Wickes - Harlow Reviews 

Thank you Dawn in Harlow for your help buying our flooring 👍

After heading into our local Wickes for some DIY supplies, we were assisted by Dawn who was so helpful on the tills and made it a really positive experience.

How could they get it so wrong?!
Delivery 1 was dumped on the lawn, Delivery 2 didn't even turn up(nobody even called to let me know)! Delivery 2 was eventually rearranged when I had to visit a local store but I spent so much time waiting in, when they seem to only arrive at the end of the half day time slot, very poor service.

Will went above and beyond in finding my paint for me. Very professional and excellent customer service

Youth Aziz the kitchen design expert was very professional and very helpful in our quest for a new kitchen.

Rebeca at Wickes Harlow had so much patience with us, initially arriving with no idea of what we wanted and then constantly changing our mind! We were really impressed with her ideas, design and colour matches. We are thoroughly looking forward to our bathroom being installed.

I got served by Dawn at wickes and she helped me find paint I needed. She was so helpful, friendly and polite that she made my experience very easy. Thank you so much

Had a great appointment with Kirsty helped me design thank you

The staff are so helpful and polite with a special mention to dawn. Thank you for your help it was very appreciated.

We are undergoing a house renovation and we’re trying to look for a new kitchen. Emma in the showroom was very helpful and helped us understand the process from start to finish. She was able to answer all of our questions. We are still weighing up our options, though I’m sure we will be back soon once we have made our mind up on the 2 styles we liked.

Popped in as had a call for a leaking toilet, a super friendly chap called John helped me out with the part my plumber sent me to get most grateful cashier was great too Thanks

Firstly I'd like to just say I've been Using the Harlow extra store now for the around 28 years (even prior to its short distance move to a bigger store).
I can honestly say that I've never had a bad experience, rude staff or not been able to get what i go in for always been spot on.
I would love to be able to name everything single person on this review I've met over the years but honestly all that work there are respectful, helpful and very pleasant people to deal with, always willing to help and assist if needed and also very good if you need to go into store to order any materials for delivery.
prices are always decent and with the trade plus card it gives you that little bit more.
I'd say for a local all round trade shop the company should be very proud of how its staff run it (great team effort guys), hears to another 20 years of my custom.
Just a few names of the guys I've dealt with over the years and see mostly for the times i go in, they will always help you if you need it.
Andy, Gary, Jamie Moss, Lauren, John, Maddie, Dawn, Emma, Amy, Kirsty, Angelina, Rebeca, Kelly, Alex, Leo, Steve, Bob, Jamie D and many more, however who ever you ask they will help and assist you in any way they can.
Thank you wickes for providing an excellent service to me over this long period of time its a pleasure coming in and your team at Harlow are defiantly first class.

Lee Watkins (Tradepro Account)
MRD&B Ltd

On a fair few occasions when I been into wicks I’ve either asked for help or been served by this lady. She has always been very professional, friendly and helpful. On seeing her today remembering me from other occasions, she has very politely asked me to fill this review out. I told her that I’d have no problem doing this as I think she is definitely an asset to your company. Her name is Dawn.

What makes the difference is that staff working in your harlow branch,
Specially lady called DAVA
SHE IS GREAT
DEFINITELY DESERVED 10 START

We Come into wickes & was welcomed by a lady called Dawn who was very helpful in assisting me in finding the items I required for one of our contracts. She was very helpful & gave us a great service. I got all the items I needed for my job.

Happy with my paint mixing by Josh. He was very helpful and explained the process.

Was very happy that Wickes actually had everything in stock , most of the time they’re always short of something. Excellent work by Lauren C on the till happy smiling face and dealt with all my bits quickly and efficiently. Excellent receipt folding skills !

Liam at Wickes Harlow has been very helpful and successfully made a paint mix which exactly matches the colour of my kitchen units. Liam scanned the sample door colour I brought and made the exact same colour mix. Liam also expertly asked questions about the surface to be painted and made good recommendation for the finish. I highly recommend Wickes if you need a colour to match paint.

Bob was the gentleman who helped me at the Harlow location. He was patient with me, very knowledgeable and extremely helpful Thank you Bob.

Dawn was super helpful! She made my visit to Wickes so easy and saved me some money too - bonus! Thanks Dawn, you’re a superstar!