Awesome service from the whole team - Beckyanne really knows her stuff and helped us design a brilliant en suite, and Emil was a superstar installer who fitted everything to a super high standard

Reply from Wickes - Exeter
Beckyanne was brilliant she gave me good advice and told me my options, I left the store feeling very happy with my purchase thank you

Reply from Wickes - Exeter
Lora guided us through the whole process. She gave us suggestions that we hadn't considered. She made the whole process easy.

Reply from Wickes - Exeter
Totally happy with the service I have received from Becky-Anne and team at Wickes Exeter.
From initial consultation to delivery has been so smooth and thorough. Thank you! I Highly recommend them.

Reply from Wickes - Exeter
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.