Went in wickes gloucester today and Eileen was very helpful she saved us some money on floor tiles if we knew some with a trade which we did and had 15% discount so not a bad day
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We recently purchased a Kitchen from Wickes at Gloucester. We dealt with Elliot Packham, the local Wickes kitchen advisor. Elliott was really helpful when we were choosing our design and colour. We... See more
Company replied
Briliant service from Wickes Gloucester. Made our Kitchen transformation so easy. From the initial measure up and design with Atul and the final build with Shaun, the whole process was easy and very w... See more
Company replied
I visited the Gloucester Wickes store today to purchase PVC cladding. I was unsure as to what I needed but Gavin who worked there was extremely helpful. I look forward to using this store again and wo... See more
Company replied
Company details
About Wickes - Gloucester
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Written by the company
- Promise 1
Contact info
Woodrow Way, Gloucester, Gloucestershire, GL2 5DX, United Kingdom
- +441452307330
4.6
Excellent
95 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First Class Service
Visited Gloucester Store to buy Tomato Grow Bags. Bumped into a male member of staff who was just returning a Trolley to the Trolley Bay. I asked if I could have the Trolley and where the Grow Bags were situated. Not only did he take me to them, he loaded them on the Trolley and then took me straight in the Store where he took payment. As my mobility isn’t what it used to be, his assistance was much appreciated. Unfortunately I didn’t take a note of his name.
April 28, 2025
Unprompted review
Reply from Wickes - Gloucester
We are so pleased to hear about your positive experience at our Gloucester store. It sounds like you received exceptional customer service from one of our team members. We are proud to have employees who go above and beyond to help our customers. We will share your feedback with the team at Gloucester!
-AF
Robert Wayman saved the day we have…
Robert Wayman saved the day we have problems since February regarding a missing sink drawer our local branch waste of time jeptborderingcwrongvitem I have e mailed customer services on 2coccassikns to complain they havnt bothered to reply went to the gloucester branch spoke to Robert he knew exactly what to order and it arrive within the week Thank you Robert kitchen now complete
April 18, 2025
Unprompted review
Reply from Wickes - Gloucester
We appreciate you taking the time to share your experience. We understand the frustration you faced with the missing sink drawer. It's great to hear that Robert was able to resolve the issue quickly and efficiently. We're glad that your kitchen is now complete.
-AF
New blue kitchen.
Wickes provided us with a beautiful kitchen which Atul designed and Dave installed to a high standard. Nothing was too much trouble and any slight problems were quickly resolved.
We are thrilled with the results and wouldn’t hesitate to recommend Wickes to anyone.
February 28, 2025
Unprompted review
Reply from Wickes - Gloucester
Hi Anna, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Dave in our store and that they provided you with useful advice. -AH
Nice and quick
I found what I wanted straight away and reasonably priced. Tim who served me was polite and efficient. Nice quick visit 👍🏻
March 17, 2025
Unprompted review
Reply from Wickes - Gloucester
Hey there, thanks for your positive feedback, and I'm glad you enjoyed the service from Tim in our Gloucester store! - Dylan
Really helpful designer who listened to…
Really helpful designer who listened to what I wished to do and made suggestions about what might work before drawing up design
January 16, 2025
Unprompted review
Reply from Wickes - Gloucester
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH
Excellent throughout
Excellent through the whole process, the designer gave us loads of options and come up with great ideas. Delivery was on time, and the fitters were brilliant, very high quality fit and finish. Customer service were brilliant when ordering extra items. Would highly recommend.
December 9, 2024
Unprompted review
Reply from Wickes - Gloucester
Hey Steve, thanks for your five-star review, and I'm delighted that you enjoyed the service in our Gloucester store throughout your design and installation, enjoy your new space! - Dylan
EXCELLENT DESIGN CONSULTANT
We went for an instore consultation with Atul at the Gloucester branch. He was courteous and knowledgeable and time was no object. 2 days later he came and measured our kitchen. Once again he was most helpful and efficient. The fitter arrived to assess the work the following day. To date our experience with Wickes has been all positive, in no small part due to Atul.
January 29, 2025
Unprompted review
Reply from Wickes - Gloucester
Hey Paul, thanks for your five-star feedback, and I'm delighted that Atul in our Gloucester store was amazing throughout your kitchen project. It makes us proud you're happy with the end result and enjoy your new space! - Dylan
We bought our new kitchen in December…
We bought our new kitchen in December and currently fitting.
The whole process from start to finish was 5 star, our designer Atul was very helpful and couldn’t ask for more.
Product so far also very good .
We would have no problem buying from Wickes in the future.
February 4, 2025
Unprompted review
Reply from Wickes - Gloucester
Hey Greg, thanks for your five-star review, and I'm delighted that Atul in our Gloucester store was amazing throughout your kitchen design, it makes us proud you're happy with the end result, enjoy your new space! - Dylan
Atul at Wicks helped us with choosing…the perfect kitchen
Atul at Wicks helped us with choosing and ordering a new kitchen. He was very patient, friendly and professional. I would definitely recommend.
January 19, 2025
Unprompted review
Reply from Wickes - Gloucester
Hi Alison, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Atul in our store and that they provided you with useful advice. -AH
Atul at Gloucester branch
Atul , from Gloucester branch, came to our home to measure, assess and advise, then planned our kitchen in the branch. His attention to detail, knowledge and advice was excellent. We would highly recommend him. Hopefully the installation will be as good!
January 21, 2025
Unprompted review
Reply from Wickes - Gloucester
Hi Beverley, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Atul in our store and that they provided you with useful advice. -AH
After what I can only describe as an…
After what I can only describe as an absolute nightmare experience with Wickes, Simon and his team from Jack of All Trades turned around our bathrooms in a matter of days. Simon’s team were polite, professional and extremely hard working. Thank you very much.
December 20, 2024
Unprompted review
Reply from Wickes - Gloucester
Hi Sarah, thanks for taking the time to share this feedback, we are pleased to hear that Simon was able to turn your situation around for you. We appreciate you taking the time to let us know. RD
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.