Wickes - Lowestoft Reviews 

97
TrustScore 4 out of 5

4.0

Peto Way, Lowestoft Norfolk, NR32 2ED, GB


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Rated 5 out of 5 stars

Wickes - Lowestoft donated two flatpack flowerbeds, 4 bags of compost and a watering can to our bowls club to help brighten up the area. We are thrilled with the outcome and would like to express our... See more

Company replied

Rated 5 out of 5 stars

Ordered a bathroom and we did have a few delays that occurred after purchase. Not perfect and cost us a deposit (with a plumber. Not wickes installation yeam) but it is nothing to do with staff at lo... See more

Company replied

Rated 1 out of 5 stars

Absolutely useless GORDAN at LOWESTOFT Branch was very rude and made us feel that we shouldn’t be there despite having a hour appointment. He was very rude and when showing him our kitchen he said ‘... See more

Company replied

Rated 5 out of 5 stars

After some design rethinking by me and excellent advice throughout from Design Consultant Alex Haylett, the new shower room has surpassed my expectations! The fitters from ABO Bespoke kitchens Ltd. (N... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Lowestoft

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • Peto Way, Lowestoft, Norfolk, NR32 2ED, United Kingdom

  • +441502533320

4.0

Great

TrustScore 4 out of 5

97 reviews

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4.0

All reviews

(97)

14,039 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful

Needed some replacement lamiate
Michelle very helpful as I have mobility problems

August 21, 2024
Unprompted review
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Reply from Wickes - Lowestoft

Hi There, thanks for taking the time to share this feedback. RD

Rated 5 out of 5 stars

I went in to the store for some timber…

I went in to the store for some timber and paint for a home project the staff were very helpful and friendly!

August 17, 2024
Unprompted review
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Reply from Wickes - Lowestoft

Hi, Michael. Thank you for taking the time to share your experience with us. I'm really pleased to see that the staff in store were friendly and helpful on your visit to get timber and paint for your project. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

This is a well organised store

This is a well organised store. It was easy to find exactly what I needed.

Staff were also very helpful and friendly.

September 3, 2024
Unprompted review
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Reply from Wickes - Lowestoft

Hi, Karma. Thank you for taking the time to share your review. I'm really pleased to see that you found our staff to be friendly and helpful and our store to be organised. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Friendly and helpful staff member

With my teenage daughter and husband, we went to Wickes in Lowestoft to get paint for our daughter's bedroom as she wished to redecorate in a new colour scheme. Kerry served us at the till and is always warm, friendly and helpful. We have been going to Wickes a lot lately and this is in part because of the good customer service we receive and Kerry is so friendly and likeable.

September 3, 2024
Unprompted review
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Reply from Wickes - Lowestoft

Hey Lorraine, thanks for your amazing feedback, and I'm delighted that Kerry was able to help your family in our Lowestoft store! - Dylan

Rated 5 out of 5 stars

I came into store on a saturday to buy…

I came into store on a saturday to buy some equipment and materials to build a shed base. I was greeted by the happiest smiliest person on the counter, I'm sure her name was Shelle. when your day ahead is bleak and boring even the simplist gesture of a smile and a joke can lift your spirits up. Thank you. I finished the slab on that day thankfully.

August 24, 2024
Unprompted review
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Reply from Wickes - Lowestoft

Hi, Alister. Thank you for taking the time to share your review. I'm really pleased to see that, Shelle, provided great customer service on your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Service with a smile

I’ve been to Wickes Lowestoft twice recently and managed to find exactly what I needed. Served both times by the wonderful Shelle who couldn’t have been more helpful.

August 30, 2024
Unprompted review
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Reply from Wickes - Lowestoft

Hey Nic, thanks for your wonderful review, and I'm glad that you enjoyed your visit to our Lowestoft store twice already, and that Shelle couldn't have been more helpful! - Dylan

Rated 5 out of 5 stars

Great customer service

We had the pleasure of being served by Shelle. Very knowledgeable and couldn't do enough for us. Would definitely recommend.

August 22, 2024
Unprompted review
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Reply from Wickes - Lowestoft

Hi, Richard. Thank you for taking the time to share your review. I'm really happy to see that, Shelle, was knowledgeable and provided great customer service on your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Store was clean and tidy

Store was clean and tidy, very helpful friendly staff. Found all the things I went in for very quickly and the price was good. Highly recommended.

