Wickes - Lichfield Reviews 

Friendly, clean and welcoming store! Very helpful staff.

My Go-To for DIY in Lichfield!

Dropped into Wickes Lichfield recently and was really impressed. Found exactly what I needed, and the staff couldn’t have been more helpful. Prices were good, the store was tidy, and I left with everything for my project (plus a couple of extras I couldn’t resist!). I’ll definitely be heading back for my next bit of DIY.

Great experience shopping from start to finish, the store was clean and tidy enabling me to find exactly what I needed, staff were friendly and approachable.

Very clean, great service from the team who are always willing to help.

Nice and clean store and found what I needed from help of staff

Very tidy store, excellent customer service.

Lynne the consultant was very helpful with my kitchen order and was very helpful in the design she recommended.

Many thanks to Lynne (Wickes Lichfield) who stepped in and created a new bathroom swiftly after we were let down repeatedly by a local company. Great help in store and a brilliant fitter. Will definitely use again.

Very approachable. Looking at kitchen designs, Julie took the time to understand our needs and help us through the design process

Chat with Lynne Smith who at least knew our issue & tried to help- she was very helpful

Julie was so helpful and patient at the Lichfield branch with having a new bathroom. With the budget we had in mind, Julies ideas and expertise is brilliant. All the staff there are friendly and professional. Would highly recommend. Many thanks Julie.

I popped into Wickes in Lichfield recently for advice on a bathroom project and was helped by Mark, who couldn’t have been more helpful.

From the moment we started talking, it was clear Mark really knew his stuff. He listened carefully, asked the right questions, and gave me solid, practical advice that made planning my project so much easier. He was professional, approachable, and clearly passionate about helping customers get it right.

Thanks to Mark’s input, I left feeling confident and well-prepared to move forward. First-class service – thank you, Mark!

Friendly kitchen advisor, patient with our choice. Good discount with purchase.
Interest free option very good.

I called at my local Lichfield branch to purchase some laminated flooring which was in the sale. Unfortunately the product was out of stock at this time however, after speaking to Elliot, an extremely helpful store assistant, I learned that he could order the flooring for me on the stores system and have it delivered to my home the following day. This was so easy and even saved me having to cart and lift the flooring into my car.

I have been asked to rate my experience though it feels rather early. I chose Wickes as a few years ago they fitted a kitchen we were pleased with.
So far my bathroom has been planned and materials ordered. The contractor has been and measured up. Everyone has been helpful and I look forward to the work being started in 3 weeks. So far so good.

Shop was tidy. Good range of products, staff really friendly.

Got my products and was walking to the till, and the lady was standing in the till just walked off

Then another lady started scanning not a word of hello, are you having a good day? Weather is a bit rubbish isn’t it?

No interaction at all

Tell me the price asked me if I wanted the receipt I said no

She then went off carrying on talking to a colleague about stock. No thank you very much. Have a good day.

Terrible customer service

Had a kitchen designed by Julie for me and another for my mum. She's very helpful and really took the time to ensure we had the kitchens we wanted. Great job, would definitely recommend!

Lynne was fantastic, a very friendly design consultant, excellent plans. Listened to what I wanted and designed my dream kitchen. I couldn't have been happier with the service. Thank you again lynne.

Julie Evans from the Lichfield branch has recently helped us to design, and order our kitchen. Julie was very friendly, patient and helpful. She went above and beyond to assist us with a problem of our own doing. We can’t thank her enough and would highly recommend and use again should the need arise. The kitchen was delivered on an agreed date and we were kept informed about the delivery and time slot. Overall we have had a good experience buying our kitchen from Wickes. The kitchen itself is good quality, the person fitting it says that he has installed a few now and hasn’t had any problems. Many thanks Julie and the Wickes team.