Wickes - Lichfield Reviews 

110
TrustScore 5 out of 5

4.8

Vulcan Road, Unit E, Lichfield Retail Park, Lichfield West Midlands, WS13 6GB, GB


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Rated 4 out of 5 stars

Lynne has been very knowledgeable helping us choose our bathroom fittings. Trying different options to see what they would look like. We hope the fitters are as good at their job as she is at hers.... See more

Company replied

Rated 5 out of 5 stars

Went to Wickes in Lichfield to discuss a new kitchen with Julie, she was so supportive and informative, made me feel at ease and talked through the whole process and offered alternatives where needed.... See more

Company replied

Rated 5 out of 5 stars

Really happy with our new kitchen, a massive "Thank you" to Lynn Smith, she was just amazing. We've changed our mind so many times and she was always there, very helpful, very patient and she gave us... See more

Company replied

Rated 3 out of 5 stars

I called in to the Lichfield branch instead of my local branch to be welcomed by a rebuke by the lady on the till for using the wrong door ( oops sorry!) I just went in to ask for the larger troll... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Lichfield

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • Vulcan Road, Unit E, Lichfield Retail Park, Lichfield, West Midlands, WS13 6GB, United Kingdom

  • +441543516900

4.8

Excellent

TrustScore 5 out of 5

110 reviews

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4.8

All reviews

(110)

14,099 reviews in the last 12 months

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Rated 5 out of 5 stars

Went to Wickes in Lichfield to discuss…

Went to Wickes in Lichfield to discuss a new kitchen with Julie, she was so supportive and informative, made me feel at ease and talked through the whole process and offered alternatives where needed. I can highly recommend speaking to Julie especially if like me you didnt know where to start.

July 17, 2026
Unprompted review
Wickes - Lichfield logo

Reply from Wickes - Lichfield

We are so pleased to hear about your positive experience and that Julie was so supportive and informative, Barbara. It's wonderful that she made you feel at ease and talked through the whole process, offering alternatives where needed. Thank you for your kind recommendation! - AB

Rated 5 out of 5 stars

Came into Lichfield store to discuss…

Came into Lichfield store to discuss some additional work to our kitchen, Julie Evans did an amazing consultation and gave some excellent advice.

July 17, 2026
Unprompted review
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Reply from Wickes - Lichfield

We're so pleased to hear about your positive experience at our Lichfield store and that Julie provided such an amazing consultation and excellent advice for your kitchen project. Thank you for your kind words, Ian! - AB

Rated 5 out of 5 stars

Really happy with our new kitchen

Really happy with our new kitchen, a massive "Thank you" to Lynn Smith, she was just amazing. We've changed our mind so many times and she was always there, very helpful, very patient and she gave us great advices and recommendations. Great service, we would definitely recommend Wickes and specially Lynn Smith.

June 1, 2026
Unprompted review
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Reply from Wickes - Lichfield

We're so pleased you're happy with your new kitchen! It's wonderful to hear that Lynn Smith provided such amazing, helpful, and patient service, offering great advice and recommendations throughout your design journey. We truly appreciate your kind words and recommendation. -AK

Rated 4 out of 5 stars

Lynne has been very knowledgeable…

Lynne has been very knowledgeable helping us choose our bathroom fittings.
Trying different options to see what they would look like.
We hope the fitters are as good at their job as she is at hers.

July 4, 2026
Unprompted review
Wickes - Lichfield logo

Reply from Wickes - Lichfield

Hi, Thank you for taking the time to share your review with us. We're delighted to hear that Lynne's knowledge and guidance helped you choose the right bathroom fittings whilst exploring different options. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Julie in Lichfield gave us a brilliant…

Julie in Lichfield gave us a brilliant design for our bathroom! Thank you for your help!

June 21, 2026
Unprompted review
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Reply from Wickes - Lichfield

We are so pleased Julie provided such a brilliant design for your bathroom. Thank you for sharing! -AK

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, really helpful guidance and advice from Bev at the Lichfield store, and a friendly smile as always .

June 19, 2026
Unprompted review
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Reply from Wickes - Lichfield

We're so glad Bev provided excellent service and helpful advice. We appreciate your kind words! -AK

Rated 5 out of 5 stars

I visited your store today in…

I visited your store today in Litchfield and I was really impressed with the service that I received. Sorry I can’t remember all the people that helped except for Bev. She was absolutely brilliant. Thank you so much.

June 17, 2026
Unprompted review
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Reply from Wickes - Lichfield

Hi Andy, we are so pleased you were impressed with our service and had a brilliant experience. Thank you for your wonderful feedback! -LG

Rated 5 out of 5 stars

Great customer service received from…

Great customer service received from Jenny at the Lichfield store, helped me find the items in store and then ordered the paint that was not available on the shelf. Nothing was too much trouble, thank you

June 9, 2026
Unprompted review
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Reply from Wickes - Lichfield

Hi Roger, Thank you for your five-star review concerning the great customer service you had from our colleague Jenny in our Lichfield store. We appreciate your comments and your business.

Rated 5 out of 5 stars

En-suite and wetroom

Last year we wanted to change a small box room adjoining a double bedroom into an en-suite. We found Lynne Smith at Wickes Lichfield to be so helpful. Lynne assisted in our choice of bathroom units, she was helpful, informative and very patient. Her computer aided drawings of the layout were great in choosing exactly what we wanted. Wickes advised us of proposed delivery dates/times and then delivered the selected items punctually.
We were so pleased with the ensuite, we have just had a downstairs wet room created, courtesy of Wickes and Lynne.
I have no hesitation in recommending them.

