Wickes - Lichfield Reviews 

109
TrustScore 5 out of 5

4.8

Vulcan Road, Unit E, Lichfield Retail Park, Lichfield West Midlands, WS13 6GB, GB


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Rated 4 out of 5 stars

Lynne has been very knowledgeable helping us choose our bathroom fittings. Trying different options to see what they would look like. We hope the fitters are as good at their job as she is at hers.... See more

Company replied

Rated 5 out of 5 stars

Went to Wickes in Lichfield to discuss a new kitchen with Julie, she was so supportive and informative, made me feel at ease and talked through the whole process and offered alternatives where needed.... See more

Rated 5 out of 5 stars

Really happy with our new kitchen, a massive "Thank you" to Lynn Smith, she was just amazing. We've changed our mind so many times and she was always there, very helpful, very patient and she gave us... See more

Company replied

Rated 3 out of 5 stars

I called in to the Lichfield branch instead of my local branch to be welcomed by a rebuke by the lady on the till for using the wrong door ( oops sorry!) I just went in to ask for the larger troll... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Lichfield

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • Vulcan Road, Unit E, Lichfield Retail Park, Lichfield, West Midlands, WS13 6GB, United Kingdom

  • +441543516900

4.8

Excellent

TrustScore 5 out of 5

109 reviews

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4.8

All reviews

(109)

14,064 reviews in the last 12 months

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Rated 5 out of 5 stars

To date an excellent experience l…

To date an excellent experience with Wickes. Lynne was a big help designing our bathroom and had some fabulous ideas. Design, ordering and paying all went smoothly. Just hope the delivery and installation goes as smoothly and the end result is what we hoped for.

January 13, 2026
Unprompted review
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Reply from Wickes - Lichfield

Hi There,

We appreciate you sharing your feedback. We're glad to hear that the design and ordering process for your bathroom went smoothly, and that Lynne was a big help. -Ellysse

Rated 5 out of 5 stars

Julie Evans from the Lichfield store…

Julie Evans from the Lichfield store was amazing. Her expert advice and experience supported myself and partner in designing our new kitchen. Julie answered all our questions and made suitable amendments when needed. She made our experience at Wickes one to remember. Thank you for all your help Julie.

January 7, 2026
Unprompted review
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Reply from Wickes - Lichfield

Hi Ellie,

Thank you for sharing your experience with us. We're thrilled to hear that Julie's expertise and advice helped you and your partner design your new kitchen and that they were able to answer all your questions. Thank you again! -Ellysse

Rated 5 out of 5 stars

Great customer service

Jenny was a super help to us in store today and made the experience much easier. Thank you!

December 2, 2025
Unprompted review
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Reply from Wickes - Lichfield

Hi Sophie, thank your five-star review, telling us about your shopping experience at our Leicester Wigston store and in particular the great customer service you received from our colleague Jenny. Many thanks DG.

Rated 5 out of 5 stars

Helpful advice and a no pressure.

Helpful advice and a no pressure approach to our initial enquires into the options for a new kitchen. The all in price made it far easier to budget and removed the need to find our own fitters. Lynne Smith was very helpful and patient with our fine tuning of our requirements.

November 15, 2025
Unprompted review
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Reply from Wickes - Lichfield

Hi Andrew,

We're thrilled to hear that Lynne was very helpful and patient. It's great to know that the all-in price simplified your budgeting. Thank you for sharing your experience with us. -Ellysse

Rated 5 out of 5 stars

Excellent start to finish

Excellent start to finish. Lynne smith from Lichfield branch was a plesure to deal with. Always listened and helped all the way through the design. Installation team amazing too with a very high standard of work and no issues at all. Would 100% recomend.

October 28, 2025
Unprompted review
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Reply from Wickes - Lichfield

Hey Chris, thanks for your positive feedback, and I'm delighted that you enjoyed the service from start to finish from Lyne in our Lichfield store, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Without this lady I wouldn’t be writing…

Without this lady I wouldn’t be writing this , she helped me so much in the shop
And was very patient with me and helped me set up the app ! 👏 Thank you so much Megan

October 23, 2025
Unprompted review
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Reply from Wickes - Lichfield

Hello Dawn, thanks for your five-star review, and I'm glad that Megan was first class throughout your visit to our Lichfield store! - Dylan

Rated 5 out of 5 stars

Same day kitchen

Me and my partner managed to get a same day appointment on Saturday at very short notice at the lichfield store, after we realised IKEA was not for us! Our helping hand was lynne, absolute goddess! We gave the plans, dimensions and colour scheme, even on her new software she was so helpful, attention to detail was beyond perfect and after 2 hours we clicked the button to purchase our new kitchen! Can't thank lynne enough, she knew what she was on about, she put us at ease with sticking points, and was lovely to our slightly impatient children, as let's face it, in kids eyes, designing kitchens on a Saturday afternoon was not on their priority list! Thank you so much lynne!

