Tried to return guttering pipes, clips joins, bends well over £100 worth of stuff, was over my 30 days as was waiting for builders to come back. Refused to let me return even though these are core ite... See more
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Location
Switch locationHoward Way, Princes Gate Retail Park, CM20 2SU Harlow, England, GB
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See what reviewers are saying
I have done few click & collects & the service has been amazing & quick & the staff members who served me were very polite & afficiant thank you
Company replied
Dawn, you truly are the most welcoming, loving kindest person I've met. So helpful and knowledgeable. Amazing personality, but also so helpful with our many DIY adventures. Makes us want to go into w... See more
Company replied
I would like to say that we find the most useful information about prices,design,offers and all the details for kitchen. Rebeca Grigoras from Harlow wicks kitchen showroom help us tremendously with th... See more
Company replied
Company details
About Wickes - Harlow
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Howard Way, Princes Gate Retail Park, CM20 2SU, Harlow, England, United Kingdom
4.3
Excellent
90 reviews
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Joe helped me with Delivery
Joe helped me with Delivery, very polite, knowledgable, a real credit to the Wickes Brand
January 23, 2025
Unprompted review
Reply from Wickes - Harlow
Hi Marky, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Visited the Harlow store to purchase…
Visited the Harlow store to purchase some paint for the living room. Was helped by a lovely man named John who I think was the Duty Manager but still took the time to help me. John is a credit to your store.
January 19, 2025
Unprompted review
Reply from Wickes - Harlow
Hi Mark, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Outstanding service!
I stopped in to Wickes Harlow to pick up a click and collect. The store looked very tidy and staff were very friendly. Everything was ready and the store manager even came out to help me load my car!
Brilliant service!
January 18, 2025
Unprompted review
Reply from Wickes - Harlow
Hi Stuart, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
I was served by Angelina
I was served by Angelina, she was very polite and friendly. She helped me find everything I needed and everything they didn’t have she told me which was the nearest store which had what I needed
January 17, 2025
Unprompted review
Reply from Wickes - Harlow
Hey James, thanks for your amazing feedback, and I'm glad you enjoyed the service from Angelina in our Harlow store! - Dylan
My Opinion
Kitchen Designer (Youth) has been brilliant and corrected so many errors made by other companies and designers. Also had excellent attention to detail and practical suggestions.
Separate to this Will also helped with some items ordered via the click and collect service and he was very polite.
January 11, 2025
Unprompted review
Reply from Wickes - Harlow
Hello Ben, thanks for your five-star feedback, and I'm glad you enjoyed the service in our Harlow store from Youth and Will throughout your kitchen design. It makes us proud you're happy and enjoy your new space! - Dylan
I placed an order with click and…
I placed an order with click and collect. It was easy to use and was kept upto date with information about the order. Gary was helpful when I collect the order and answered my questions to my sure I had ordered the right products for my project.
January 8, 2025
Unprompted review
Reply from Wickes - Harlow
Hi Sarah, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Gary in our store and that they provided you with useful advice. -AH
Reply from Wickes - Harlow
Hi Rob, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Will in our store and that they provided you with useful advice. -AH
I’m am so glad I’ve found a store with…
I’m am so glad I’ve found a store with staff that actually know their product & can advise me correctly. The staff & manager Andy have been extremely helpful & I am very satisfied with my purchases & panelling. Thank you!
January 9, 2025
Unprompted review
Reply from Wickes - Harlow
Hi, Julie. Thank you for taking the time to share your review with us. I'm really pleased to see that the staff and store manager Andy, were extremely helpful during your visit. Thank you again for your kind feedback. - Scott H
Very friendly & smiley staff
Very friendly staff. Cashier Dawn was very helpful in placing an order for me for delivery. Start to finish A+ service! And most importantly service with a smile!
January 1, 2025
Unprompted review
Reply from Wickes - Harlow
Hi Mohammed, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Fabulous help from Rebeca and the…
Fabulous help from Rebeca and the fitters. Excellent follow up when some things wasn't right but turned out to be a problem separate from the fit but was still helped and advised by the fitter on a Sunday. So thanks to Lucas his mate and Rebeca
December 20, 2024
Unprompted review
Reply from Wickes - Harlow
Hi There, thanks for taking the time to share this feedback, we are pleased to hear that Rebeca provided you with an excellent follow-up and was able to iron out any issues. We appreciate you taking the time to let us know. RD
Come in wickes alot because nature of…
Come in wickes alot because nature of my job always have everything I need to complete my projects want to point out that Emma is very welcoming and has a lovely smile, lovely inside and out she always happy and a credit to your store. Only thing I would say is more till staff
January 2, 2025
Unprompted review
Reply from Wickes - Harlow
Hi Danny, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with the service provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Recently went to Wickes in Harlow
Recently went to Wickes in Harlow, got served by a helpful women called Dawn to help me get the right stuff she was very patient and polite. Great customer service which you don’t get at all these day.