August 23, 2024
Unprompted review
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Reply from Wickes - Lowestoft

Hello Phillip, thanks for your five star store review. I'm glad that you had a great time in our clean and tidy store, it makes us proud you would recommend us in the future, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Great customer service today

Great customer service today, particularly from a lady called Sam.
Always find staff friendly and polite at this branch.

September 2, 2024
Unprompted review
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Reply from Wickes - Lowestoft

Hello Kirsty, thanks for your five-star review, and I'm glad that Sam was very helpful in our store! - Dylan

Rated 5 out of 5 stars

Great service and help when I’m in a…

Great service and help when I’m in a muddle. Clean store, well organised and easy to navigate.
Staff are helpful and seem very knowledgeable and patient with all my questions.

August 8, 2024
Unprompted review
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Reply from Wickes - Lowestoft

Hi Holly, Thank you for taking the time to leave your Trustpilot. We're delighted to learn about your experience with us and how pleased you are using our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Fantastic staff

Popped into Wickes recently for garden fence paint and the staff couldn’t have been more helpful. I wasn’t quite sure which I needed and they took the time to show me the paint that suited my needs and their durability. Thank you for taking the time to help.

September 2, 2024
Unprompted review
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Reply from Wickes - Lowestoft

Hi Shelby, thanks for taking the time to share this feedback, we are pleased to hear that the team where very helpful and help you find exactly what you needed, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Great visit to the shop

All staff are very helpful at this branch. Especially Jack, helped me to find everything I needed. Even offered to help bring it to the car as I had my young child with me
Very grateful

August 29, 2024
Unprompted review
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Reply from Wickes - Lowestoft

Hi Ashleigh, thanks for taking the time to share this feedback, we are pleased to hear that Jack and the team in store were very helpful and helped bring the goods to your car, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Great experience

I was struggling to figure out how many packs of navelli light oak flooring and I asked for help and jack was more than happy to help I gave him my room measurements and told me how many packs of flooring and insulation I needed .

Flooring looks great and is hard wearing

September 1, 2024
Unprompted review
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Reply from Wickes - Lowestoft

Hi Chris, thanks for taking the time to share this feedback, we are pleased to hear that Jack was on hand to help with your flooring, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Popped into store to be served by a…

Popped into store to be served by a lovely friendly lady called Shelle. She was so helpful and bubbly, great asset to your store.

August 2, 2024
Unprompted review
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Reply from Wickes - Lowestoft

Hi There, thanks for taking the time to share this feedback. RD

Rated 5 out of 5 stars

Can't thank Wickes enough on supplying…

Can't thank Wickes enough on supplying our new Shower Room every product was first class. Thank you Suzanne the coordinator and Alex for his planning.Very lucky Company in having Steve Flatt as a fitter, we nicknamed him the Pocket Rocket he never stops his attention to detail was first class everything had to be perfect to him. We cannot praise Steve enough.

August 12, 2024
Unprompted review
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Reply from Wickes - Lowestoft

Hi There, thanks for taking the time to share this feedback. RD

Rated 5 out of 5 stars

A helping hand

I had a click and collect order on Sunday just gone to pick up which was a piece of garden furniture. Unfortunately my expectation of my own strength vs my actual strength was vastly different. Luckily once I’d driven around the side there was a nice lad working out there who freely offered his muscle to help me load it up so I could get on my way. I’m not sure what I would have done without him to be honest! Very grateful indeed

August 18, 2024
Unprompted review
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Reply from Wickes - Lowestoft

Hey Alex, thank you for sharing your positive click and collect feedback with us, I'm glad everything went well, and you had a good time! - Dylan

Rated 5 out of 5 stars

Popped for some advise on a project

Popped for some advise on a project, Shena was unbelievably helpful and knowledgeable. Pointed me the right direction with what I need to complete. Amazing customer services and the products purchased have been great. Thanks!!

August 16, 2024
Unprompted review
Wickes - Lowestoft logo

Reply from Wickes - Lowestoft

Hey Chloe, thanks for your five-star feedback, and I'm delighted that Shena was able to help you out in store with advice for your project! - Dylan

Rated 5 out of 5 stars

Fabulous Store!

Brilliant team at Wickes, Lowestoft. They are so helpful and great communication!

August 8, 2024
Unprompted review
Wickes - Lowestoft logo

Reply from Wickes - Lowestoft

Hi There, thanks for taking the time to share this feedback. RD

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