October 4, 2025
Unprompted review
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Reply from Wickes - Lichfield

We appreciate you taking the time to share your experience at our Lichfield store. We're happy to hear Lynne was helpful with your kitchen plans, even with the new software, and that you were able to purchase your new kitchen. - PP

Rated 4 out of 5 stars

Jenny was so helpful

Jenny was so helpful. From our initial enquiry over the phone to speaking to her inshore, she provided good old fashioned customer service! We wanted some bags of top soil and she even helped load them on to the trolley and into our car. Well done Jenny, we'll visit Wickes Lichfield again.

September 29, 2025
Unprompted review
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Reply from Wickes - Lichfield

We're happy to hear that you received helpful customer service during your visit form Jenny. We appreciate you mentioning the assistance you received loading your car. Thank you for your positive feedback; we look forward to seeing you again. -AK

Rated 5 out of 5 stars

A truly fantastic service from Julie Evans at…

A fantastic service from Julie Evans at the Lichfield store. Julie designed a kitchen for me. She understood the objectives of my kitchen refurb. and designed it accordingly. I found her advice to be very practical and valuable and I felt confident to trust in her judgement. Furthermore, she provided really useful perspective on other aspects of my house refurb. project. Julie was a pleasure to work with and I am very grateful for the input she has provided.

September 30, 2025
Unprompted review
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Reply from Wickes - Lichfield

We appreciate you taking the time to share your experience. We're happy to hear that the kitchen design by Julie Evans met your objectives and that the advice was valuable. It's great to know that you felt confident and grateful for the input provided for your project. -AK

Rated 5 out of 5 stars

Lynne Smith

Lynne Smith, the design consultant at Lichfield, was very patient dealing with our several attempts to get a quote for additional parts for our Sofia kitchen.
She was a delight to deal with

September 13, 2025
Unprompted review
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Reply from Wickes - Lichfield

Hi, Mr Leadbetter. Thank you for taking the time to share your review with us. I'm really happy to see that your design consultant, Lynne, at our Wickes store in Litchfield, was very patient and provided great service. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Excellent service from Lynn Smith .

Excellent service from Lynn Smith .. nothing was too much trouble ... highly recommend!

September 2, 2025
Unprompted review
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Reply from Wickes - Lichfield

Hi Kate,

We are happy to hear that you received excellent service from Lynn. Thank you for your kind words and for recommending us, we appreciate it.

-Ellysse

Rated 5 out of 5 stars

Helpful staff member - Jen at Lichfield

Went to the Lichfield branch of Wickes for Microflo guttering supplies. I couldn't find an item which I needed, so I approached a member of staff named 'Jen'. She was very helpful indeed, and although the item I needed wasn't in stock at the Lichfield store, she ordered the item for me there and then, saving me the time and hassle of doing it myself. A very helpful member of staff and a credit to her employer.

August 24, 2025
Unprompted review
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Reply from Wickes - Lichfield

Hi Paul, thank you for taking the time to leave a review. I'm really pleased to see that Jen was able to help order the item you were looking as it was not in stock at the store. -LG

Rated 5 out of 5 stars

Paint

I went to Wickes Lichfield today for garden fence paint, I was helped by a young man first who was extremely helpful,then by a lady Jenny I can honestly say she was so helpful and knowledgeable, think I would still be there dithering if Jenny and the young man had not been so helpful and kind, excellent service well done.

August 17, 2025
Unprompted review
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Reply from Wickes - Lichfield

Hi Maggie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jenny in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

I visited the store today

I visited the store today really helpful lady Bev helped me find what I needed credit to the store

August 10, 2025
Unprompted review
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Reply from Wickes - Lichfield

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Bev in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Fab store!

Friendly, clean and welcoming store! Very helpful staff.

August 6, 2025
Unprompted review
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Reply from Wickes - Lichfield

We appreciate your kind words! We are so glad you found our store welcoming and our team helpful during your visit. -AK

Rated 5 out of 5 stars

My Go-To for DIY in Lichfield!

My Go-To for DIY in Lichfield!

Dropped into Wickes Lichfield recently and was really impressed. Found exactly what I needed, and the staff couldn’t have been more helpful. Prices were good, the store was tidy, and I left with everything for my project (plus a couple of extras I couldn’t resist!). I’ll definitely be heading back for my next bit of DIY.

August 8, 2025
Unprompted review
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Reply from Wickes - Lichfield

We appreciate you taking the time to share your positive experience at our Lichfield store. We're happy to hear that you found what you needed and that our staff were helpful. We're glad you enjoyed your visit! -AK

Rated 5 out of 5 stars

Great experience

Great experience shopping from start to finish, the store was clean and tidy enabling me to find exactly what I needed, staff were friendly and approachable.

August 2, 2025
Unprompted review
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Reply from Wickes - Lichfield

We appreciate you taking the time to leave us such a fantastic review! We're happy to hear that you found our store clean, tidy, and our staff helpful. -AK

Rated 5 out of 5 stars

5 Star

Very clean, great service from the team who are always willing to help.

July 28, 2025
Unprompted review
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Reply from Wickes - Lichfield

We appreciate your feedback and are so glad you found our store clean and our team helpful and willing to assist. -AK

Rated 5 out of 5 stars

Nice and clean store and found what I…

Nice and clean store and found what I needed from help of staff

August 4, 2025
Unprompted review
Wickes - Lichfield logo

Reply from Wickes - Lichfield

Hi Ken, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store. -AH

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