Initial in store support and customer service was not great. I booked a free come to mine design chat, whilst in store being ignored by staff. However from that point on, wickes have been great, f... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Initial in store support and customer service was not great. I booked a free come to mine design chat, whilst in store being ignored by staff. However from that point on, wickes have been great, f... See more
Company replied
Carl was very personable, with great communication from start to finish. Nothing was too much for him. Lots of tweaks I made, along with his suggestions helped me stay within budget. Very passionate... See more
Company replied
Our designer, Carl Price, was outstanding from the start. We had very little idea what we wanted or what was out there so we needed lot's of help. Welcoming with a personable approach, Carl took our... See more
Company replied
Ashley the design consultant was extremely professional, knowledgeable and suggested many options to satisfy our requirements. She explained every step of the process in a very clear and concise way.... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Outer Circle Road, Lincoln, Lincolnshire, LN2 4HU, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Got expert advice from Carl. He was knowledgeable friendly and professional. Dealt with all aspects of delivery and design. Would highly recommend Wickes and Carl.

Reply from Wickes - Lincoln
We recently had our bathrooms designed by Ashley Turton at the Lincoln Wickes store and we honestly couldn’t recommend her highly enough. From start to finish, the whole experience was excellent. She really listened to what we wanted, offered great ideas, and created designs that were both beautiful and practical.
Her attention to detail, professionalism, and communication throughout the process were outstanding. Nothing felt like too much trouble, and she made what could have been a stressful project feel smooth and enjoyable.

Reply from Wickes - Lincoln
Really happy with our design consultant Carl at Lincoln. He guided us through everything from our first consult to our final planning. Can’t wait to see it installed.

Reply from Wickes - Lincoln
We visited the Lincoln store looking for a new kitchen and met Carl, who was very helpful and knowledgeable. We had a good idea of what we wanted but Carl helped to crystalise our ideas into the perfect design. He is always happy to offer advice and suggestions and after our home visit, and some tweaks here and there, we’ve now ordered exactly what we were looking for. We couldn’t be happier and couldn’t have done this without Carl, who has been so helpful and responsive during the whole process. We would highly recommend him to anyone looking to redesign their kitchen.

Reply from Wickes - Lincoln
Excellent service from Harry, much appreciated

Reply from Wickes - Lincoln
Many thanks to Rob and Lucy in the Kitchen design team at Lincoln, first hurdle done designing and purchase. Rob and Lucy’s customer skills are second to none and certainly had a major impact in our purchase. These guys need a raise. Well done so far. Now just waiting for the Kitchen installer survey and to set a date. 10/10.

Reply from Wickes - Lincoln
Ayesha is credit to Wicks 💯 Down to earth had a good old banter with no airs or graces. Just helped me load a heavy consignment of tiles cement with no problem 😊 👍 superb sweet 😇 lass and never moaned ...

Reply from Wickes - Lincoln
From the moment we stepped into Wickes in Lincoln we were greeted with excellent customer service. We were approached to see if we wanted any help, nothing pushy & we were left to go back to them when we were ready. We made an appointment to see Carl Price the following week. Carl was great, we spent a few hours going through all the options & he had lots of great ideas for our space. Then he came to the house to check measurements & make sure everything fit in. Once he was happy with the design he signed that off & we went in to the store to double check everything & book our kitchen. We were never rushed or pressured. There was a great offer on & we feel we have excellent value for money. Overall a great experience, thank you Carl & the Team.

Reply from Wickes - Lincoln
I visited the Wickes store in Lincoln with my partner and we made an appointment with Carl Price.
Carl was excellent and helped us both visualise the kitchen we wanted. He helped shape our ideas into reality and improved upon them giving great suggestions and solutions.
Carl was amazing and helped us all the way through to enable us to order the kitchen we wanted. Thank you

Reply from Wickes - Lincoln
From the first moment we went into store to browse for our new kitchen, Carl was on hand with ideas and suggestions to enhance our own thoughts. After a home visit Carl brought our design to life. The attention to detail makes a good design a great one and we are thrilled. Customer service is excellent and nothing is too much trouble. I wouldn’t hesitate to recommend Carl for your kitchen redesign.

Reply from Wickes - Lincoln
We have been to Wickes Lincoln multiple times since the new year and have been helped by a young gentleman called Harry. Each time he has been very helpful and even managed to help us find a bargain in clearance items. Which believe me with a baby due in Feb and a house with only half its renovating completed was a God send, a lovely gesture for him to do considering he may have got some commissions by selling us the full price alternatives.
What a credit to your team.

Reply from Wickes - Lincoln
Very helpful young man on paint mixing -Harry. Really appreciated his help
Also huge thanks to Wickes for giving us paint last year to enable us to paint Faldingworth village hall - made a huge difference to our community space

Reply from Wickes - Lincoln
I have to write this review to say what a wonderful member of staff Harry is at the Lincoln branch. I placed a click and collect order and Harry put it together met me upon arrival and helped put the items in my car (I'm not allowed to lift at present). He was extremely helpful, had excellent customer service skills and it was lovely to deal with a young man who was so bright and cheerful, which unfortunately isn't always seen these days. He is a real asset to your company. Thank you.

Reply from Wickes - Lincoln
Really impressed with the quality and choice of kitchens and accessories. Our design consultant, Carl Price was brilliant. He was highly professional and very meticulous with the design process. He understood exactly what we wanted and designed a beautiful, well thought out kitchen. He clearly loves what he does and his attention to detail was fantastic. He articulated the process really well and gave us time to think and ask questions. We can't wait to have our new kitchen installed. Thank you.

Reply from Wickes - Lincoln
Excellent service at Wickes in Lincoln. Ashley really listened to my wishes and designed a beautiful bathroom within my price range. We never felt pressured at any point, I will certainly recommend to others. Thankyou

Reply from Wickes - Lincoln
I had a really positive experience with kitchen designer Carl Price. This was the first time I had purchased a kitchen and I wasn’t really sure what to expect but Carl explained everything really clearly. He was polite and courteous when he came to my home to measure the room and was really helpful in suggesting a design that could work for the space when I didn’t really have an idea of what I wanted. Carl was open and honest about pricing and different products. I did not feel pressured at all at any point to buy. Carl was very responsive whenever I had a query.

Reply from Wickes - Lincoln
I had a wonderful kitchen designer, Carl Price at the Lincoln store, who spent about 6 hours over three appointments designing the exact kitchen I wanted. Nothing was too much trouble. He had the patience of a saint. I changed my mind many times, but nothing phased him. He gave me all the time I needed to get it right.

Reply from Wickes - Lincoln
We always find Carl Price to be very professional, very enthusiastic about what he’s doing. You know that he will do an excellent job. He listens to your ideas and then helps to get them on paper and uses his expertise to make sure it happens.

Reply from Wickes - Lincoln
We had Carl Price design our bathroom in lincoln, Superb! We had seen Carl about a kitchen last year and decided his attention to detail and flair were what we needed for this project.

Reply from Wickes - Lincoln
Wickes kitchens had plenty of choice and something for every taste. No pushy sales but help and advise if you need it. Looked around other suppliers but ended up back at Wickes. Had MJ Smit kitchen designer come to our home to measure and design our new kitchen. Our old kitchen came from Wickes 30 years ago, so we’re back for another.

Reply from Wickes - Lincoln
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.