June 9, 2026
Unprompted review
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Reply from Wickes - Lichfield

Hi, we are so pleased to hear about your positive experience with our team member and the successful creation of your en-suite and wet room. We are glad our assistance with design and punctual delivery met your expectations. Thank you for your recommendation! -LG

Rated 5 out of 5 stars

Really helpful

Really helpful, knew exactly what I needed and really friendly 5*

June 9, 2026
Unprompted review
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Reply from Wickes - Lichfield

Thanks for taking the time to leave your review. We're so glad we could help, Louis! Thank you for your kind words. - ab

Rated 5 out of 5 stars

Bev at the store is an amazing help to…

Bev at the store is an amazing help to the lads that come in. Can't do enough to help. Brilliant customer service

June 8, 2026
Unprompted review
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Reply from Wickes - Lichfield

We appreciate you sharing your positive experience. We are delighted to hear that Bev provided brilliant customer service. - AB

Rated 5 out of 5 stars

What a great serice we've had

What a great serice we've had from julie at wickes litchfield, from the moment we sat down talked through designs, to the updates on delivery, the guys who delivered it were great and helpful,
I carried out the install and everything was there, it installed with no issues, and we couldt be more happy seeing our design come to life,
Thank you Julie and wickes

June 7, 2026
Unprompted review
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Reply from Wickes - Lichfield

Hey Michael, thank you for your amazing review, and I'm glad that Julie in our Lichfield store was first class throughout your design experience, I'm delighted that there were no issues with the installation, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Julie at Wickes Lichfield - Kitchen

Julie at Wickes Lichfield designed us the most incredible kitchen. We came in with a vision, and she completely understood what we wanted while also suggesting thoughtful improvements and practical solutions — never in a pushy or upselling way.
She gave us time to consider our options, explained different possibilities clearly, and introduced ideas we didn’t even know we needed or wanted. We were open about our budget from the start, and Julie worked incredibly hard to create something that felt like our dream kitchen while keeping the overall cost, including fitting, considerably lower than we expected.
Of course, there were a couple of compromises due to practicality and budget, but the alternatives Julie showed us were never a million miles away from what we originally imagined — and in some cases were actually better.
The whole experience so far has been excellent. Julie is professional, knowledgeable, kind, and genuinely listens. We’re so excited to move forward with our dream kitchen and feel very lucky to have had it expertly designed by her.

May 31, 2026
Unprompted review
Wickes - Lichfield logo

Reply from Wickes - Lichfield

Hi, Steph. Thank you so much for your kind feedback! We're delighted to hear your design consultant Julie provided such a positive experience and helped bring your vision to life. It’s great to know you feel confident and excited moving forward with your new kitchen. Please do keep us updated on your project. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Go's the extra mile

Looked a several bathroom showrooms with no joy,they had to be complete room make overs. Then we meet Lynne Smith design Consultant, a breath of fresh air in customer service. Professional and happy you help with our needs, she understood our requirements. We left as new clients and very happy people.

May 28, 2026
Unprompted review
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Reply from Wickes - Lichfield

Hi Leslie, we're delighted you found Lynne to be a breath of fresh air! It's wonderful that we could understand your needs and help with your bathroom makeover. We are so happy to welcome you as new clients. -LR

Rated 5 out of 5 stars

Excellent design consultant experience

Julie the kitchen design consultant really listened to my ideas a needs for my kitchen design and created the kitchen exactly how I’d envisioned it. Her knowledge and creativity has meant that I’m leaving the store super happy and confident with my order. She’s worked well with my small budget to get everything I wanted at an affordable price…highly recommended visiting Julie in Lichfield! you won’t be disappointed

May 23, 2026
Unprompted review
Wickes - Lichfield logo

Reply from Wickes - Lichfield

We're so happy to hear that Julie listened to your ideas and created the kitchen you envisioned. We're glad you left our store happy and confident with your order. Thanks for your kind feedback. - AB

Rated 5 out of 5 stars

Went to kitchen section and was helped…

Went to kitchen section and was helped by lynn who was so helpful it was brilliant

May 23, 2026
Unprompted review
Wickes - Lichfield logo

Reply from Wickes - Lichfield

We're so glad Lynn provided such brilliant and helpful service in our kitchen section! Thank you for your kind words. - AB

Rated 5 out of 5 stars

Lovely staff

Lovely staff, good range of options for Kitchen and bathrooms. Julie and Lynn were miracle workers getting my design to the Spec I wanted and within my price range.

May 23, 2026
Unprompted review
Wickes - Lichfield logo

Reply from Wickes - Lichfield

We're so pleased Julie and Lynn helped you achieve your kitchen and bathroom design within your budget. Thank you for your kind words! - AB

Rated 5 out of 5 stars

Community support

Brilliant support for a community project working with children and adults to enhance biodiversity. Thank you for the donation of materials 😁

March 30, 2026
Unprompted review
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Reply from Wickes - Lichfield

Hi Jane, Thanks for taking the time leaving your review. We're happy our materials helped your community project enhance biodiversity for children and adults. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Lynne was great and very helpful from…

Lynne was great and very helpful from start to end. My kitchen is beautiful and I'm over the moon with it.

May 14, 2026
Unprompted review
Wickes - Lichfield logo

Reply from Wickes - Lichfield

We're so glad to hear you love your beautiful new kitchen Mark! Thank you for sharing your wonderful feedback. We are glad Lynne made this a great experience for you. - Andrew

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