December 31, 2024
Unprompted review
Reply from Wickes - Harlow
Hi Chloe, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Dawn and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Very helpful & friendly shop assistant…
Very helpful & friendly shop assistant called Alex who put me in the right direction in getting what l needed.
January 2, 2025
Unprompted review
Reply from Wickes - Harlow
Hi There, thanks for taking the time to share this feedback, we are pleased to gear that Alex was very helpful and friendly, we appreciate you taking the time to let us know. RD
Just redone my bathroom and was served…
Just redone my bathroom and was served by Rebeca Grigoras. She was superb and designed my bathroom exactly how I wanted it. I also opted to use Wickes recommended builders to take the stress away because you get a two year warranty on the work with them for added peace of mind.
October 31, 2024
Unprompted review
Reply from Wickes - Harlow
Hi Sherine, thanks for taking the time to share this feedback, we are pleased to hear that Rebeca was superb and designed the bathroom exactly as you wanted, we appreciate you taking the time to let us know. RD
Great service by Jamie on cluck and…
Great service by Jamie on cluck and collect
December 17, 2024
Unprompted review
Reply from Wickes - Harlow
Hi Brian, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Jamie and how pleased you are with the service provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
New kitchen from Wickes
Rebecca the kitchen designer and the Staff at Wickes Harlow. A good choice of kitchens reasonably priced. Dave the kitchen fitter did a very good job.No problems taking anything back to the store. The Wickes coordinator could of been better but if you want a good quality kitchen you could do worse than try Wickes
September 6, 2024
Unprompted review
Reply from Wickes - Harlow
Hi Chris, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and hope you enjoy your new space. - FB
Brilliant Bathroom service
Had my bathroom renovated recently with Wickes materials and a Wickes recommended builder. Builder was as efficient as they come, Kerry Evett, and the installation was completed in just over 2 weeks, with floor and ceiling having to be changed before fitting. Impressive job done. Thanks to Rebeca the Wickes designer for a brilliant design. Will recommend their work and materials to anyone who needs a good job done. A++
December 12, 2024
Unprompted review
Reply from Wickes - Harlow
Hi Andrew, thanks for taking the time to share this feedback, we are pleased to hear that Kerry and Rebeca done a great job from the initial planning stage through to the installation, we appreciate you taking the time to let us know. RD
Wickes make DIY a pleasure!
I always use Wickes Harlow for my DIY requirements. I find them to be a very reliable company and their customer service is brilliant. The Harlow staff are extremely pleasant, knowledgable and helpful. Delivery drivers have been the same.
December 13, 2024
Unprompted review
Reply from Wickes - Harlow
Hi, Glo. Thank you for taking the time to share your review with us. I'm really pleased to see that you find our Wickes store in Harlow to be brilliant. I'm also happy to see that our staff in store are pleasant, knowledgeable and helpful. Thank you again for your kind feedback. - Scott H
Don't buy porcelain slabs from Wicks
Don't buy porcelain slabs from wicks, you have to order online from the display in the shop, we got the thanks for the money acknowledgment straight away, then five days later we got an email saying delivery in three days (no time, nothing)
The display should say eight days delivery
October 7, 2024
Unprompted review
Reply from Wickes - Harlow
Hi, Adrian. Thank you for taking the time to share your review with us. I'm sorry to hear that you are not happy with the delivery timescale you have been given. I have sent you a request for more information, so I can look into this for you. Thank you again for your valuable feedback. - Scott H
Went into your harlow store today wed…
Went into your harlow store today wed 18 sept at 3.30 and was served by an older lady on till 1. This is not the first time I have been served by her and she is not very friendly no smile no hello(even though I said hello). I know we all have off days but like I say this is not the first time. Maybe a bit if customer service training might help if not maybe she can relocate to a different part of the store that does not require customer interaction
September 18, 2024
Unprompted review
Reply from Wickes - Harlow
Hey Mrs Vicary, thanks for your valuable feedback and I'm sincerely sorry you're unhappy with your visit to our Harlow store. I will ensure this is passed on, so we can improve on this going forward. - Dylan
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